DuVoice DV2000 Mailbox Administration Instructions Manual
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Page 101
DV2000 Mailbox Administration - Service Release 3.0 101 Drop Down Menus– Templates – Single Digit Action Action codes define the flow of the voice mail system. For example, if a caller transfers to a mailbox and receives a ring-no-answer, busy signal or voice mail, the action codes define what actions are available to the caller. Deviation from the Standard...
Page 102
DV2000 Mailbox Administration - Service Release 3.0 102 Touch Tone Administration Touch Tone Administration Touch Tone administration allows administrator(s) to use a designated mailbox or mailboxes to create, delete, and edit mailboxes and to create, delete, and edit system wide distribution lists. The administrator mailbox is designated in the...
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DV2000 Mailbox Administration - Service Release 3.0 103 Mailbox Features Types of messages Depending on class of service settings, voice messages can be left in mailboxes as urgent, priority, private, or regular messages. In addition, fax messages may be left in the mailbox as well. - Priority messages are played immediately upon log in. If message...
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DV2000 Mailbox Administration - Service Release 3.0 104 1 To Listen to New / Reviewed Message If the mailbox contains Urgent messages, these messages will be played first. Next, New messages are played. Finally, Reviewed messages are played. During message playback, the following menu is in effect: 1Delete Message The system will respond, “Message deleted.”...
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DV2000 Mailbox Administration - Service Release 3.0 105 For simplicity, both menus are together. In other words, in the message menu, the digit 4is Rewind. In the post message menu, the digit 4is Replay. During message playback, 4 rewinds five seconds, and #4 replays the entire message. The menu shown in the user guide is: 1Delete Message 2Archive...
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DV2000 Mailbox Administration - Service Release 3.0 106 Service will allow. 4 To Change Mailbox Greetings There are nine prompts available for use in each mailbox. Any of these prompts can be assigned to play in the four greetings on the system: the RNA Greeting, Busy Greeting, Blocking Greeting and Name Extension Greeting. The Busy Greeting plays when a...
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DV2000 Mailbox Administration - Service Release 3.0 107 5 To Change Mailbox Settings 1 Change Call Blocking Toggles the Call Blocking feature. If call blocking is on, callers who dial your extension number in the automated attendant go immediately to your call-blocking greeting. 3 Message Notifications 4 Change Password Allows the subscriber to change the...
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DV2000 Mailbox Administration - Service Release 3.0 108 7 Lists and Folders Menu The subscriber can manage Distribution Lists and Archive Folders from the mailbox. The Distribution List feature enables the subscriber to send or forward one message to all of the mailboxes that appear on one or more lists. The subscriber can manage lists 1 – 9. Each list...
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DuVoice Corporation Mailbox Administration SR3.0 109 Index A Add Restriction dialog................................................................................................................................................44 Arrange by Description option...........................................................................................................................................21 Arrange by Extension...