DuVoice DV2000 Mailbox Administration Instructions Manual
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Page 91
DV2000 Mailbox Administration - Service Release 3.0 91 Drop Down Menus– Templates – Call Routing The Standard call routing template default settings are assigned as follows (refer to the Explanation of Fields section below for complete descriptions of the fields and sections on the dialog): ¨ Route calls to office extension: à all days of week à 24 hours/day à...
Page 92
DV2000 Mailbox Administration - Service Release 3.0 92 Drop Down Menus– Templates – Call Routing Optional Completion Properties: For each of the following fields, click on the down arrow at the right of the field to view the selection list of actions. Click on an action to select it for this field. If the selected action requires further specification, a...
Page 93
DV2000 Mailbox Administration - Service Release 3.0 93 Drop Down Menus– Templates – Message Delivery Message Delivery You can use the flexibility and convenience of Message Delivery for a number of common occurrences, such as forwarding facsimiles to a home machine on the weekends or forwarding messages to another mailbox. Message Delivery tab In...
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DV2000 Mailbox Administration - Service Release 3.0 94 Drop Down Menus – Templates – Message Delivery Although there are no automatically assigned default Message Delivery templates, there is a system- provided template for Message Delivery to another extension, which you can optionally assign, or copy. You can use multiple Message Delivery templates for one...
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DV2000 Mailbox Administration - Service Release 3.0 95 Drop Down Menus– Templates – Notification Notification dialog Message Delivery tab In conjunction with the Address List, the Message Notification Template controls message notification functions. Notifications can be set as Protected, or Map to DTMF. Protected notifications cannot be altered by the...
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DV2000 Mailbox Administration - Service Release 3.0 96 Drop Down Menus– Templates – Notification Use Notifications anytime a subscriber wants to know that messages have been received in their mailbox, or when messages won’t be picked up at the normal office extension, such as for individuals working at home, out of town or at a client’s site. You can use...
Page 97
DV2000 Mailbox Administration - Service Release 3.0 97 Drop Down Menus– Templates – Notification Notification Address - where to send notification of the message. The choices, which are defined in the Mailbox Address Lists tab under Mailboxes, are: ¨ Office Extension ¨ Office Number ¨ Fax Number ¨ Personal Fax Number ¨ Home Number ¨ Cellular Number ¨ Pager...
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DV2000 Mailbox Administration - Service Release 3.0 98 Drop Down Menus– Templates – Scheduled Mailbox Events Scheduled Mailbox Events dialog Scheduled Mailbox Events template Scheduled Events Template refers to the settings for regularly scheduled, recurring changes for mailboxes using this template. You can use Scheduled Events to change the Automated...
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DV2000 Mailbox Administration - Service Release 3.0 99 Drop Down Menus– Templates – Scheduled Events tab This is where the business hours auto attendant (mailbox 991) settings are modified. Edit the Day Schedule to change the following: o Which greeting is used during business hours (Default: Greeting #2) o The SDA file used during business hours (Default:...
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DV2000 Mailbox Administration - Service Release 3.0 100 Drop Down Menus– Templates – Single Digit Action Single Digit Mailbox Action Codes dialog Single digit codes that can be used include 0-9, A-D, and the symbols * and #. In addition, actions can be specified for no input (NI), which is typically used to specify what mailbox to route to next, and...