DuVoice DV2000 Mailbox Administration Instructions Manual
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Page 31
DV2000 Mailbox Administration - Service Release 3.0
31 Mailbox Editor Menu- Owner Settings Tab Options Field:
Call Blocking On
This feature sends callers straight to the Call Blocking prompt (greeting) and must be enabled for all
Auto Attendant, Message Only and Audiotext Mailboxes. Individual subscribers can use this feature as
a...
Page 32
DV2000 Mailbox Administration - Service Release 3.0
32 Mailbox Editor Menu- Owner Settings Tab - Greetings
Greetings Field
(Prompt Assignments)
Prompts are the voice recordings that are played by the mailbox to callers. Use this dialog to review or
assign voice prompts to various greetings in the mailbox.
RNA
This is the most common...
Page 33
DV2000 Mailbox Administration - Service Release 3.0 33 Mailbox Editor Menu- Owner Settings Tab – Prompt Details To open this dialog, click on the button at the bottom of the Owner Settings Tab. Mailbox Prompt Details Prompts are the voice recordings that are played by the mailbox to callers. Use this dialog to review or assign voice prompts to various...
Page 34
DV2000 Mailbox Administration - Service Release 3.0 34 Mailbox Editor Menu- Owner Settings Tab – Prompt Details Default Prompt Assignments (Note: the user can change these assignments in the DTMF interface in the mailbox.) Prompt 2 This is the filename of the prompt for the default mailbox greeting for a mailbox, also known as the Ring No Answer greeting....
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DV2000 Mailbox Administration - Service Release 3.0 35 Mailbox Editor Menu- Recording Prompts DTMF Interface from the user’s mailbox After the user logs-into the mailbox, option number 4 is Greetings Menu: 4 Greetings Menu 1 Change Ring No Answer Greeting (plays current greeting- greeting 2 by default) 1 To accept – The user can accept this prompt as it is....
Page 36
DV2000 Mailbox Administration - Service Release 3.0 36 Mailbox Editor Menu- Mailbox Statistics Tab Mailbox Statistics tab Date of Mailbox Creation The date the mailbox was created. Date of Last Modifications The date the mailbox properties were last changed, or if no modifications have occurred since creation, 0/0/0. Date of Last Statistics Refresh The...
Page 37
DV2000 Mailbox Administration - Service Release 3.0
37 Mailbox Editor Menu- Mailbox Statistics Tab
Completed Notifications
Total number of notifications that have been processed by this mailbox.
Subscriber Logins
Number of times the mailbox has been logged into.
Total Minutes in Use
Total number of minutes this mailbox has been in use.
Available Message...
Page 38
DV2000 Mailbox Administration - Service Release 3.0 38 Mailbox Editor Menu- Distribution List Tab Distribution List tab First, click on the message list number you would like to work with. When it is highlighted, you will see the Subscriber Name and Mailbox Number for each mailbox already included in the list (if any) in the display area. Click on...
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DV2000 Mailbox Administration - Service Release 3.0 39 Mailbox Editor Menu- Address List Tab Address List tab Address Name - the description of the location or destination address, such as office extension, pager number, home number, etc. Mailbox Address - definition of the address, usually an extension or telephone nmbr. Address List tab The address...
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DV2000 Mailbox Administration - Service Release 3.0 40 Mailbox Menu - Address List Tab To add an address for this mailbox, click on the button, then enter the address and definition on the Edit Address dialog. To delete an address from this mailbox’s list, highlight the address you wish to delete by clicking on the address name part of the display area, then...