DELL V505 User Manual

							sheet.
NOTE: Photo/glossy  paper is recommended for printing photos.
9 .  Use  the left  and  right   Arrow buttons 
  to  scroll to   Scan Proof  Sheet ,  and  then  press  the  Start button .
Printing Office Files
1.  Turn on your  computer  and  printer, and  make  sure  they are connected.
2 .  Insert a  memory card  into a  card  slot or a  USB  key  into the PictBridge  port.
If  the memory card  or USB  key  contains  documents only, the printer automatically switches  to   OFFICE  FILE mode.
If  the memory card  or USB  key  contains  documents and  photos, the display  asks which files  to  print. Use  the left  and
right   Arrow  buttons 
  to  scroll to   Documents,  and  then  press  the  Select button .
For  information  on which file types are supported by your  printer, see  Office File Mode
.
3 .  Use  the left  and  right   Arrow buttons 
  to  scroll to  the file that  you want  to  print.
4 .  Press  the  Start button 
.
NOTICE:
 
						

							Troubleshooting
Setup  ProblemsScanning  Problems
Error  MessagesFaxing Problems
Clearing Paper  JamsNetworking Problems
Avoiding Jams and  MisfeedsMemory Card  Problems
Paper  ProblemsImproving  Print Quality
Printing  ProblemsGeneral Guidelines  for Selecting  or Loading  Print Media
Copying ProblemsRemoving and  Reinstalling Software
If  the printer does  not work, ensure that  the printer is properly  connected to  the electrical outlet and  computer, if using  a
computer.
For  more  help and  to  check  the latest  information  on troubleshooting  your  printer, open the Dell Service  Center  from  the
printer driver  or visit http://support.dell.com/support
.
Setup Problems
Computer Problems
Verify that your  printer  is  compatible with your  computer.
The  printer supports  Ubuntu Linux, Debian GNU/Linux,  openSUSE  Linux, Windows Vista™, Windows® XP, and  Windows 2000
only.
NOTE:  Linux  operating  system  is only  available  in web pack.
NOTE:  Windows ME,  Windows 98, and  Windows 95  are not supported by this printer.
Ensure  that you have  turned on  both  your  printer  and  your  computer.
Check the USB cable.
Ensure  that  the USB  cable  is firmly connected to  your  printer and  your  computer.
Shut  down  the computer, reconnect  the USB  cable  as shown on the  Setting  Up  Your  Printer poster,  and  then  restart  the
computer.
If the software installation  screen  does not  appear automatically, install the software manually.
1 .  Insert the  Drivers  and  Utilities  CD.
2 .  In Windows Vista ,  click  
® Computer .
 
						

							In Windows XP,  click  Start® My  Computer .
In Windows 2000 ,  double -click  My  Computer  from  your  desktop.
3 .  Double -click  the  CD-ROM drive icon, and  then  double -click   setup.exe.
4 .  When  the printer software installation screen appears,  click   Using a  USB cable or Using a  wireless  network .
5 .  Follow the instructions on your  screen to  complete  the installation.
Determine if the printer  software is  installed.
In Windows Vista:
1.  Click  
® Programs .
2 .  Click   Dell  Printers .
In Windows XP and  Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V505 .
If  the printer does  not appear in the list of printers,  the printer software is not installed. Install the printer software.  For  more
information, see  Removing and  Reinstalling Software
.
Correct communication problems  between the printer  and  the computer.
Remove the USB  cable  from  your  printer and  your  computer. Reconnect  the USB  cable  to  your  printer and  your
computer.
Turn off the printer. Unplug  the printer power cable  from  the electrical outlet.  Reconnect  the printer power cable  into the
electrical outlet,  and  turn  on the printer.
Restart your  computer.
If  the problem still exists,  replace the USB  cable.
Set your  printer  as the default printer.
1.  In Windows Vista :
a .  Click  
® Control  Panel .
b .  Click   Hardware  and Sound .
c .  Click   Printers .
In Windows XP ,  click  Start® Control  Panel ® Printers and Other  Hardware ® Printers and Faxes .
In Windows 2000 ,  click  Start® Settings ® Printers .
2 .  Right-click  the  Dell  V505 icon.
3 .  Select  Set as  Default  Printer .
Printer wont  print  and  print  jobs are stuck  in the print  queue.
Check for multiple instances  of the printer installed  on your  computer.
 
						

							1.  In Windows Vista:
a.  Click  
® Control  Panel .
b .  Click   Hardware  and Sound .
c .  Click   Printers .
In Windows XP ,  click  Start® Control  Panel ® Printers and Other  Hardware ® Printers and Faxes .
In Windows 2000 ,  click  Start® Settings ® Printers .
2 .  Check for multiple objects  for your  printer.
3 .  Print a  job to  each  of these print  objects  to  see which printer is active.
4 .  Set  that  print  object  as the default printer:
a.  Right-click  the  Dell  V505 icon.
b .  Click   Set as  Default  Printer .
5 .  Delete the other copies of the print  object  by right -clicking the printer name and  selecting   Delete.
To prevent  multiple instances  of the printer in your   Printers folder, ensure you always plug the USB  cable  back  into the
same  USB  port that  was  originally used for the printer. Also, do not install printer drivers multiple times  from  the
Drivers  and  Utilities  CD.
Printer Problems
Ensure  the printer  power cable is  firmly  connected  to the printer  and  the electrical outlet.
Determine if the printer  has been held or paused.
1.  In Windows Vista :
a .  Click  
® Control  Panel .
b .  Click   Hardware  and Sound .
c .  Click   Printers .
In Windows XP ,  click  Start® Control  Panel ® Printers and Other  Hardware ® Printers and Faxes .
In Windows 2000 ,  click  Start® Settings ® Printers .
2 .  Right-click  the  Dell  V505 icon.
3 .  Make sure   Pause Printing  is not selected. If   Pause Printing is selected, click  it  to  clear  the option.
Check for blinking lights on  the printer.
For  more  information, see  Error  Messages.
Ensure  you installed the ink cartridges  correctly and  removed the sticker and  tape  from each  cartridge.
 
						

							Make sure  you loaded the paper correctly.
For  more  information, see Loading  Paper.
Make sure  the printer  is  not  connected  to a PictBridge - enabled camera.
For  more  information, see Printing  Photos  From a  PictBridge -Enabled Camera.
Error Messages
For  more  help and  to  check  the latest  information  on troubleshooting  your  printer, please visit
http://support.dell.com/support
.
Error  Message: What it indicates: Solution:
Computer Not Connected Attempting  to  scan  or print  Office files  from  a
memory card  or USB  key, or selecting  the  Save  to
Computer  option when  the printer is not
connected to  a  computer  or the computer  is not
turned on. Ensure  that  your  printer is connected
to  your  computer.
Connect to  computer. Attempting  to  save photos from  a  memory card  or
digital camera, or selecting  the Save  to Computer
option when  the printer is not connected to  a
computer  or the computer  is not turned on or
connected to  a  network. Ensure  that  your  printer is turned on
and  connected to  your  computer  or
to  a  network.
This function is not supported
using  this network connection. Attempting  to  print  Office files  from  a  memory card
or USB  key  when  the printer is connected to  a
network adapter  and  not directly attached  to  the
computer. Connect the printer directly to  a
computer.
No  response
Press  
 to  cancel. A  timeout has  occured  after the user  pressed the
Start
 button . Press  the 
Cancel button 
.
Load paper, then  press  
. The  printer is out of paper.
Load paper into the printer, and  then
press  the Select button 
 to
continue printing. For  more
information, see  Loading  Paper
.
Document Load Error. Check
Automatic Document Feeder,
then  press  
. The  Automatic Document Feeder is out of paper.
Load paper into the ADF, and  then
press  the Select button 
 to
continue copying or scanning. For
more  information, see  Into the
Automatic Document Feeder.
Clear  Paper  Jam
Check Automatic Document
Feeder,  then  press  
. A  paper jam  exists in the Automatic Document
Feeder.
Clear  the paper jam  in the ADF. For
more  information, see 
Clearing PaperJams.
Clear  carrier  jam,  then  press  
. A  printhead carrier  jam  occurred.
Remove obstructions from  the carrier
path  or close  the cartridge carrier
lids, and  then  press  the Select
button 
.
Clear  paper jam,  then  press  
. A  paper jam  exists in the printer.
Clear  the paper jam.  For  more
information, see Check for a  paperjam..
Clear  Paper  Jam A  paper jam  exists in the duplex  unit. Clear  the paper jam.  For  more
information, see Check for a  paper
 
						

							Check Duplexer, then  press  
.jam..
Plain 8.5X11” or A4 paper is
required  for 2-sided printing. Paper  loaded into the duplex  unit  is not supported.
Load 8.5 X  11  or A4 paper, then
press  the Select button 
 to
continue two-sided printing.
Cover  Open. The  scanner  base  unit  is open. Close  the scanner  base  unit.
Paper  Size
Photo  size is larger  than  paper
size.  Press  
 to  pick  a  new
paper size. The  paper in the printer is smaller than  the
selected Blank Paper  Size.
Change the Blank Paper  Size to
match the paper in the printer, or
press  the 
Select button  to
continue printing.
Unsupported Paper  Size A  photo  print  job is initiated,  and  an unsupported
paper size is selected. Press  the 
Back button 
 to  cancel
the job,  and  choose a  new paper
size.
Install a  black  or photo
print  cartridge on the left
side.
Install a  color  print
cartridge on the right  side.
Install both  cartridges. An ink cartridge is missing.
A 
? symbol  is shown for every missing cartridge
with the message  appearing below  it. Insert a  black  or photo  cartridge in
the left  cartridge carrier  and  a  color
cartridge in the right  carrier. For
more  information, see 
Replacing  Ink
Cartridges.
Alignment  problem. Remove
tape from  cartridges  or check
troubleshooting. Press  
 to
retry. The  tape was  not removed from  the ink cartridges
before the cartridges  were  installed.
Remove the tape from  the ink
cartridges. For  more  information, see
Replacing  Ink Cartridges.
Black  Ink Low.  Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Color  Ink Low.  Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Photo  Ink Low.  Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Black  and  Color  Ink Low.
Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Photo  and  Color  Ink Low.
Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.The  ink cartridge is running  low  on ink.
Replace the ink cartridge.  For  more
information, see Replacing  Ink
Cartridges.
Left cartridge error.  Replace
Cartridge.
Right cartridge error.
Replace Cartridge. An ink cartridge is invalid.
An 
X symbol  is shown for every invalid  cartridge
with the message  appearing below  it. Replace the invalid  ink cartridge.  For
more  information, see 
Replacing  InkCartridges.
Cartridge Error. Consult  User’s
Guide. One  or both  of the ink cartridges  is invalid.
Remove both  cartridges, then  install
one  at a  time to  determine  which is
invalid.
Memory card  problem. Ensure
that  it  is not damaged and  is A  memory card  or USB  key  is not inserted
correctly, is damaged,  not functional, or its  format Remove the memory card  or the USB
key. Refer to  the documentation that
 
						

							Clearing Paper Jams
Paper jam in the paper path
1.  Pull the paper firmly to  remove it.  If  you cannot reach  the paper because  it  is too  far into the printer, lift the scanner
base  unit  to  open the printer.
2 .  Pull the paper out.
3 .  Close  the scanner  base  unit.
4 .  Resend your  print  job to  print  any missing pages.
inserted correctly. is not supported. came  with your  device for more
information.
Invalid  Device. The  attached
USB  device is not supported.
Please  disconnect and  refer to
user  manual. The  attached  device is not supported, or the
PictBridge -enabled  digital camera is not set  to  the
correct USB  mode.
Disconnect the device, or check  the
USB  mode setup. Refer to  the
documentation that  came  with your
digital camera for more  information.
Only one  device or media card
is allowed. Please  remove all
but one  device or card. More than  one  memory card  or device is inserted in
the printer.
Remove all memory cards  and
devices.
Unplug  the camera to  use other
printer features. A  non-functioning button is pressed while  the
printer is in 
PictBridge mode. Remove the PictBridge  connection  to
be able  to  use the printer for other
functions.
Load PLAIN  8.5x11” and  press  
.  Or Load PLAIN  A4 paper
and  press  
. A  paper type other than  plain paper is loaded into
the paper support when  attempting  to  print  an
alignment  page, a  cleaning page, or a  network
setup  page. Load plain paper, and  then  press  the
Select
 button 
.
Invalid  Proof  Sheet.  Please
reprint the proof  sheet and  try
again. The  printer detects an invalid  bar code  or an error
condition.
Check the proof  sheet or reprint the
proof  sheet.  For  more  information,
see 
Printing  Photos  Using a  Proof
Sheet.
Could  not detect a  proof  sheet. The  printer could not recognize the proof  sheet,  or
the proof  sheet is skewed or not properly  placed on
the scanner  glass. Reprint the proof  sheet and  select
your  options,  or properly  place  the
proof  sheet face down  on the scanner
glass, and  scan  it  again.
No  layout  selection has  been
made. The  proof  sheet is being scanned without  a  photo
or paper size option selected. Select a  photo  or paper size option on
the proof  sheet,  and  scan  it  again.
Only one  layout  selection can
be chosen  at a  time. The  proof  sheet is being scanned with multiple
photo  or paper size options selected. Reprint the proof  sheet,  select only
one  photo  or paper size option,  and
scan  it  again.
No  images  have  been  selected. The  proof  sheet is being scanned without  any
images  selected. Select images  on the proof  sheet,
and  scan  it  again.
No  Proof  Sheet information. The  proof  sheet is being scanned, and  the proof
sheet information  is deleted or removed from  the
memory card. Reprint the proof  sheet,  select your
options,  and  scan  it  again.
Some  photos removed from
card  by computer. A  photo  selected by the user  on the proof  sheet
has  been  deleted or removed from  the memory
card. Reprint the proof  sheet,  select your
options,  and  scan  it  again.
Error  NNNN. If  the display  shows  Error followed by a  four -digit
number, an advanced error has  occurred. Contact  Customer  Support.  For  more
information, go to
http://support.dell.com/support
.
 
						

							Paper jam not visible
1.  Turn off the printer.
2 .  Lift the scanner  base  unit.
3 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
4 .  Close  the scanner  base  unit.
5 .  Turn on the printer, and  print  the document again.
Paper jam in the duplex unit
1.  Remove the duplex  unit  cover.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Reinstall  the duplex  unit  cover.
4 .  Press  the  Select button 
 to  continue printing.
Paper jam near  the ADF
1.  Lift the ADF  cover located  to  the left  of the ADF  input tray.
 
						

							2.  Firmly  grasp the paper, and  then  gently  pull it  from  the printer.
3 .  Close  the ADF  cover.
4 .  Press  the  Select button 
.
5 .  Resend your  print  job to  print  any missing pages.
Avoiding Jams and Misfeeds
You  can  avoid  most jams  and  misfeeds by following these guidelines:
Use  media that  follows the printers media guidelines. For  more  information, see  Loading  Paper.
Make sure  that  the media is properly  loaded in the input tray.
Do not overload the input tray.
Do not remove media from  the input tray  while  printing.
 
						

							Flex, fan, and  straighten  the paper before loading.
Do not use creased, damp,  or curled paper.
Orient  the media according to  the instructions for the printer.
Paper Problems
Make sure  you loaded the paper correctly.
For  more  information, see Loading  Paper.
Use only  paper recommended for your  printer.
For  more  information, see Print Media  Guidelines.
Load a smaller  amount of paper when printing multiple pages.
For  more  information, see Print Media  Guidelines.
Make sure  the paper is  not  wrinkled, torn,  or damaged.
Check for a paper jam.
For  more  information, see Clearing Paper  Jams.
Printing Problems
Check the ink levels,  and  install new print  cartridges  if necessary.
For  more  information, see Replacing  Ink Cartridges.
Make sure  you remove individual sheets from the paper exit tray.
To avoid  ink smudging when  you are using  the following media,  remove each  sheet as it  exits, and  allow it  to  dry:
Photo  paper
Glossy paper
Transparency
Labels
Envelopes
Iron -on transfers
Extend dry  time when duplexing  print  jobs
If  ink is smeared  on the bottom  of the pages of your  duplex  print  jobs, extend  the time for the printed side  to  dry before the