DELL 2355dn User Manual

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5Reinsert the toner cartridge and close the front cover.
6Plug in the power cord and power the printer on.
 
						

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Cleaning the scanner
Keeping the scanner and DADF glass clean ensure the highest quality copies, scans, and sent 
faxes. Dell recommends cleaning the scanner at the start of each day and during the day, as 
needed.
 NOTE: If there are lines present on copied or faxed documents, check your scanner and DADF 
glass for any particles.
1
Slightly dampen a soft lint-free cloth or paper towel with water.
2Open the document cover.
3Wipe the surface of the document glass and DADF glass until it is clean and dry.
 NOTE: Documents are moved across the DADF glass. As a result, the DADF glass may need special 
attention to remove built-up residue.
4
Wipe the underside of the white document cover and white sheet until it is clean and dry.
5Close the document cover.
1white sheet
2document cover
3DADF glass
4document glass
1
3
2
4
 
						

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Maintaining the Toner Cartridge
Storing the Toner Cartridge
Store the toner cartridge in the original packaging until you are ready to install it.
Do not store the toner cartridge in: 
• Temperatures greater than 40° C (104° F)
• An environment with extreme changes in humidity or temperature
• Direct sunlight
• Dusty places
• A car for a long period of time
• An environment where corrosive gases are present
• An environment with salty air
Redistributing Toner
When the toner cartridge is near the end of its life, white streaks or light print occurs. The 
toner-related message saying that the toner is low may appear on the display. Thoroughly shake 
the cartridge from side-to-side 5 or 6 times to distribute the toner evenly inside the cartridge 
and temporarily improve print quality.
This is not intended to be a long term method of correction, but meant to assist your printing 
needs until you obtain a new cartridge assembly.
1Open the front cover.
2Pull the toner cartridge out.
 
						

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3Thoroughly shake the cartridge from side-to-side 5 or 6 times to distribute the toner 
evenly inside the cartridge.
 NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and 
wash your clothing in cold water. Hot water sets toner into fabric.
 
CAUTION: Do not touch the green underside of the toner cartridge.  Use the handle 
on the cartridge to avoid touching this area.
4
Holding the toner cartridge by the handle and slowly insert the cartridge into the opening 
in the printer.
5Tabs on the sides of the cartridge and corresponding grooves within the printer will guide 
the cartridge into the correct position until it locks into place completely.
 
						

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6Close the front cover. Ensure that the cover is surely closed.
Replacing the Toner Cartridge
When the toner eventually runs out, only blank pages print when a print job or copy job are 
sent. The toner-related message saying that the toner is empty may appear on the display.
In that case the incoming faxes are only saved in the memory and not printed. At this stage, 
the toner cartridge needs to be replaced. 
Order an extra toner cartridge so you will have it on hand when the current cartridge no longer 
prints satisfactorily. See 
Ordering Supplies to order toner cartridges. 
 CAUTION: For best results, use Dell toner cartridge. Print quality and printer reliability are not 
guaranteed if you do not use Dell supplies. 
To replace the toner cartridge:
1Open the front cover.
2Pull the toner cartridge out.
 
						

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3Remove the new toner cartridge from its bag.
4Remove the packing tape and thoroughly shake the cartridge from side-to-side to 
distribute the toner.
Save the box and the cover for shipping.
 NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and 
wash your clothing in cold water. Hot water sets toner into fabric.
 
CAUTION: Do not touch the green underside of the toner cartridge.  Use the handle 
on the cartridge to avoid touching this area.
5
Holding the toner cartridge by the handle and slowly insert the cartridge into the opening 
in the printer.
6Tabs on the sides of the cartridge and corresponding grooves within the printer will guide 
the cartridge into the correct position until it locks into place completely.
7Close the front cover. Ensure that the cover is surely closed.
 
						

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Cleaning the Drum
If there are streaks or spots on your print, the Organic Photo Conductor (OPC) drum of the 
toner cartridge may require cleaning.
1Before setting the cleaning procedure, ensure that paper is loaded in the paper tray. 
2Press Setup from the home screen.
3Press Maintenance  Next ().
4Press Clean Drum.
The printer prints out a cleaning page. Toner particles on the drum surface are affixed to 
the paper. 
5If the problem remains, repeat steps 3 through 4 until toner particles are not affixed to 
the paper.
Replacement Parts
From time to time, you needs to replace the rollers and fuser unit to maintain top performance 
and to avoid print quality problems and paper feed problems resulting from worn parts.
The following items should be replaced after you have printed the specified number of pages.
To purchase replacement parts, contact your Dell dealer or the retailer where you bought your 
printer. We strongly recommend that these items be installed by a trained service professional.
Item Yield (Average)
DADF rubber pad Approx. 20,000 pages
Transfer roller Approx. 70,000 pages
Fuser unit  Approx. 80,000 pages
Tray rubber pad  Approx. 100,000 pages
Pickup roller  Approx. 150,000 pages
 
						

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Ordering Supplies
You can order supplies using the Dell Toner Management System or the Dell Printer 
Configuration Web Tool
.
If your printer is connected to a network, type your printer’s IP address in your Web browser 
and click the toner supplies link. 
1Double-click the Dell 2355dn Laser MFP Toner Reorder icon on your desktop.
OR
2From the Start menu, select Programs   Dell Printers   Dell 2355dn Laser MFP   
Dell 2355dn Laser MFP Toner Reorder
.
The Order Toner Cartridges window appears.
Go to 
premier.dell.com or www.premier.dell.com to order supplies online.
If ordering by phone, call the number that appears under the 
Order by Phone heading.
OR
If your printer is connected to a network, type the printer’s IP address in your Web 
browser to launch the 
Dell Printer Configuration Web Tool, and click the supplies link.
 
						

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 NOTE: Refer to the following table to order toner cartridges.
Toner cartridgePart number 
Dell Standard Capacity Toner Cartridge (3,000 pages
a)
a ISO standard page coverage in accordance with ISO/IEC 19752 testing methodology.
CR963
Dell High Capacity Toner Cartridge (10,000 pages
a)YTVTC
 
						

							Troubleshooting
Clearing Jams in the DADF
Clearing Jams in the Paper Tray
Clearing LCD Error Messages
Solving Problems