Comdial Impact Dsu Ii Expandable Systems Non Lcd Speakerphone Instructions Manual

							Unscreened Call Transfers
You can answer a call at your station and transfer it to another telephone. If you
transfer the call without first announcing it, you have made anunscreened transfer.


To transfer an unscreened call to another system
telephone,
1.ANSWERcall.
2.PRESSTRNS/CONF(call is automatically placed on hold).
3.DIALextension number of telephone to receive transfer,OR
PRESSDSS/BLFbutton for that extension.
4.PRESSSPEAKERto disconnect (if in station mode),OR HANG
UP. The transfer will ring at the called telephone.


If the intercom party is busy or does not answer,
1.PRESSflashing line buttonAND LIFThandset if privacy is
desired.
Non-LCD Speakerphone Station User’s Guide 33
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							Conferencing
Creating a Conference Call
When the system joins your telephone together with several other telephones on the
same call, the effect is called conferencing. You can make conference calls that
involve up to five parties, including you as the originating party, in any combination
of outside lines and intercom parties.
NOTE:When you set up a conference call with outside lines and internal tele
-
phones, you must call the outside lines first.


To set up a conference call that includes both outside lines
and intercom parties, outside lines alone, or intercom
parties alone,
1.MAKEfirst call.
2.PRESSTRNS/CONF(call is placed on hold automatically).
3.MAKEnext call.
4.PRESSTRNS/CONFto establish conference.
5.REPEATthe last three procedures to add up to two more parties,
establishing a 5-party conference (including yourself).


To continue conversation on remaining line after other
outside lines have dropped out of conference,
1.PRESSthe line button of the remaining party.


To retrieve a line from hold and bring that party back into
the conference,
1.PRESSTRNS/CONF.
2.PRESSline button.
3.PRESSTRNS/CONF.
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							Unsupervised Conference Calls
If you are involved in a conference call with two outside lines, you can drop out of
this established conference call and leave the outside lines in the conference with
each other. This is known as anunsupervised conferencecall.


To drop out of a conference call between you and two
outside lines (creating an unsupervised conference),
1.DIALAND HANG UP(lines remain lighted/in use until
one or both outside parties disconnect).


To rejoin an unsupervised conference between two outside
lines,
1.PRESSone of the lighted buttons where conference is taking
place.
Non-LCD Speakerphone Station User’s Guide 35
GCA70-248 Advanced Call Handling
HOLD SHIFT
TA P1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEF
Managing a
Conference
Call
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
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Other
Station
Other
StationYour
StationToAddaCaller
to a Conference...
ToRemoveaCaller
From A Conference...To D r o p O u t o f
A Conference...
... Press TRNS/CNF.
...Select Line Button
and Disconnect Line....Dial #.
Managing a Conference Call 
						

							Call Forwarding
Forwarding a Call
You can forward calls that normally ring at your telephone to another telephone for
answering. You can forward just your prime line and intercom calls or you can
forward any calls that ring at your telephone.


To forward intercom and prime line calls to another
telephone,
1.PRESSINTERCOMAND DIAL
.
2.DIALextension number of telephone to receive your forwarded
calls.
3.HANG UP OR PRESSSPEAKERto end. (Your telephone will
ring a short ring burst each time an intercom call is forwarded to
remind you that this is happening).


To cancel intercom and prime line call forwarding,
1.PRESSINTERCOMAND DIAL.
2.HANG UP OR PRESSSPEAKERto end.


To forward all calls to another telephone,
1.PRESSINTERCOMAND DIAL
.
2.DIALextension number of telephone to receive your forwarded
calls.
3.HANG UP OR PRESSSPEAKERto end. (Your telephone will
ring a short ring burst each time an intercom call is forwarded to
remind you that this is happening).


To cancel all call forwarding,
1.PRESSINTERCOMAND DIAL.
2.HANG UP OR PRESSSPEAKERto end.
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							Call Forward Outside System (CFOS)
The Call Forward Outside System (CFOS) feature gives you the ability to forward
line calls to a remote location outside the system. CFOS remains in effect in the
event of a loss of power or a system reset.


To activate the CFOS feature,
1.PRESSINTERCOM
.
2.PRESSthe speed dial button programmed with the target
number,OR SELECTa lineAND DIALnumber (max 16
digits).
3.PRESSHOLDfor PauseOR PRESSTA Pfor Flash.
4.PRESSSPEAKERto end.


To deactivate the CFOS feature,
1.PRESSINTERCOM.
* Comdial has taken reasonable step in the design of all product features, including CFOS, which protect
against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized,
fraudulent or unaccounted-for access to, or use of, long distance lines. However, no system is entirely
invulnerable or immune from unauthorized or fraudulent access or use, or unaccounted-for access or use,
and therefore Comdial disclaims any and all liability, and makes no warranty, express or implied, relating
to unauthorized or fraudulent access or use, or unaccounted-for access or use.
Non-LCD Speakerphone Station User’s Guide 37
GCA70-248 Advanced Call Handling
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXYMNO DEF
CallerYour
StationInternal
Forward
Station
PERS
ALL
CFOS
Forward Only Your
Prime Line and
Intercom Calls
Forward All Calls
That RIng At Your
Station
Forward Calls
To a Location Outside
Your System
External
Forward
Station
Call Forwarding Options 
						

							Call Parking
You can place a call on hold in the system so that it can be answered from any station
that does not have a line appearance for the call. You accomplish this by placing the
call in one of nine park orbits, where the call remains until it is answered.


To place a call on hold within the system where it can be
answered at any telephone in the system (parking a call in
orbit),
1. While on the call,PRESSINTERCOMAND DIAL
.
2.DIALcode for park location (orbit) (
	to		for orbit
1–9).
3.REMEMBERthe code for later useORmake it known to those
who need to know in order to retrieve the call.


To retrieve a call that was placed on hold in the system
(parked),
1. From any station,PRESSINTERCOMAND DIAL.
2.DIALcode for orbit 1–9 (
	to		).
Handling Park Recalls
When a parked call times out of the system, it returns to your telephone in the form of
a park recall (you will hear four short tone bursts at 12-second intervals).


To answer a park recall,
1.PRESSassociated line button. The call will then connect to your
station.


To place a park recall on hold at your station,
1.PRESSassociated line button. The call will then connect to your
station.
2.PRESSHOLD. If the call remains on hold for a period of time, it
will ring back to your telephone as a hold recall.
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To re-park a park recall and restart the park timer,
1.ANSWER/RETRIEVEcall.
2.PRESSINTERCOMAND DIAL

and park code (the call will
then be placed back in its original park orbit and will remain there
until it is answered or until it recalls again).
Non-LCD Speakerphone Station User’s Guide 39
GCA70-248 Advanced Call Handling
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9
#OPER PRSGHI
TUVJKL ABC
WXYMNO DEF
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9
#OPER PRSGHI
TUVJKL ABC
WXY MNO DEFHOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEF
HOLD SHIFT
TA P
1
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CallerYour
Station
Other
StationsParking
Orbit
To Place Call
In a Parking Orbit...
To R e t r i e v e a
Parked Call From
Any Other Station...If the Parked Call
Is Not Answered
WithinaSetTime,
It Recalls To Your
Station
...DIAL and
Orbit Number
(91-99)

...DIAL # and
Orbit Number
(91-99)
Parking Calls 
						

							Account Codes
If the installer has arranged your system for account code entry, your display may
prompt you to enter an account code after answering a call.
NOTE: For instructions on programming a dedicated ACCOUNT CODE
button at your station, see the Feature Buttons section of page 49.


To enter account code on an incoming call,
1.IFavailable,PRESSprogrammed ACCOUNT CODE button (the
call in progress is not interrupted).
2.IFnot available,PRESSINTERCOMAND DIAL

(call
is automatically placed on hold).
3.DIALAccount Code. Your telephone automatically returns to the
call after you’ve dialed the complete account code.
If the installer has arranged your system for account code entry, your display may
prompt you to enter an account code before dialing. Depending upon how the
installer has programmed your system, these account codes may be
“forced”(mandatory) for dialing outside numbers.


To enter account code on an outgoing call,
1.DIAL	ORother line button (the display will prompt for
“Account Code” if programmed to do so).
2.PRESSINTERCOM(call is automatically placed on hold).
3.DIAL

ANDaccount code,OR PRESSprogrammed
ACCOUNT CODE button.
4.LISTENfor dial toneAND DIALnumber you are calling.
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							Nonverbal Messaging
Station-To-Station Message Delivery
When you call another telephone and receive no answer, you may leave a reminder
that you have called. Do this by turning on the BLF light at the called telephone.
If your telephone is not stored as aDSS/BLFbutton at the called telephone, your
messaging call goes to the central message desk, if one is programmed. The central
message desk (usually the system attendant) takes your message and turns on the
message waiting light of the telephone that you originally called.


To turn on message light,
1.MAKEintercom callAND RECEIVEno answer.
2.DIAL

(BLF light at called station flutters).


To turn off message light,
1.PRESSINTERCOM.
2.DIAL
.
3.DIALextension number of telephone.DSS/BLFlight turns off.


If you are the recipient of a station-to-station message
reminder (a BLF light is fluttering), answer it as follows:
1.PRESSDSS/BLFbutton associated with lighted BLF light.
Non-LCD Speakerphone Station User’s Guide 41
GCA70-248 Nonverbal Messaging
5 
						

							LCD Message Delivery
You can set system-supplied messages to be received or displayed by a calling LCD
speakerphone.


To turn message on,
1.PRESSINTERCOM.
2.DIAL


.
3.DIALthe desired number from your message list. The default
messages of “Back At” and “Call” may be used:
For default message 1, which is “Back At,” dial time in
twelve-hour format using the # as a colon.
For default message 2, which is “Call,” dial the telephone
number of where you will be.
4.PRESSSPEAKERto end message. Intercom light flashes steadily.


To turn off message and your intercom light,
1.PRESSINTERCOM.
2.DIAL

.
LCD Message List
(Write attendant supplied messages here.)
Dial Code Message
0
1
Back At
2
Call
3
4
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