Comdial Impact Dsu Ii Expandable Systems Non Lcd Speakerphone Instructions Manual

							Making Calls
Making Outside Calls
You can manually dial a number over any telephone line you select. Or, if the
installer assigned a prime line or the idle line preference feature, your station auto
-
matically selects a line for use when you lift the handset.
NOTE: 8112N and 8212N users must lift handset before any dialing activity.


To dial an outside number manually,
1.PRESSINTERCOMOR LIFThandset if privacy is desired.
(8112N and 8212N users must lift handset.)
2.DIAL

ORother line button to select line (SeeLine Groups
on page 53 for more information on selecting an outside line).
3.LISTENfor dial tone.
4.DIALnumber.
If your station has been assigned a prime line, you will not have to select a line before
dialing outside your system.


To dial an outside number using your prime line,
1.PRESSSPEAKEROR LIFThandset if privacy is desired.
Outside line is automatically selected. (8112N and 8212N users
must lift handset.)
2.LISTENfor dial tone.
3.DIALnumber.
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GCA70-248 Making Calls
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							Making Intercom Calls
There are two methods for making intercom calls. One method causes the called
telephone to ring (tone-first). The other method causes your voice to sound out at the
called telephone (voice-first). Your installer can set the system to deliver either
tone-first or voice-first calling.
NOTE: The following instructions assume a tone-first setting. You can
change a call to voice announce signaling for that call simply by pressing
theINTERCOMbutton again after dialing the extension number or by press
-
ing theDSS/BLFbutton again.


To manually cause the other telephone to ring (tone
calling),
1.PRESSINTERCOMOR LIFThandset if privacy is desired.
(8112N and 8212N users must lift handset.)
2.DIALextension number (called telephone will ring).


To tone call automatically,
1.PRESSDSS/BLFbutton (called telephone will ring). (8112N and
8212N users must lift handset first.)
NOTE: The following instructions assume a voice-first default setting. You
can change a call to a tone signaling for that call simply by pressing the
INTERCOMbutton again after dialing the extension number or by pressing
theDSS/BLFbutton again.


To voice announce manually,
1.PRESSINTERCOM.
2.DIALextension number.
3.SPEAKyour announcement.


To voice announce automatically,
1.PRESSDSS/BLFbutton.
2.SPEAKyour announcement.
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							Automatic Dialing
Automatic dialing provides one- or two-button speed dialing using programmable
buttons at which you have previously stored numbers. There are two types of speed
dial numbers: (1) numbers that you store for your own use (personal speed dial
numbers and autodial numbers), and (2) numbers that the system attendant stores for
everyone’s use (system speed dial numbers).
NOTE: When you call from a station not equipped with a speaker (for
example, 8112N and 8212N) you mustLIFTthe handsetAND PRESSTA P
before initiating any automatic dialing activity.


To automatically dial a speed dial number stored at one of
the programmable buttons on your station, choose one of
the following:
1.PRESSprogrammed speed dial button (line selection is usually a
part of the stored speed dial number).
2.PRESSSHIFTANDprogrammed speed dial button (to choose
number stored as second choice at that button).


To speed dial a personal speed dial number stored at the
dial pad,
1.DIALspeed dial number on dial pad(to	).
NOTE: If you are already on a line, you must pressSHIFTbefore dialing the
personal or system speed dial numbers that are stored at the dial pad. Also,
if a speed dial number’s preselected line is in use, the speed dial will not
engage.


To speed dial a system speed dial number stored at the dial
pad,
1.DIALANDsystem speed dial number.
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GCA70-248 Making Calls 
						

							Redialing
Redial - Last-Dialed Number
The system temporarily saves the first 16 digits of the last manually dialed number
for your redial use—if the last number you called is busy or is not answering, you
can redial it once or initiate repeated redialing. Subsequent dialing activity
overwrites a temporarily saved number.


To redial the last-dialed number,
1.PRESSSPEAKEROR HANG UPhandset to disconnect current
ringing or busy tone.
2.DIAL
.
3.LIFThandsetOR LISTENfor ringing or busy tone over the
telephone speaker:
Automatic Redialing

To redial the number once a minute for 10 minutes,
1.PRESSprogrammed AUTOMATIC REDIAL button. (See page
51 for directions on programming an AUTOMATIC REDIAL
button.)
The number will be dialed once a minute for 10 minutes (INTERCOM light flashes).
Listen for ringing or busy tone over the monitor speaker.
NOTE: You must pick up the handset once the call is connected, or the system
will disconnect the call after 30 seconds.


To cancel this automatic redial action,
1.LIFT AND REPLACEhandsetOR,USEthe telephone for
some other function.
The INTERCOM light then turns off and the phone returns to idle.
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							Redial Programming (Storing Numbers)
You can permanently store a number at any programmable button location that does
not currently have a number or feature associated with it. (For programming of a
SAVED NUMBER REDIAL button at your station, refer toFeature Buttonssection
on page 49.)


To permanently store a number you’ve just dialed,
1.DIALnumber.
2.PRESSprogrammed SAVED NUMBER REDIAL button.


To dial the saved number,
1.PRESSSPEAKEROR LIFThandset if privacy desired.
2.PRESSbutton where number is saved,OR PRESSprogrammed
SAVE NUMBER REDIAL button.
Sending Subdued Off-Hook
Voice Announcements (SOHVA)
You can make a private voice announcement to another station that is off-hook and
busy on a call if the system is arranged to provide this feature. (See page 50 for
instructions on programming a dedicated SOHVA button.)


Make a SOHVA announcement using the SOHVA button as
follows:
1.MAKEintercom callAND HEARbusy tone. If called station is
on outside line, ring-back tone is heard, but SOHVA is still
available.
2.PRESSprogrammed SOHVA buttonAND HEARseveral quick
tone bursts.
3.MAKEannouncement (busy tone means that the called telephone
is in station mode and you cannot make announcement, that your
SOHVA has been denied through system programming, or that
the called party has blocked your SOHVA).
4.WAITon line for reply.
Non-LCD Speakerphone Station User’s Guide 27
GCA70-248 Making Calls 
						

							Camping On Options
Busy or Idle Station, Automatic Callback
If the telephone you have called on the intercom line is busy or rings with no answer,
you can have the system ring your telephone when the called station becomes idle (if
it was busy) or when there is any activity initiated at that telephone (if it rang with no
answer before).


To camp on at a busy or no answer station,
1.MAKEintercom call.
NOTE: If you make a call in the voice-announce mode and receive no answer at
the called station, pressINTERCOMbefore dialing
6 in order to camp-on
at that station.
2.DIAL

.
3. Your telephone immediately hangs up. When the telephone you
called becomes idle, your telephone will ring with five short ring
bursts.
4.PRESSINTERCOMwhen you hear the ring bursts. The other
telephone will start ringing.


To cancel automatic ringback,
1.PRESSINTERCOMAND DIAL.


To camp on at a station with a Do Not Disturb condition set,
1.MAKEintercom call.
2.DIAL

. A callback will occur when called station is no
longer set in the Do Not Disturb mode.
Busy Station, Wait For An Answer (Call Waiting)
If the telephone you have called is busy, you can send a call waiting tone to a busy
telephone and wait on the line for an answer.
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To camp on when you hear a busy signal,
1.MAKEintercom callAND HEARbusy signal.
2.DIAL

.
3. Remain on line awaiting a reply.
4. The called party will hear a short tone burst. They can either
place their current call on hold or hang it up and then answer your
call.
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GCA70-248 Making Calls
1234567890*#Your
Station
Idle
Station
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXY MNO DEFHOLD SHIFT
TA P
1
4
72
5
8
03
6
9#OPER PRSGHI
TUVJKL ABC
WXYMNO DEFBusy
Station
To Wait For
Callback...
...Dial 6
and Disconnect
To Send Call
Waiting Tone...
...Dial 01 and
Wait For Reply
To Wait For
Callback...
...Dial 6
and Disconnect

When idle,
your call
is connected.Busy station
hears tone
and may respond
or ignore.When any activity
occurs at station,
your call is
connected.
BUSY
NO ANSWER
Camping On Options 
						

							Paging
Your system provides an all-call or a zone page feature that you access by dialing
special codes. This arrangement sounds your voice announcement through the
telephone speakers or through an external paging unit.


If your system provides an external paging unit,
1.LIFThandset.
2.PRESSINTERCOMAND CHOOSEone of the following
options:
DIALextension number of station equipped and enabled
for paging (see programming section of this user’s guide),
or
PRESSpaging button assigned by the installer, or
DIAL	for special paging port.
3.MAKEannouncement.
4.HANG UPto end.


If your system provides all-call or zone paging,
1.LIFThandset.
2.PRESSINTERCOM.
3.DIAL
for all-call,OR DIAL,,or
for zone 1, 2, or 3.
4.MAKEannouncement.
5.STAYon line if awaiting a reply (known as Meet-Me page),OR
HANG UPto end.


To make a reply to a Meet-Me page,
1.LIFThandset of nearest telephone.
2.PRESSINTERCOM.
3.DIAL
.
4.MEETpaging party on line.
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							Advanced Call Handling
Waiting for a Line (Queuing)
If all the lines in a line group are busy, you can place your telephone in a queue to
await an idle line in the line group.


To queue for a line group,
1.PRESSINTERCOM.
2.DIALline group access code(9,81,82,83).
3.HEARbusy tone.
4.DIAL

and hang up.
5. When line group is free, your telephone sounds several short ring
bursts.
6.LIFTthe handset,LISTENfor dial toneAND MAKEcall.


To cancel line group queuing,
1.PRESSINTERCOM,DIALAND HANG UP.


To queue for a line that appears on your telephone,
1.PRESSHOLD.
2.PRESSline button of busy line.
3.HEARshort tone.
4. When the line is free, your telephone sounds five short ring bursts
telling you that you can use your line.
5.LIFThandset to answer. If you no longer need the line, ignore
the ring burst.
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4 
						

							Call Transferring
Screened Call Transfers
You can answer a call at your station and transfer it to another telephone. If you
first identify the caller to the party receiving the transfer (giving that user the
opportunity to prepare for the call), you have made a screened transfer.


To screen and transfer a call to another telephone in the
system,
1.ANSWERcall.
2.PRESSTRNS/CONF(call is automatically placed on hold).
3.DIALextension number of telephone to receive transfer,OR
PRESSDSS/BLFbutton for that extension.
4.ANNOUNCEcall when intercom party answers.
5.PRESSSPEAKERto disconnect (if in station mode),OR HANG
UP.
The intercom party then has the call (if he or she answered the screened transfer with
the handset). If you announce the transfer over the speaker, the intercom party’s
telephone rings with the transferred call after you hang up.


If the intercom party is busy or does not answer,
1.PRESSflashing line buttonAND LIFThandset if privacy is
desired.
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