Comdial Impact Dsu Ii Expandable Systems Non Lcd Speakerphone Instructions Manual

							Accessing The DSS/BLF Console Button Levels
The IB24X and IB48XDSS/BLFconsoles have four levels of buttons, quadrupling
the consoles’ button capacity. The four buttons at the bottom of each console allow
you to select which button level is currently active. To change button levels, press
one of the buttons at the bottom of the console. The leftmost button activates level
one, the next button activates level two, and so forth. A light beside the appropriate
button lights to indicate which level is currently active. You can use one level on the
IB48X and two levels on the IB24X.
Non-LCD Speakerphone Station User’s Guide 63
GCA70-248 Other Advanced Features
ib48x
Levelaccess buttons
IB48XDSS/BLFConsole
ib24x
Levelaccess buttons
IB24XDSS/BLFConsole 
						

							Notes
Other Advanced Features GCA70-248
64 Non-LCD Speakerphone Station User’s Guide 
						

							Feature Access Codes
This quick reference guide provides you with a list of the feature dialing codes used
on the Impact digital telephone system.
Feature Enable Code Disable Code
Account CodesINTERCOM +
+
account code
All Call Paging
INTERCOM +
Attendant
INTERCOM +
Automatic CallbackINTERCOM+ extension number +
INTERCOM +
Background Music
INTERCOM +
INTERCOM +
Call Forwarding,
All CallsINTERCOM +
INTERCOM +
Call Forwarding, Personal Calls
INTERCOM +
INTERCOM +
Call Forward Outside System
(DSU II Digital Expandable
Systems)INTERCOM +

INTERCOM +
Call Park, Park
Orbit 1-9INTERCOM +
+orbit code
(
	to		)
Non-LCD Speakerphone Station User’s Guide 65
GCA70-248 Feature Access Codes
A 
						

							Feature Enable Code Disable Code
Call Park, Retrieve Orbit 1-9INTERCOM ++orbit code
(
	to		)
Call Pickup,
DirectedINTERCOM +
+
extension number
Call Pickup,
GroupINTERCOM +
Call Waiting
(sends tone)INTERCOM +

Directed HoldINTERCOM +
	+
extension numberINTERCOM +	
Executive OverrideINTERCOM+ extension number +

Hookflash Code
INTERCOM +
LCD MessagingINTERCOM +

+
message numberINTERCOM +

Line Group 1
INTERCOM +	
Line Group 2 to 4
INTERCOM +to
Line Group QueueINTERCOM+group code+

INTERCOM
Message WaitingINTERCOM +
+
extension numberINTERCOM ++
extension number
66 Non-LCD Speakerphone Station User’s Guide
Feature Access Codes GCA70-248 
						

							Feature Enable Code Disable Code
Night Answer
INTERCOM +
Operator
INTERCOM +
Paging,
Zones 1-3INTERCOM +to
Paging, All-Call
INTERCOM +
Paging, External
INTERCOM +	
Paging, Meet-Me Paging
INTERCOM +
Park Orbit, SendINTERCOM +
+orbit code
(
	to
		)
Park Orbit, RetrieveINTERCOM +
+orbit code
(
	to
		)
Personal Ringing Tones (1-6)
INTERCOM +

+
tone code (to)
Redial Last Number Dialed

Service ObserveINTERCOM ++
extension number
Station to Station MessagingINTERCOM+ extension number +

INTERCOM +
System Speed Dialing
+to		
Non-LCD Speakerphone Station User’s Guide 67
GCA70-248 Feature Access Codes 
						

							Feature Enable Code Disable Code
Tracker Pager
INTERCOM +
INTERCOM +
Tracker Pager—Send Tracker
PageINTERCOM +
Toll Restriction Override
INTERCOM +


Voice Announce Block
INTERCOM+

INTERCOM +

Volume Save
INTERCOM +


68 Non-LCD Speakerphone Station User’s Guide
Feature Access Codes GCA70-248 
						

							Glossary
A
Account Code
A group of numbers, up to 16 digits in length, entered by station users during
incoming or outgoing calls; the system uses account codes to identify the calls by
category, or special grouping, for call accounting purposes.
All-Call Paging
Paging through the intercoms of all stations in the system.
Assist Button
A button that you can program that will let you send a message requesting assis-
tance to the LCD of another telephone.
Attendant
Also known as the operator; typically, the first person to answer incoming calls
and responsible for directing calls to the proper person or department.
Automatic Callback
System will ring a calling telephone when a busy called telephone becomes idle.
Automatic Dialing (or Autodialing)
Using programmable buttons to store numbers for one- or two-button dialing.
Automatic Redialing
Turning on a program that automatically redials the last number dialed once a
minute for 10 minutes.
Automatic Route Selection (ARS)
ARS allows the system to automatically select the least costly line group
available to a station to route a call. The system modifies the dialed number, if
needed, to match the selected line group. ARS makes routing decisions (which
lines to route a call over, if and how to modify a number, and costing informa-
tion) based entirely upon the programming of the system.
Automatic Station Relocation
Process by which the system automatically recognizes particular stations if they
are relocated to a different station port; the same class of service and station
features are provided the station at the new port.
Non-LCD Speakerphone Station User’s Guide 69
GCA70-248Glossary
B 
						

							B
Block Programming
To eliminate the need to program each station individually, programmers can
assign features or functions to groups of stations.
Button Query
Feature which allows users to display the functions of programmable buttons on
LCD telephones.
C
Call Forward
Designating another telephone to receive intercom calls normally directed to the
user’s telephone.
Call Forward Outside System (CFOS)
Allows station users to forward incoming or transferred line calls to telephone
numbers outside the system.
Call Park
Placing an active call at a particular telephone in system hold (park orbit) and
retrieving it by any telephone.
Call Pick-Up
Answering a call at one telephone when it is ringing at another telephone.
Call Transfer
Transferring a call from one station to another. The transfer can be screened, i.e.,
you find out who is calling and announce them to the party being called; or
unscreened, i.e., you transfer the call without identifying the calling party to the
called party.
Caller ID
Allows station users to view the originating line number of incoming calls before
they are answered.
Camp On
Process that allows a user to wait for a busy or idle line to become available and
immediately be called back by the system; also allows users to send a tone to
busy telephone to notify the station that a call is waiting.
Central Message Desk
A station that has been assigned to control message waiting lights and deliver
messages to other stations in the system.
Class Of Service (COS) Programming
Customized programming of your system by the installer that establishes the
basic operating parameters of the system and individual stations.
70 Non-LCD Speakerphone Station User’s Guide
GlossaryGCA70-248 
						

							D
Data Interface Unit (DIU)
This optional unit provides connections for your standard multiline digital
telephone and Industry Standard Telephone (IST) device such as a FAX machine
or answering machine.
Departmental Station Operation
The operation of stations that are organized into departments.
Dial By Name
This feature allows users to employ any two-line display, LCD speakerphone
and its interactive buttons to search through an index of names, locate a desired
station name or system speed dial name, and automatically call the located item.
Digital Voice Announcing (DVA)
The DVA is a line-powered device that provides voice prompts for auto-attendant
and transfer, or you can use it to enhance the operation of DISA and Tracker.
Direct Inward System Access (DISA)
An enhancement option that allows outside callers to directly call a station or
access certain internal system features, including all line groups and ARS. To
prevent fraudulent access and unauthorized use, the caller must use an authoriza-
tion code and system access code to gain access to outside lines as well as many
of the advanced telephone features.
Direct Inward Station Dialing (DISD or DID)
This feature allows an outside party to call an intercom station directly without
an attendant’s assistance.
Direct Station Selection/Busy Lamp Field (DSS/BLF)
Programmable buttons which allow the user one button to place intercom calls to
other stations within your system; the button is sometimes referred to as a DSS
button. Busy lamp field or BLF is a term for a light that identifies current call
status of DSS station. See telephone layout drawings in Chapter 1 for location.
Do Not Disturb
A mode that disables incoming call ringing and intercom calling.
Dual Tone Multiple Frequency (DTMF)
The tones made by your telephone when you dial.
Dynamic Line Button
System temporarily assigns a normally unassigned line to an idle line button for
certain call handling operations.
Non-LCD Speakerphone Station User’s Guide 71
GCA70-248Glossary 
						

							E
E&M Tie Lines
In telephony, a separate pair of leads to your station which are used by system
operators for signaling and supervisory purposes.
Exclusive Hold
Only the telephone placing the call on hold can retrieve it.
Executive OverrideBreaking into a conversation at a busy called telephone. This
intrusion is announced by several quick tone bursts over the conversation.
H
Handsfree Answer Inhibit
A telephone can be set to block voice calls sent to it over the speaker.
Hookflash
Action that occurs when the TAP button is pressed. Needed for activating host
system features.
Hookswitch
The switch on a telephone which, when depressed manually or by the handset,
disconnects a call.
I
IMIST
Module which allows the connection of an external device to a Comdial digital
telephone.
Industry Standard Telephone (IST)
Analog telephone with only a basic 12 button keypad and no advanced features
Intercom
An internal communication system that allows you to dial another station at your
office or location without connecting to the outside telephone system.
K
Keypad
Buttons
through	,
andused for dialing.
72 Non-LCD Speakerphone Station User’s Guide
GlossaryGCA70-248