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Comdial Impact Dsu Ii Expandable Systems Non Lcd Speakerphone Instructions Manual

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    							L
    Last Number Redialing
    Automatically dialing the last number dialed.
    LCD
    Liquid crystal display; the alphanumeric display of several Comdial Digital
    Telephone models.
    Line Groups
    Programmers assemble and program outside lines into distinct line groups which
    users must dial a certain code to access.
    Line Queuing
    When several telephones share a line and that line is busy, a user can dial a code
    and hang up to wait for the line to become idle. When the line becomes idle, the
    user’s telephone will ring.
    M
    Meet-Me Answer Page
    Any user can dial a code in response to an all-call or zone page and be connected
    to the paging party in a private conversation.
    Messaging
    Turning on a telephone lamp to let the user know that a message awaits pickup
    and leaving a message on the display of a telephone that gives information on
    your status.
    Mute
    A fixed feature button that keeps a distant party from hearing your conversation.
    This button also lets you adjust the telephone display contrast from light to dark.
    N
    Night Transfer
    Transferring incoming calls to a particular station(s) for off-hour answering.
    O
    Operator Station
    Also known as the attendant station, this system station is programmed to ring
    when users dial the operator; usually considered the central message desk of the
    system although multiple attendant stations are possible
    Non-LCD Speakerphone Station User’s Guide 73
    GCA70-248Glossary 
    						
    							P
    Paging
    This feature allows station users to dial-up customer provided loudspeaker
    paging equipment and page over externally placed loudspeakers and determines
    what paging zones, if any, a station can page over.
    Prime Line
    A line designated to a particular telephone and automatically selected when the
    handset is lifted.
    Privacy
    Line feature, assigned by the programmer, to allow only one station to access a
    line at any time; no other station has access to the line unless the user makes it
    available through conferencing.
    Programmable ButtonsEach telephone or station has buttons that can be user-
    programmed for autodialing numbers or feature codes, or other special purpose
    dialing requirements.
    Pulse/Tone Switching
    Changing from pulse/rotary dial signals to tone/DTMF signals.
    Q
    Queue
    Method by which a station user waits for an available line by dialing a code and
    waiting for the system to call back.
    R
    Response Messaging
    Responding non-verbally to a calling station by pressing a programmed button
    that sends a message to the calling station’s display.
    Ringing Line Preference
    An automatic connection to any outside line ringing at the station when the
    station handset is taken off-hook.
    Ringing Tones, Personal
    A telephone can be arranged to ring in one of six distinctive tones.
    S
    Saved Number Redialing
    Saving a last manually dialed number for later autodialing.
    74 Non-LCD Speakerphone Station User’s Guide
    GlossaryGCA70-248 
    						
    							Screened Call Transfer
    Allows users to first announce and then transfer both line and intercom calls from
    one station or group to another.
    Service Observing
    Class of service programming option allows users to enter an in-progress call in
    an unannounced muted mode to monitor the call.
    Speed Dialing
    Autodialing using the keypad buttons. Speed dialing can be station calls
    (personal and accessed by only one specific user) or system calls (numbers used
    and accessed by anyone in the system).
    Station
    A single system telephone with an individual identity and feature set assigned by
    the programmer.
    Station Message Detail Accounting (SMDA)
    Station message detail accounting provides a record of the incoming and
    outgoing calls handled by the system on selected lines. This record provides
    information for accounting and traffic analysis studies.
    Subdued Off-Hook Voice Announce (SOHVA)
    A private announcement that can be made to a busy party which they hear
    through the receiver of their handset.
    System Alarm Reporting
    Allows you to view (through the LCD telephone screen) the various system
    alarms and the stations with which those alarms are associated.
    System Speed Dial
    System speed dialing provides system users with a repertory of up to 500
    numbers that they can dial from any telephone in the system. The installer or the
    attendant is responsible for storing the system speed dial numbers.
    T
    TAP (Flash/Recall)
    Depending on your system’s programming, this button gives you a fresh dial tone
    or activates a hookflash.
    Toll Restriction
    Class of service feature by which the system allows or denies outgoing calls to
    selected users over selected lines.
    Tone Call
    A ringing intercom call.
    Non-LCD Speakerphone Station User’s Guide 75
    GCA70-248Glossary 
    						
    							Tracker Pager
    The Tracker optional pager system allows you to send and receive messages to
    Tracker pagers assigned to station extension numbers.
    TRNS/CONF
    A fixed feature button that allows you to transfer outside calls and set up confer
    -
    ence calls.
    U
    Unscreened Call Transfer
    Allows users to transfer line or intercom calls from one station or group to
    another without first announcing them.
    Unsupervised Conference
    After a establishing a conference between two outside parties, the originator
    drops out leaving a line to line unsupervised connection with the remaining
    parties.
    V
    Voice call
    A verbal intercom call.
    Voice Announce Blocking (VAB)
    A telephone can be set to block voice calls sent to it over the speaker.
    Z
    Zone Paging
    Paging through the intercoms of some stations or departments in the system.
    76 Non-LCD Speakerphone Station User’s Guide
    GlossaryGCA70-248 
    						
    							Speakerphone
    Characteristics
    When using your speakerphone, the microphone and loudspeaker are farther away
    from you than when you use a handset. Both the signal from the loudspeaker and the
    signal to the microphone must be enhanced.
    When microphones and loudspeakers are close together (such as in a speakerphone),
    additional amplification typically generates a ringing sound (public address systems
    do this if the volume is too high or the microphone is too close to a loudspeaker).
    Speakerphone User Guidelines
    Both parties can not talk at the same time. You must wait for silence out of
    your loudspeaker before talking. You must stop talking to hear the other
    party.
    Background noise may prevent the sound-activated switches from operating
    properly. Avoid placing the speakerphone where it will detect sounds from
    typewriters, keyboards, printers, paging systems, and other equipment.
    Speak slightly louder than normal and with a clear, authoritative voice. For
    the microphone to best detect your voice, speak within three feet of it and
    face the telephone.
    
    Raising the volume of the loudspeaker makes it easier for the
    sound-activated switches in your telephone to select the distant party’s
    voice. Lowering the volume of the loudspeaker makes it easier for the
    switches to select your voice.
    
    Since the system takes several seconds to provide the best switching, con-
    stant sound patterns—such as elongating your words and playing exter-
    nally-supplied music—may prevent the sound-activated switches from
    operating properly.
    Non-LCD Speakerphone Station User’s Guide 77
    GCA70-248 Speakerphone Characteristics
    C 
    						
    							Place the telephone on a hard surface and away from table edges. Do not
    place the telephone in corners or enclosures. Do not let obstructions come
    between you and the microphone. Rooms with hard, flat surfaces that reflect
    sound may affect the sound-activated switches.
    If you are using a handset and the other party is using a speakerphone, avoid
    breathing heavily into your microphone. Avoid other sounds that may affect
    the distant telephone’s sound-activated switches.
    In some situations, such as when either you or the distant party are in a noisy
    environment, you may have to lift your handset to ensure a clear conversa
    -
    tion.
    When both you and the distant party use speakerphones, the sound-activated
    switches can occasionally detect both voices simultaneously, thus blocking
    out both voices.
    78 Non-LCD Speakerphone Station User’s Guide
    Speakerphone Characteristics GCA70-248 
    						
    							Index
    A
    Answering Calls
    intercom calls, 14
    outside calls, 13
    Automatic Dialing, 25
    Automatic Set Relocation, 60
    B
    Busy Lamp Field (BLF) Light
    location, 6 ,, 7 ,, 9 ,, 11
    Button Locations, 6 ,, 7 ,, 9 ,, 11
    C
    Call Pick-Up
    answering for any station (directed), 18
    answering within a group, 18
    Calling
    automatic dialing, 25
    dialing intercom numbers (tone-first), 24
    dialing intercom numbers (voice-first), 24
    dialing outside numbers, 23
    D
    DATA button, 61Data Interface Unit, 61
    DATA light, 61
    Dialing
    See Calling
    Direct Station Select (DSS) Button
    associated lights, 10
    functions, 8
    location, 6 ,, 7 ,, 9 ,, 11
    Do Not Disturb
    enabling/disabling operation, 15
    function, 15
    DSS/BLF Console Button Levels, 63
    DSS/BLF Console Operation, 62
    E
    Exclusive Hold, 16
    F
    Flash Button
    See TAP Button
    G
    Group Listening
    setting the volume, 55
    Non-LCD Speakerphone Station User’s Guide 79
    GCA70-248Index 
    						
    							H
    Handset, setting volume, 54
    Headset
    setting the volume, 55
    Hold Button
    functions, 8
    location, 6 ,, 7 ,, 9 ,, 11
    meaning of associated light, 11
    Holding Calls
    basic instructions, 16
    using exclusive hold, 16
    I
    Intercom Button
    functions, 8
    location, 6 ,, 7 ,, 9 ,, 11
    meaning of associated light, 11
    L
    Last Number Redial, 26
    Lights, Display, 10
    M
    Making Calls
    See Calling
    Message Button
    location, 6 ,, 7 ,, 9 ,, 11
    Message Waiting Light
    basic function, 6
    Music
    selecting, 57
    setting the volume, 55Mute, 55
    Mute Button
    location, 6 ,, 7 ,, 9 ,, 11
    meaning of associated light, 10
    R
    Redialing
    last number dialed, 26
    See Also Saved Number Redial
    storing numbers for future redial, 27
    Response Messaging
    responding to SOHVA using, 20
    Ringer
    selecting a personal tone, 3
    setting the volume, 54
    turning off, 3 ,, 54
    S
    Shift Button
    functions, 8
    location, 6 ,, 7 ,, 9 ,, 11
    Speaker Button
    function, 8
    location, 6 ,, 7 ,, 9 ,, 11
    meaning of associated light, 11
    Speakerphone
    button functions, 6 ,, 8
    General diagram, 6 ,, 7 ,, 9 ,, 11
    setting the volume, 54
    user guidelines, 77
    Subdued Off-Hook Voice Announcement
    (SOHVA)
    blocking all SOHVAs, 20
    making a SOHVA, 27
    responding nonverbally, 20
    See Also Response Messaging
    80 Non-LCD Speakerphone Station User’s Guide
    IndexGCA70-248 
    						
    							T
    TAP Button
    function, 9
    location, 6 ,, 7 ,, 9 ,, 11
    Transfer/Conference Button
    function, 9
    location, 6 ,, 7 ,, 9 ,, 11
    Transferring Calls
    screened transfers, 32
    unscreened transfers, 33TRNS/CNF
    See Transfer/Conference Button
    V
    Volume Control
    initial settings, 54
    VOLUME DOWN Button
    function, 54
    VOLUME UP Button
    function, 54
    Non-LCD Speakerphone Station User’s Guide 81
    GCA70-248Index 
    						
    							Notes
    82 Non-LCD Speakerphone Station User’s Guide
    IndexGCA70-248 
    						
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