Comdial Impact Dsu Ii Expandable Systems Non Lcd Speakerphone Instructions Manual

Answering Calls
Answering Outside Calls
A call that rings on an outside line sounds long, single-tone bursts and lights the line
status light. If the installer enabled ringing line preference at your station, an orange
light flashes next to the line that your station answers when you lift the handset; a red
light will flash for any other ringing line.


When you hear outside ringing (long bursts) and observe
an orange
flashing light,
1. For privacy,LIFThandset.
2. For speakerphone,PRESSflashing line...

Answering Intercom Calls
An intercom call is a call between two system stations. If a speakerphone, your
station will receive intercom calls in one of two ways depending upon system
programming. In avoice-firstsetting, a short tone followed by the caller’s voice
heard on the speaker. With atone-firstsetting, the telephone rings in a distinctive
pattern and the receiving station must take action to answer. Of course, if either
station is not speakerphone equipped, all calls will arrivetone-first.
You can...

Do Not Disturb Condition
The Do Not Disturb feature keeps calls from ringing at your station and makes your
station appear to be busy to intercom calls.
NOTE: For instructions on programming a dedicated DO NOT DISTURB
button at your station, see the Feature Buttons section of page 49.


To enable DND, choose one of the following:
1.PRESSprogrammed DO NOT DISTURB button. The light next
to the DO NOT DISTURB button turns on when the feature is
active,
2.PRESSINTERCOMAND DIAL
.


To override a do not...

Holding Calls
You can place a call on hold and retrieve it later. With a regular hold, you can pick up
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line.


To place a call on hold,
1.PRESSHOLD. The light above yourHOLDbutton begins to
blink.


To retrieve a held call,
1.PRESSline button of the held call (with winking light),OR
PRESSTA P.
2.SPEAKtoward telephoneOR LIFThandset if privacy is
desired.
Exclusive Hold
With an exclusive hold...

If a held line is recalling, choose one of the following:
1.PRESSHOLD(station button) to place the call on hold at your
station and restart hold timer
2.PRESSline button (with flashing orange light)OR PRESSTA P
to retrieve the call.
Directed Hold
The installer can add a directed station hold feature to your telephone. With this
feature, you can place a call on hold at another telephone.


To place a call on hold at another telephone (directed hold),
1. While on line,PRESSINTERCOM.
2.DIAL

	....

Call Pickup
The Impact system offers three distinct methods to answer incoming calls that are
ringing at other stations.
Group Call Pickup
The installer often arranges several telephones together in a user group. If your
telephone is so arranged, you can answer calls that are ringing at other stations
within your particular group.


To answer a call that is ringing within your group,
1.PRESSINTERCOM.
2.DIAL
.
3.SPEAKtoward telephoneOR LIFThandset if privacy is
desired.
Directed Call Pickup
Also, you...

To monitor another telephone,
1.OBSERVEthe BLF light indications next to the Direct Station
Select (DSS/BLF) button:
Off = Station is idle
Flashing (if enabled) = Station has an incoming call
On = Station is busy


To call an idle monitored station or to answer one that is
ringing,
1.NOTEthe BLF light condition.
2.PRESSassignedDSS/BLFbutton.
3.SPEAKtoward telephoneOR LIFThandset if privacy is
desired.
Non-LCD Speakerphone Station User’s Guide 19
GCA70-248 Answering Calls
Your
Station
HOLD SHIFT
TA P...

Receiving Subdued Off-Hook
Voice Announcements (SOHVA)
Handling an Incoming SOHVA
SOHVA allows an intercom caller to break into your call by making an announce
-
ment through your handset receiver. The distant party that you are currently talking
to cannot hear the announcement made by the SOHVA caller.


To respond to a SOHVA verbally (not available on 8112N),
1.PRESS AND HOLDMUTE.
2.SPEAKinto handset. Distant party cannot hear your response.
3.RELEASEMUTEafter response is complete to return to distant...

Voice Announce Blocking
If your system installer makes Voice Announce Blocking available, you can prevent
voice announcements from sounding over your telephone speaker if you wish. This
feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and
generates a tone in response to attempted SOHVAs.


To block all voice-announced calls,
1.PRESSINTERCOM.
2.DIAL


.


To unblock all voice-announced calls,
1.PRESSINTERCOM.
2.DIAL

.
Non-LCD Speakerphone Station User’s Guide 21
GCA70-248 Answering...

Notes
Answering Calls GCA70-248
22 Non-LCD Speakerphone Station User’s Guide