Comdial Impact Dsu II Attendant Instructions Manual

5.SELECTline button to dial out on or pressINTERCOM.
—OR—
If your system provides line groups, dial1,2,3,or4for line
group 1, 2, 3, or 4, or dial 0 to have the system automatically
choose the line for you.
6.DIALany number up to 16 digits long (include

andif
needed).
Attendant Manual - DSU II Digital Expandable System 53
GCA70-245 Programming 

NOTE: You may need a pause between numbers to compensate for differences
in response time between your system and the host system (ask your atten
-
dant about this). To store a pause, pressHOLD, then continue dialing. If
your system is behind a host system that needs a hookflash to access a
feature, pressTA Pto store a hookflash, then continue dialing. Also, you may
need to erase the typed digits appearing in your display to correct them. If
you do, select BKSP once for each digit to be removed....

Feature Access Codes
In addition to the system features which may be programmed using the interac
-
tive buttons, several other features may be programmed by using their access
codes. The feature codes are programmed like speed dial numbers and can
occupy the same programmable buttons on your telephone.


To store a system feature access code,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil
SDIALoption appears.
3.SELECT
SDIALor
ADIAL.
4.PRESSprogrammable buttonORdial pad but
-
ton (0–9) to choose storage location....

As you program numbers, fill in the identification strips on your telephone as
well as these tables.
Autodial Numbers, Features or DSS Locations
(Programmable Buttons)
113
214
315
416
517
618
719
820
921
10 22
11 23
12 24
Personal Speed Dial Numbers
(Keypad Buttons)
16
27
38
49
50
56 Attendant Manual - DSU II Digital Expandable System
Programming GCA70-245 

Feature Buttons
If you find that you are using certain miscellaneous features often, access buttons
may make operation easier. To create feature buttons, use the interactive buttons
to select the feature you want to store, and then store the feature on a program
-
mable button (see the instructions on the next page).


Account Code Button (ACCT)—allows you to enter an account code
for call record purposes.


Automatic Call-Back (Camp On) Button (CAMP)—arranges the
system to ring your and another’s...

To create standard feature access buttons proceed as
follows:
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil
FEATappears.
3.SELECT
FEAT.
4.SELECT
NEXTuntil desired feature choice is
displayed.
5.SELECTone of the buttons below the currently
displayed selections to choose your desired
selection.
6.RESPONDto any menu prompts associated with feature (such as
designating a Zone for
PAGE).
7.PRESSprogrammable button for storage
location.
8.SELECT
PREVOR
NEXTuntil next feature
choice is displayed or until
EXITis...

Response Message Button
Response messaging allows you to reply in a non-verbal manner to a voice
announce or tone-signaled intercom call or to a subdued off-hook voice announce
call if the intercom caller is using an LCD speakerphone. You can press a
programmable button in response to an intercom call and send a message to be
shown on the display of the calling station.


To assign a button for nonverbal response:
1.PRESSINTERCOMAND DIAL

	.
2.PRESSthe programmable button you want to use for message...

Subdued Off-Hook Voice Announce
(SOHVA) Button
This feature allows you to program a button at your station that you must press
before delivering a SOHVA call. This SOHVA enabled button allows you, after
hearing a busy signal, to decide whether to interrupt the called party in a SOHVA
manner. If you decide to interrupt the call, you can press the button and complete
the SOHVA call. This button, along with SOHVA groups, allows greater control
of the callers that are allowed to make SOHVA calls and of the...

Assist Button
This feature allows you to program a button to be used for sending a message to
an LCD speakerphone. Once programmed, you can press the ASSIST button at
anytime to sound a tone burst at the called station and present a preprogrammed
message in the station display. You can send a message while on a call without
alerting the distant party. This feature is useful for requesting assistance while
engaging on a call. For example, a customer service representative could request
assistance from a...

Automatic Redial Button
You can automatically redial a busy number or unanswered call by activating this
feature. Once you activate automatic redial, your station selects the line, automat
-
ically dials the number, and waits for a response. It will do this twice unless you
deactivate the feature by pressing that button or another button or by lifting the
handset.
The automatic redial button is a designated programmable button position and
the user must program its location to make it active.


To...