Comdial Impact Dsu II Attendant Instructions Manual

Blocking a SOHVA
You can also block an incoming SOHVA with the interactive buttons or by previ
-
ously programming your speakerphone for Voice Announce Block. See Voice
Announce Blocking section on page 24 for more information.


To respond to a SOHVA by blocking,
1.SELECT
BLOCKwhen you hear SOHVA tone. (SOHVA call is
disconnected).
Attendant Manual - DSU II Digital Expandable System 23
GCA70-245 Answering Calls
HOLD SHIFT
TA P
1
4
72
5
8
03
6
9
#OPER PRSGHI
TUVJKL ABC
WXYMNO DEF
Your
StationSOHVA...

Voice Announce Blocking
If your system installer makes this feature available, you can prevent voice
announcements such as voice-first intercom calls from sounding over your
telephone speaker if you wish. This feature also blocks Subdued Off-Hook Voice
Announcements (SOHVA) and denies access in response to attempted SOHVAs.


To block all voice-announced calls,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil
VABappears.
3.SELECT
VAB.
4.SELECT
ONto block.
5.PRESSSPEAKERto end.


To unblock all voice-announced...

Making Calls
Making Outside Calls
You can manually dial a number over any telephone line you select. Or, if the
installer assigned a prime line or the idle line preference feature to your LCD
speakerphone, the system automatically selects a line for use when you lift the
handset.


To dial an outside number manually,
1.PRESSINTERCOM.
2.DIAL

ORother line button to select line
(SeeLine Groupssection for more information
on selecting an outside line).
3.LISTENfor dial tone.
4.DIALnumber.
5.LIFThandset if...

Making Intercom Calls
There are two methods for making an intercom call. One causes the called
telephone to ring (tone-first). The other causes your voice to sound out at the
called telephone (voice-first). Your installer can set the system to deliver either
tone-firstorvoice-firstcalling.
NOTE: The following instructions assume a tone-first setting. You can change a
call to voice announce signaling for that call simply by pressing the
INTERCOMbutton again after dialing the extension number or by...

Automatic Dialing
This feature provides one- or two-button speed dialing using programmable but
-
tons at which you have previously stored numbers. There are two types of speed
dial numbers: (1) numbers that you store for your own use (personal speed dial
numbers and autodial numbers), and (2) numbers that the system attendant stores
for everyone’s use (system speed dial numbers).


To automatically dial an autodial number from one of the
programmable buttons on your station, choose one of the...

Redialing
Redial - Last-Dialed Number
The system provides each station with a last number redial feature. This feature
saves 16 digits of the last outside number dialed at the station. A newly dialed
number always replaces a previously dialed number. When you press the last
number redial button, the system will choose a line and redial the saved number.


To redial the last-dialed number,
1.PRESSSPEAKEROR HANG UPhandset to disconnect current
ringing or busy tone.
2.DIAL
.
3.LISTENfor ringing or busy...

Redial Programming (Storing Numbers)
When you use last number redial, you will overwrite the temporary system-saved
number with subsequent dialing activity. However, you can also permanently
save a number that remains available until you overwrite it by saving a different
number at the same storage location.
To save a number, you press aSAVEbutton before hanging up after you dial the
number. To dial the saved number, pressHOLDthen press the same button and
the system automatically dials the saved number...

Sending Subdued Off-Hook
Voice Announcements (SOHVA)
You can make a private voice announcement to another station that is off-hook
and busy on a call if the installer has arranged the system to provide this feature.
With SOHVA, the announcement is delivered and responded to in a subdued
manner that prevents the distant party from hearing either the announcement or
the response. A tone alert precedes the announcement and is delivered to the
handset receiver of the telephone ahead of the announcement.

...

The receiving station can respond to the announcement in a
verbal or non-verbal manner. They affect a verbal response
by pressing and holding theMUTEbutton and speaking into
the handset. They effect non-verbal response by pressing a
programmed button to send a message to be shown on the
display of the announcing station (if it is an LCD
speakerphone). The announcing station is automatically
disconnected after the response message is displayed.
Attendant Manual - DSU II Digital Expandable System 31...

Camping On and Queuing
Busy or Idle Station, Automatic Callback
If the telephone you have called on an intercom line is busy or rings with no
answer, you can have the system ring your telephone when the called station
becomes idle (if it was busy) or when there is any activity initiated at that
telephone (if it rang with no answer before).


To camp on at a busy or no answer station,
1.MAKEintercom call.
NOTE: If you make a call in the voice-announce mode and receive no answer at
the called station,...