Comdial Dsu II LCD Speakerphone System Reference Manual

							8.10 Monitoring A Conversation Between
Two Telephones (Service Observing)
If your telephone provides the installer-programmed service observing
feature, you can monitor an on-going conversation at another telephone
in an undetected manner. You can use this feature on-hook or off-hook.
You may also make a SOHVA call to a station you are actively
monitoring, enabling you to assist the station user while listening to the
distant party. For this feature, the called station must be programmed to
be “observable,” and your telephone must have a pre-programmed
SOHVAbutton.
·To monitor an in-progress call,
1. PressINTERCOM.
2.
Dial
#03.
3. Dial extension number of telephone to be monitored.
4. PressSPEAKERto end monitoring.
·To initiate a SOHVA while monitoring a call at
another station,
1. Press pre-programmedSOHVAbutton.
2. Make announcement (distant party will not hear the
announcement; party receiving SOHVA can pressMUTEbutton
to respond to your call).
NOTE: The station you are observing may not allow a SOHVA call if
it is in speakerphone mode. However, the voice announce
block feature, if enabled at the monitored station, will not
block a SOHVA from a monitoring station.
8.11 Muting Your Telephone
By using theMUTEbutton, you can block transmission of your voice
to the distant party. For example, if someone comes into your office to
talk to you and you do not want to interrupt the distant party, press the
MUTEbutton. TheMUTEbutton turns on when you press it and turns
off when you press it again.
·To mute your telephone,
1. Press and engageMUTE(MUTE light turns on).
·To return to the distant party,
1. Press and disengageMUTE(MUTE light turns off).
GCA70–245 Using The Other Telephone Features
LCD Speakerphone Reference Manual 8–9 
						

							8.12 Operating Your Telephone
As A Departmental Station
If your telephone is within a departmental group of telephones, you can
place your station in either an off-duty or a wrap-up mode.
Theoff-duty modeis when you leave your telephone for lunch or for
an extended time period and want another department telephone to
receive your calls.
Thewrap-up modeis when you need time after a call to complete
related paperwork and want another department telephone to receive
your calls. To use the wrap-up mode, you must program a Do Not
Disturb feature button (refer to the programming section of this user’s
guide for details).
·To place your telephone in an off-duty mode,
1. PressOPTIONS.
2. PressNEXTuntilDNDappears.
3. PressDND.
4. PressON.
5. PressSPEAKERto end. Calls will ring at another departmental
telephone.
·To return to on-duty mode, repeat the above procedure but press
OFFinstead ofON.
NOTE: When you are in the Do Not Disturb mode and a call comes in
from another station, your INTERCOM light will flash and
your LCD will display the station attempting the call. You may
choose to pick up the call; when you hang up, your telephone
returns to the Do Not Disturb mode until you turn it off.
·To place station in wrap-up mode,
1. PressHOLD.
2. PressDNDfeature button (preprogrammed). Calls will ring at
another departmental telephone.
·To return to on-duty mode, repeat the above procedure.
Using The Other Telephone Features GCA70–245
8–10 LCD Speakerphone Reference Manual 
						

							8.13 Sending A Paging Announcement
There are several ways to make a public announcement to all or a
portion of your location. Your system might be arranged with an
external paging unit that you access by pressing a line button or by
dialing a special code. This unit sounds the announcement over an
external speaker unit.
Your system may provide an all-call or a zone page feature that you
access by dialing special codes. This arrangement sounds the
announcement through the telephone speakers. All-call sounds the
announcement through all telephones, while zone paging sounds it only
through those telephones located in a specific area. Check with your
system administrator to determine the type of paging that you should
use and the method that you should use to access it.
NOTE: You can program a special all-call/zone paging button if you
need it for quick access to the feature. See the programming
section of this user’s guide for details.
·If your system provides an external paging unit,
1. Lift handset.
2. PressINTERCOM, then dial extension number of station
equipped and enabled for paging (see programming section of this
user’s guide),
—OR—
—press paging button assigned by the installer,
—OR—
—dialINTERCOM 89for special paging port.
3. Make announcement.
4. Hang up to end.
GCA70–245 Using The Other Telephone Features
LCD Speakerphone Reference Manual 8–11 
						

							·If your system provides all-call or zone paging,
1. Lift handset.
2. PressINTERCOM.
3. Dial87for all-call,
—OR—
dial84,85,or86for zone 1, 2, or 3.
4. Make announcement.
5. Stay on line if awaiting a reply (known as “meet-me” page),
—OR—
hang up to end.
NOTE: If you have programmed paging buttons, use them instead of
the dialing codes shown above.
·To make a reply to a “meet-me” page,
1. Lift handset of nearest telephone.
2. PressINTERCOM.
3. Dial88.
4. Meet paging party on line.
Using The Other Telephone Features GCA70–245
8–12 LCD Speakerphone Reference Manual 
						

							8.14 Setting A Do Not Disturb
At Your Telephone
This feature keeps calls from ringing at your telephone and makes it
appear to be busy to intercom calls. If your telephone has this feature,
you can enable it as needed.
Generally, this feature cannot be overridden by the caller. The caller
hears two quick tone bursts every three seconds when he or she calls a
telephone with this feature enabled. Some telephones, however, do have
the ability to override a do not disturb condition set at another
telephone.
NOTE: You can program a special do not disturb button if you need it
for quick access to the feature. See the programming section
of this user’s guide for details.
·To enable do not disturb, proceed as follows:
1. PressOPTIONS.
2. PressNEXTuntilDNDappears.
3. PressDND.
4. PressON.
5. PressSPEAKERto end.
·To disable the Do Not Disturb condition, repeat the above
procedure, but pressOFFinstead ofON.
NOTE: To override a Do Not Disturb condition at another telephone,
refer to the discussion titled Overriding Calls for details.
GCA70–245 Using The Other Telephone Features
LCD Speakerphone Reference Manual 8–13 
						

							8.15 Setting The Volume Control
Your telephone has a volume control switch. This is a multipurpose
control that you can use to set the volume of the ringer, the speaker, the
handset, the headset, and the group listening mode. Your LCD displays
the new setting when you press the volume button.
NOTE: Impact 8324S-**, 8324F-**, and 8312S-** telephones support
the optional ICVOL-** handset. The ICVOL-** is an
amplified handset with its own volume control, making it
useful in noisy environments. For ordering information,
contact your Comdial dealer.
·There are fourringerloudness levels (your installer may enable
ringer off as well). Set them as follows:
while your telephone is idle, pressVO LU M E U PorVO LU M E
DOWNonce for each change in loudness (four different levels
available) that you desire. The ringer sounds once for each change as
an example of the current setting. Your final change in volume
becomes the new default setting and will result in your telephone
ringing at that level for all future calls (until you change the default
by repeating the above procedure).
·There are eightspeakerloudness levels. Set them for the current
call as follows:
while on a call, pressVOLUME UPorVOLUME DOW Nonce for
each change in loudness (eight different levels available) that you
desire.
·There are eighthandsetloudness levels on all telephone models.
On the 8012S and 8024S models, the installer can program up to
13 different settings. Set them for the current call as follows:
while on a call, pressVOLUME UPorVOLUME DOW Nonce for
each change in loudness that you desire.
·There are eightheadsetloudness levels on all telephone models.
On the 8012S and 8024S models, the installer can program up to
13 different settings. Set them for the current call as follows:
while on a call, pressVOLUME UPorVOLUME DOW Nonce for
each change in loudness that you desire.
·There are eightgroup listeningloudness levels. Set them for the
current call as follows:
while on a call, pressVOLUME UPorVOLUME DOW Nonce for
each change in loudness (eight different levels available) that you
desire.
Using The Other Telephone Features GCA70–245
8–14 LCD Speakerphone Reference Manual 
						

							When you change the loudness, that change remains in effect until you
change it again (referred to as default setting).
·Set the speaker, headset, handset, or group listening loudness for
all future calls using the following steps:
1. PressINTERCOM.
2. Choose speaker, headset, handset, or group listen mode to be
affected.
3. While in that mode, pressVO LU M E U PorVO LU M E D OW Nto
adjust loudness.
4. DialSS5to hold the loudness at the last setting for all future
calls (until it is changed again).
5. Repeat this procedure in each mode until all default volume levels
have been properly set.
NOTE: You may adjust the volume of a call in any mode (over speaker,
headset, handset or group listen), at any time during the call,
by pressing VOLUME UP or VOLUME DOWN. When the call
ends, the volume of all future calls is reset to the programmed
(default) setting.
8.16 Setting Your Personal Ringing Tones
You can choose one of six different ring tones for your telephone when
it rings. Often, when several telephones are located close together, each
user chooses a different personal ring tone.
·To select one of the ring tones, proceed as follows:
1. PressOPTIONS.
2. PressNEXTuntilRINGappears.
3. PressRING.
4. PressUPorDOWNto choose ring tone in display (a new tone will
sound at each up or down press).
5. PressSPEAKERto end. The next time your telephone rings, you
will hear the new ring tone.
GCA70–245 Using The Other Telephone Features
LCD Speakerphone Reference Manual 8–15 
						

							8.17 Switching The Dialing
Mode Between Pulse And Tone
If your local telephone service is pulse (rotary dialing), your telephone
is arranged to dial in this manner (when programmed to do so by the
installer). If you need to send tones during a dialing sequence (e.g.; to
send bank-by-phone tones, etc), you can convert to tone while dialing.
The system will switch back to pulse dialing when you end your call.
You can store a # as part of an automatic dialing number to
effect pulse-to-tone switching where needed.
·To convert to tone dialing at any time during dialing or while on
an active call,
1.
Press
#.
8.18 Using Background Music
If background music is supplied by the telephone system, you can turn
it on at your telephone speaker. Background music automatically turns
off during calls and voice announcements.
·To turn the music on,
1. PressOPTIONS.
2. PressNEXT.
3. PressMUSIC.
4. PressON.
5. PressSPEAKERto end (theSPEAKERlight turns on when
background music is on).
6. Adjust the loudness of the music with the speaker volume control.
·To turn the music off,
1. PressOPTIONS.
2. PressNEXT.
3. PressMUSIC.
4. PressOFF.
5. PressSPEAKERto end (theSPEAKERlight turns off when
background music is off).
Using The Other Telephone Features GCA70–245
8–16 LCD Speakerphone Reference Manual 
						

							8.19 Using Toll Restriction Override
You can override one station’s toll restriction assignment by dialing a
programmed four-digit TRO code at another station prior to dialing
your desired number. When you do this, the system replaces the toll
restriction requirements of the station that you are using with those that
match your home station. After entering a TRO code at another station,
youwillgetyourownprimelineoridlelinepreferenceandits
accompanying toll restriction assignment. You then have 15 seconds to
dial an outgoing call. Once you have hung up from a call, you have 15
seconds to make another call without re-entering your TRO code. If
you transfer a TRO call or place it on hold and pick it up at another
station, the call belongs to the new station.
·To use TRO at a station,
1. PressINTERCOM,
2. DialSS6.
3. Dial your station extension number.
4. Dial your TRO code number (TRO code is not displayed— instead
anSis shown).
5. Within 15 second timeout period, dial desired outgoing line
number.
6. Hang up handset or pressSPEAKERto end call. You will have 15
seconds in which you can make another call without
re-entering your TRO code.
·To clear the TRO code,
1. PressINTERCOM,
2. DialSS6,
3. PressSPEAKER.
GCA70–245 Using The Other Telephone Features
LCD Speakerphone Reference Manual 8–17 
						

							8.20 Using The Optional Tracker Paging System
The optional Tracker paging system allows you to send and receive
messages on Tracker Pagers assigned to station extension numbers.
The Tracker system will also park calls in orbit for retrieval by the
paged party. The type of message that the system delivers (either
alpha/numeric or numeric-only) is dependent upon the Tracker Pager
model in use at the station.
If your station includes a Tracker Pager, you must enable it for your
use. Further, it is a good practice to disable it when you do not wish to
receive paged messages and when you leave your station at the end of
your day.
·To enable a Tracker Pager at your station,
1. PressINTERCOM.
2. DialS06.
·To disable a Tracker Pager at your station,
1. PressINTERCOM.
2. Dial#06.
·To send a call back message to someone’s Tracker Pager after
receiving a ring—no answer,
1. Make an intercom call to someone and receive no answer.
2. Press preprogrammedTRACKbutton (or dial#01).
3. After your station returns to idle* hang up handset or press
SPEAKERto end. The Pager—Tracker system will transmit your
station extension number to called party’s Tracker Pager display.
(Some models will also display your station name if the system is
programmed to include station names.)
* If the Tracker paging system does not accept your actions, an error
tone will sound at your telephone.
Using The Other Telephone Features GCA70–245
8–18 LCD Speakerphone Reference Manual