Comdial Dsu II LCD Speakerphone System Reference Manual

							Making Calls
4.1 Dialing Manually
You can manually dial a number over a selected telephone line. Or, if
your telephone was given a prime line or idle line preference feature
when it was installed, it will automatically select a line for your use
when you lift the handset.
·To dial an outside number manually,
1. Press line button to select line (remember—selecting a line is not
necessary if a prime line or idle line preference feature has been
assigned to your telephone and if you lift the handset to begin the
call).
2. Listen for dial tone.
3. Dial number.
4
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							4.2 Dialing Automatically
This feature provides one- or two-button autodialing using
programmable buttons at which you have previously stored numbers.
Two levels of number storage are available at each storage location, but
you cannot put two autodial numbers at one location. You can use one
or both levels as needed. Further, a line choice is usually stored as part
of an autodial number so that line selection is automatic with
autodialing. Actual button programming is discussed in Chapter Nine
of this user’s guide.
Speed dialing is autodialing using the keypad buttons. There are two
types of speed dial numbers: (1) numbers that you store for your own
use (personal speed dial numbers), and (2) numbers that are stored by
the system attendant for everyone’s use (system speed dial numbers).
·To automatically dial an autodial number,
1. Press preprogrammed button (line selection is usually a part of the
stored autodial or speed dial number),
—OR—
—pressSHIFTthen press preprogrammed button (to choose
number stored as a second choice at that button).
·To dial a personal speed dial number from an idle telephone,
1. Dial speed dial number (0–9).
·To dial a system speed dial number from an idle telephone,
1. PressSand then dial system speed dial number(01 - 99).
NOTE: If you manually choose a line for dialing, press HOLD before
using a speed dial. If you place a call on hold prior to using
your speed dial, pause several seconds before you press the
speed dial button; if you immediately press the speed dial
button, the system will choose the line that you have on hold to
place your speed dial call.
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							4.3 Redialing
If the last number you have called is busy or is not answering, you have
several options for redialing it. You can redial it once, initiate a
repeated redialing of it, or save it for later redial using a
preprogrammed saved number redial button. Refer to the procedures
given in the programming section of this user’s guide to preprogram a
saved number redial button.
·To redial the last dialed number one time,
1. PressSPEAKER(or hang up handset) to disconnect current
ringing or busy tone.
2.
Press
#.
3. Listen for ringing or busy tone over the monitor speaker:
—Ringing tone:When party answers, pick up handset.
—Busy tone:PressSPEAKERto disconnect.
·To redial the number once a minute for 10 minutes,
1. PressARDLbutton.
The number will be dialed once a minute for 10 minutes (INTERCOM
light flashes). Listen for ringing or busy tone over the monitor speaker.
NOTE: You must pick up the handset once the call is connected, or the
system will disconnect the call after 30 seconds.
·To cancel this automatic redial action (INTERCOM light turns
off) with any of the following actions,
1. Lift and replace handset.
—OR—
—use the telephone for some other function.
The system will save the first 16 digits of the last manually dialed
number so that it can be redialed later; however, subsequent dialing
activity overwrites any number the system has temporarily saved.
·To store one 16-digit number,
1. Dial the number you wish to store and pressSAVE.
2. To dial the stored number, pressHOLDandthenpresstheSAVED
NUMBER REDIALbutton that was preprogrammed for this
purpose.
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							4.4 Using Line Groups
Some systems have telephone lines arranged into line groups that are
made available at the telephone instead of individual lines. Your system
administrator can tell you how your system is arranged. When line
groups are available, you may access them for outside calling instead of
pressing a line button to select a line for use.
·To access a system line group,
1. PressINTERCOM.
2. Dial desired line group access code:
9= line group 1
81= line group 2
82= line group 3
83= line group 4
3. Listen for outside dial tone.
4. Dial desired number.
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							4.5 Waiting For A Line (Queuing)
If all the lines in a line group are busy, you can place your telephone in
a queue to await an idle line in the line group. When you share a line
with another telephone and the line is busy, you can place your
telephone in a queue to await the idle line.
·To queue for a line group,
1. PressINTERCOM.
2. Dial the line group access code(9,81,82,83).
3. Hear busy tone.
4. DialS8and hang up.
5. When line group is free, your telephone sounds several short ring
bursts. When you hear this, lift the handset, listen for dial tone, and
place call.
·To cancel line group queuing,
1.
PressINTERCOM,dial
#8and hang up.
·To queue for a line that appears on your telephone,
1. PressHOLD.
2. Press line button of busy line.
3. Hear short tone.
4. When the line is free, your telephone sounds five short ring bursts
telling you that you can use your line. Lift handset to answer. If
you no longer need the line, ignore the ring burst.
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							4.6 Displaying Call Cost /Timer
If the installer programs your LCD speakerphone to display call
costing, you can press theCOSTbutton on display to show the cost of
the current call. If your system has not been configured with call
costing, the button will show up asTIMERand will display the
running time of the current call.
·To display the cost of current call (if your system is set for call
costing),
1. After making call, pressCOSTbutton (display will show cost of
current call).
·To display the running time of current call (if your system does
not have call costing),
1. After making call, pressTIMERbutton (display will show running
time of current call.
NOTE: When telephone is idle, pressing theHOLDbutton will display
call Time for the last call, and pressing theHOLDtwice will
display call cost for the last call.
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							4.7 Making Intercom Calls
You can dial an intercom call manually from the keypad or
automatically using a direct station select (DSS) button that you have
previously programmed. There are two methods for making an
intercom call: one causes your voice to sound out at the called
telephone and the other causes the called telephone to ring. Your system
programmer can set the system to deliver either tone-first or voice-first
calling, although all systems have tone-first as the default condition.
Keep in mind that whatever the system setting is, a called party can set
a voice announce block condition at his or her telephone to prevent all
voice announce calls.
(The following instructions assume a tone-first default setting. Any user
can change a call to voice signaling for that call simply by pressing the
INTERCOM button again after dialing the extension number or by
pressing the DSS button again.)
·To manually cause the other telephone to ring (tone calling),
1. PressINTERCOM.
2. Dial extension number (called telephone will ring).
·To tone call automatically,
1. Press DSS button (called telephone will ring).
(The following instructions assume a voice-first default setting. Any
user can change a call to a tone signaling for that call simply by
pressing theINTERCOMbutton again after dialing the extension
number or by pressing the DSS button again.)
·To voice call manually,
1. PressINTERCOM.
2. Dial extension number.
3. Speak your announcement.
·To voice call automatically,
1. Press DSS button.
2. Speak your announcement.
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							4.8 Camping At Another Telephone
And Waiting For An Automatic Callback
If the telephone you have called on the intercom line is busy or rings
with no answer, you can have the system ring your telephone when the
called station becomes idle (if it was busy) or when there is any activity
initiated at that telephone (if it rang with no answer before).
·To camp on at a busy or no answer station,
1. Make intercom call.
2. PressCAMP.
3. Your telephone immediately hangs up. When the telephone you
called becomes idle, your telephone will ring with five short ring
bursts. When you hear the ring bursts, pressINTERCOM.The
other telephone will start ringing.
If you do not pressINTERCOMwithin the time limit, the
callback is canceled at that time; however, you can cancel
automatic callback at any time before your telephone sounds the
ring bursts.
·To cancel automatic ringback,
1. Press INTERCOMand dial#6.
NOTE: If you make a call in the voice-announce mode and receive no
answer at the called station, press INTERCOM before pressing
camp button in order to camp on at that station.
·To camp on at a station with a Do Not Disturb condition set,
1. Make intercom call.
2. PressCAMP. A callback will occur when called station is no
longer set in the Do Not Disturb mode.
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							4.9 Camping At Another Telephone
And Waiting For An Answer (Call Waiting)
If the telephone you have called is busy, you can send a call waiting
tone to a busy telephone and wait on the line for an answer.
·To camp on when you hear a busy signal,
1. PressNEXT,thenpressCWAIT.
2. Remain on line awaiting a reply.
3. The called party will hear a short tone burst. They can either place
their current call on hold or hang it up and then answer your call.
4.10 Overriding A Call
If the telephone you have called is busy, you can break into the
conversation at that telephone if the installer-programmer has enabled
the executive override feature at your telephone.
You can also override a Do Not Disturb condition at another telephone
if the installer-programmer has enabled the DND override feature at
your telephone.
·To perform an executive override,
1. Make call and hear a busy signal.
2. PressNEXT,thenpressOV ER(several short tone bursts will be
heard by all parties).
3. Join in-progress call.
·To override a Do Not Disturb condition at another station,
1. PressOVERto disable theDo Not Disturbcondition at the called
station.
2. Speak your announcement (if in voice-first mode) or hear
ring-back tone (if in tone-first mode).
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							4.11 Making A Subdued Off-Hook
Voice Announcement (SOHVA)
You can make a voice announcement to another station that is off-hook
and busy on a call (if the system is arranged to provide this feature).
Your telephone provides aSOHVAbutton for your use. The system
allows you to decide whether to deliver a SOHVA message or hang up
when you hear an intercom busy tone.
·Make a SOHVA announcement using theSOHVAbutton
as follows:
1. Make intercom call and hear busy tone.
2. Decide whether to interrupt or not.
3. If you decide not to interrupt the called party, hang up.
—OR—
·To interrupt, pressSOHVAbutton and hear several quick tone
bursts,
1. Make announcement (busy tone means that the called telephone is
in speakerphone mode and you cannot make announcement, that
your SOHVA has been denied through system programming, or
that the called party has voice announce block enabled).
2. Wait on line for reply (called telephone may send non-verbal reply
to your display and then disconnect from your telephone).
NOTE: The caller cannot control how the announcement is received.
This depends upon the equipment used and class-of-service
programming.
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