Comdial Dsu II LCD Speakerphone System Reference Manual

							Station Names
Record telephone names here. Copy this sheet for more record space.
Ext Name Ext Name Ext Name
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–11 
						

							2.5 Setting The Music On Hold Feature
Music that is provided to outside lines while those lines are on hold can
be enabled and disabled through the attendant’s station:
·To set the music on hold feature,
1. PressINTERCOM.
2. DialS#04.
3. PressL1(top, left-hand programmable button) to alternate the
feature on and off.
—OR—
—dial1to enable,
—dial2to disable,
NOTE: Associated light will turn on when music on hold is provided
and turn off when the feature is disabled,
4. PressSPEAKERto end.
Programming The Attendant Features GCA70–245
2–12 LCD Speakerphone Reference Manual 
						

							2.6 Setting The Night Transfer Of Ringing Mode
The day (or normal) ringing assignments of incoming lines can be
transferred to a particular station or stations for off-hour or special
purpose answering (such line/station ringing assignments are made
through class of service programming). Additionally, stations can be
arranged through class of service programming to answer any ringing
outside line. The ability to answer a line from any station is also
enabled through the night transfer of ringing mode.
·To set the night transfer mode from the attendant’s station,
1. PressINTERCOM.
2. DialS#03.
3. PressL1(top, left-hand programmable button) to alternate the
feature between on and off.
—OR—
—dial1to enable,
—dial2to disable,
NOTE: Associated light will turn on when night transfer is active and
will turn off when the feature is disabled.
4. PressSPEAKERto end.
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–13 
						

							2.7 Setting A Night Transfer Button
Because Night Transfer is a commonly used feature, you may wish to
program a button to serve as the Night Transfer button.
·To program a Night-Transfer Button,
1. PressINTERCOM.
2. DialSS1.
3. Press one of the programmable buttons.
4. PressINTERCOM.
5. DialS#03.
6. PressSPEAKERto end.
To set the Night Transfer Of Ringing mode, simply press the Night-
Transfer button you have programmed. To return ringing to the
attendant’s station, press the Night-Transfer button again.
NOTE: When the system is in night transfer mode, the intercom light
at station 10 and station 12 will flutter with repetitive off
periods.
2.8 Setting The System Clock
You can program the system clock to maintain current date and time
information. The time and date appear on the LCD speakerphone for
display.
·To set the system clock from the attendant’s station,
1. PressINTERCOM.
2. DialS#01.
3. Dial two digits (00-99) for year.
4. Dial two digits (01-12) for month.
5. Dial two digits (01-31)forday.
6. Dial two digits (00-23) for hour.
7. Dial two digits (00-59) for minutes.
8. PressSPEAKERto end.
Programming The Attendant Features GCA70–245
2–14 LCD Speakerphone Reference Manual 
						

							2.9 Station Message Detail
Accounting (SMDA) Printout
If your system is connected to a printer, you can command the system
to print several different types of reports and to delete all stored SMDA
records.
·To print an SMDA report,
1. PressINTERCOM.
2. DialS#07.
3. Choose report to be printed:
—dial1#for station report
—dial1, port number, # for single station report
—dial2#for line report
—dial3#for SMDA department report
—dial4#for account code report
—dial5#for automatic reports
—dial6#to print all records
—dial7#to delete SMDA records
—dial0#for Departmental Call Distribution (DCD) report
—dial8to obtain the number of free records remaining in the
system (appears in LCD display)
—dial9to abort printing
4. PressSPEAKERto end.
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–15 
						

							2.10 Storing The System Speed Dial Numbers And Names
You can store up to 99 system speed dial numbers at your attendant
telephone that every system user can access from his or her telephone.
Typically, these are numbers that are frequently called by many
different users and emergency numbers that you want readily available
to everyone. Distribute a list of these stored numbers to the system
users for their reference.
·To program system speed dial numbers from the attendant’s
station,
1. PressINTERCOM.
2. DialS#02.
3. Dial01–99to choose storage location.
4. Dial#to clear current entry.
5. Choose line that is to be used:
—Dial90for no line assignment (system will choose last line used
at calling station or prime line if one is assigned to calling station),
—OR—
—dial01–16for lines 1–16,
—OR—
—pressHOLDthen dial17–24for lines 17–24,
—OR—
—dial91–94for line groups 1–4,
—OR—
—pressINTERCOMfor intercom line.
6. Dial the number to be stored (32 digits maximum),
pressHOLDto store pause (if required), and
pressTA Pto store flash (if required).
Programming The Attendant Features GCA70–245
2–16 LCD Speakerphone Reference Manual 
						

							7. PressTRANSFER/CONFERENCEto program a name. Enter
digits from the Letter Code Table on page 2-9 to spell name (up
to 16 characters allowed),
—OR—
—PressTRANSFER/CONFERENCEtoleavenameblank.
8. PressTRANSFER/CONFERENCEto save the number and
name.
9. Repeat above steps (beginning with choice of storage location) to
store all speed dial numbers.
10. PressSPEAKERto end.
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–17 
						

							System Speed Dial Numbers
(Record system speed dial here. Copy this sheet if you need more
record space.)
Loc Number Name Loc Number Name
Programming The Attendant Features GCA70–245
2–18 LCD Speakerphone Reference Manual 
						

							System Speed Dial Numbers
(Record system speed dial here. Copy this sheet if you need more
record space.)
Loc Number Name Loc Number Name
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–19 
						

							2.11 System Alarm Reporting
Occasionally, the DSU system will fail to communicate with a
particular station; it could be that the station has been disconnected
from its station port or that the system printer is off line. When the
system experiences these disruptions, an alarm signal will display at
the attendant’s station or any LCD speakerphone when enabled by class
of service programming. In order to review the system alarms, the
attendant can command the system to present alarm codes on the
station display.
When this feature is provided, a flashingSappears on the first line of
your telephone’s LCD to indicate that new alarms are present. It is a
good idea to write down which alarms are displayed so that you may
report the nature of the alarms to your system installer.
·To display alarm codes,
1. Press and holdSfor 5 seconds. The following status reports will
be displayed:
—Station disconnected from station port for more than five minutes.
Month, day, station port number, and station extension number are
shown.
Display shows:“Mo/Da Pxx xxxx A”
—Communications difficulty between a station and the common
equipment. The number of parity errors, up to 256, and the
affected station port are shown.
Display shows:“xxxPARITYPxx”
—Data printer off-line.
Display shows:“PRINTER OFF LINE”
You may press0to cancel the alarm report displays.
After the information has been shown on the display, theSdisappears
until another alarm occurs.
Programming The Attendant Features GCA70–245
2–20 LCD Speakerphone Reference Manual