Cisco D9854i Manual

 
 
 Viewing Support Information 
 
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Note: For application downloads, once the download is complete, the D9854 receiver 
will reboot automatically. For FPGA downloads, you must click Reboot Receiver to 
manually reboot the D9854 receiver and complete the download. This is to facilitate 
the typical case in which the user intends to flash the FPGA file (no auto reboot) 
followed by an APP download (auto reboot). 
  

 
 
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Overview 
This chapter gives information to assist you in upgrading firmware to 
the D9854 Advanced Program Receiver. It also describes how the 
status of the D9854 receiver is communicated via front panel LEDs.   
 
 
6 Chapter 6 
Service and Maintenance 
In This Chapter 
 Front Panel LEDs ................................................................................ 230 
 D9854 Receiver Alarm Messages ...................................................... 231  

 
Chapter 6    Service and Maintenance  
 
 
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Front Panel LEDs 
To help signal the status of operation or the presence of an alarm, the D9854 receiver 
makes use of front panel LEDs. The photograph below shows the location of the 
LEDs on the front panel of the D9854 receiver. 
 
The functions of the LEDs are described in the table below. 
LED Signal State/Color Explanation 
ALARM 
 
Red Solid for five seconds indicates a Warning. 
Red Flashing indicates an Alarm. 
SIGNAL 
 
Green...

 
 
 D9854 Receiver Alarm Messages 
 
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D9854 Receiver Alarm Messages 
The status of the D9854 receiver and its immediate surroundings is reported to the 
front panel in the form of messages and alarms. You can enable or disable messages 
in the Alarm/Warning settings. 
The following table shows an alphabetical list of the available messages and their 
default alarm status. The Set Messages and Clear Messages are displayed in the 
Warning History when the messages are set or...

 
Chapter 6    Service and Maintenance  
 
 
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Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Signal Status Set ASI Signal - No 
Content  
Cause: Loss of 
ASI/RF lock. Loss 
of Transport data. 
Invalid frequency 
parameters. 
External to IRD. 
Remedy: Check 
tuning parameters 
and ASI/RF 
cables. 
ASI Link 
Locked, but no 
TS content. 
Minor 
Signal Status Set RF Signal - No 
Content 
Cause: Loss of 
ASI/RF lock. Loss 
of Transport data. 
Invalid frequency...

 
 
 D9854 Receiver Alarm Messages 
 
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Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Signal Status Clear Tuning 
Parameters Valid 
 Tuning 
parameters are 
valid 
Minor 
PE n: ISE Not 
Auth 
Set Channel is not 
authorized 
Cause: The 
channel is 
unauthorized for 
the current 
program. 
Remedy: Contact 
your (uplink) 
service provider to 
determine 
whether you are 
authorized to 
receive the current 
program. 
Program 
unauthorized 
because the tier 
bits do...

 
Chapter 6    Service and Maintenance  
 
 
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Alarm Message 
Type 
Message Cause/Remedy Description Severity 
PE n: ISE Not 
Auth 
Set Channel uses an 
unknown CA 
system 
Cause: 
Conditional access 
not supported. 
Remedy: Contact 
your (uplink) 
service provider to 
determine 
whether you are 
authorized to 
receive the current 
program at this 
time. 
Non-SA 
conditional 
access system. 
Minor 
PE n: ISE Not 
Auth 
Set Channel 
authorization 
refused 
Cause: 
Conditional access...

 
 
 D9854 Receiver Alarm Messages 
 
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Alarm Message 
Type 
Message Cause/Remedy Description Severity 
PE n: ISE Not 
Auth 
Set Channel 
Unavailable - LEC 
timeout 
Cause: Uplink 
configuration 
issue. 
Remedy: Contact 
your (uplink) 
service provider to 
determine 
whether the LEC 
GDS data is being 
provided in the 
stream. 
Uplink 
configuration 
issue. 
Minor 
PE n: ISE Not 
Auth 
Clear Fault Reset   Minor 
PE n: ISE Not 
Auth 
Clear Channel is 
authorized 
  Minor 
CI Top...

 
Chapter 6    Service and Maintenance  
 
 
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Alarm Message 
Type 
Message Cause/Remedy Description Severity 
CI Bottom Slot 
Status 
Set Initialization Fail Cause: CAM is 
damaged or not 
fully inserted, 
hardware issue, 
CAM software 
crash or you dont 
have subscription 
rights for the 
smart card. 
Remedy: Re-insert 
the CAM, and/or 
check your rights 
for the smart card. 
Initialization of 
CAM in bottom 
slot failed. 
Major 
CI Bottom Slot 
Status 
Set No Descrambling Cause:...