Cisco D9854i Manual
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D9854 Receiver Alarm Messages 78-4021470-01 Rev J 247 Alarm Message Type Message Cause/Remedy Description Severity Shutdown Event Set Watchdog AAA has expired Cause: Possible software issue. Remedy: Clear alarms, reset unit, notify customer service if problem persists. Software detected an error in operation. Major System Startup Set System Startup Cause: The unit has started up and it indicates an expected or unexpected reset. Remedy: If a startup was unexpected,...
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Chapter 6 Service and Maintenance 248 78-4021470-01 Rev J Alarm Message Type Message Cause/Remedy Description Severity LMI setup Set LMI SDRAM exhaust test failed Cause: Hardware issue. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. DDR RAM on LMI bus not working. Major LMI setup Clear LMI Video SDRAM exhaust test passed DDR RAM on LMI bus OK. Major Param Storage Set DB NVS flushing ignored Cause: Hardware issue. Remedy:...
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D9854 Receiver Alarm Messages 78-4021470-01 Rev J 249 Alarm Message Type Message Cause/Remedy Description Severity Param Storage Set DB NVS flush in progress Cause: Standard operation. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. Non-volatile storage system operation in progress. Major Param Storage Set DB Populate in progress Cause: Standard operation. Remedy: Clear alarms, reset the unit, and notify customer service if...
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Chapter 6 Service and Maintenance 250 78-4021470-01 Rev J Alarm Message Type Message Cause/Remedy Description Severity Param Storage Set DB NVS flush failed Cause: Hardware issue. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. Non-volatile storage system failed during operation. Major Param Storage Clear DB flushing completed Successful NVS update. Major Param Storage Clear DB Factory Reset completed Non-volatile storage...
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D9854 Receiver Alarm Messages 78-4021470-01 Rev J 251 Alarm Message Type Message Cause/Remedy Description Severity Flash Storage Set RECORD: sector setup check error, erasing sector Cause: Hardware issue. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. NVS Corruption, and loss of sector data Major Flash Storage Clear RECORD: init done Major LNB PS Set LNBPS: No Load Cause: Possible wiring or hardware issue. Remedy: Clear...
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Chapter 6 Service and Maintenance 252 78-4021470-01 Rev J Alarm Message Type Message Cause/Remedy Description Severity LNB PS Set LNBPS: Short Circuit Cause: Possible wiring or hardware issue. Remedy: Clear alarms, reset the unit, and notify customer service if the problem persists. LNB power overload Minor LNB PS Clear LNBPS: Normal LNB power OK Minor LNB PS Clear LNBPS: Disabled Minor LNB PS Clear LNBPS: Off Minor Signal Quality Set Audio Muted due to RF noise...
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D9854 Receiver Alarm Messages 78-4021470-01 Rev J 253 Alarm Message Type Message Cause/Remedy Description Severity Transport Processing Set PTI lockup Cause: Possible software issue. Remedy: Clear alarms, reset unit, and notify customer service if problem persists. Programmable transport input module stopped processing any data packet. Minor Transport Processing Clear PTI running Minor Version Mismatch Set Version Mismatch between 5514/7109 Cause: App5514 version...
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Chapter 6 Service and Maintenance 254 78-4021470-01 Rev J Alarm Message Type Message Cause/Remedy Description Severity Temperature Alarm Set Temperature over Alarm threshold Cause: Room temperature too high, or air flow is blocked. Remedy: Check openings on front and rear panels for blockage. Lower room temperature or improve air flow to device. Temperature is above safe operating range. Major Temperature Alarm Clear Temperature normal Major Fan Set Fan RPM...
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D9854 Receiver Alarm Messages 78-4021470-01 Rev J 255 Alarm Message Type Message Cause/Remedy Description Severity ASI Out Status Set ASI Overflow. Output Muted. Reduce content. Cause: Uplink settings may have changed since setup of the unit. Variable Bit Rate/Statmuxed streams may be in use. Remedy: Increase the output rate, drop unreferenced content in DPM Options, and/or drop programs not needed for downstream devices. Contact your (uplink) service provider to...
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Chapter 6 Service and Maintenance 256 78-4021470-01 Rev J Alarm Message Type Message Cause/Remedy Description Severity MPoIP Status Clear MPEGoIP Output Restored Minor Boot Host Set KB not accessible Cause: Hardware issue Remedy: Clear alarms, reset unit, and notify customer service if the problem persists. KB is not detected by Boot code. Major Boot Host Set LCD not connected Cause: Hardware issue Remedy: Clear alarms, reset unit, and notify customer service if...
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