Home > Cisco > TV Receiver > Cisco D9854i Manual

Cisco D9854i Manual

Here you can view all the pages of manual Cisco D9854i Manual. The Cisco manuals for TV Receiver are available online for free. You can easily download all the documents as PDF.

Page 281

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 257 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Boot Host Set FPGA Invalid Cause: Hardware 
issue 
Remedy: Clear 
alarms, reset unit, 
and notify 
customer service if 
the problem 
persists. 
FPGA Image 
cannot be read 
from memory 
correctly. 
Major 
Boot Host Set APP Invalid Cause: Hardware 
issue 
Remedy: Clear 
alarms, reset unit, 
and notify 
customer service if 
the problem 
persists. 
Application SW 
cannot be read...

Page 282

 
Chapter 6    Service and Maintenance  
 
 
258 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Boot Secondary Set FPGA Invalid Cause: Hardware 
issue. 
Remedy: Clear 
alarms, reset the 
unit, and notify 
customer service if 
the problem 
persists. 
FPGA Image 
cannot be read 
from memory 
correctly. 
Major 
Boot Secondary Set APP Invalid Cause: Hardware 
issue. 
Remedy: Clear 
alarms, reset the 
unit, and notify 
customer service if 
the problem 
persists....

Page 283

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 259 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
LEC Timeout Set LEC Table 
Missing/timeout:c
hannels currently 
unavailable  
Cause: Possible 
LEC Server or 
Uplink issue. 
Remedy: If using 
RF input, contact 
the content 
provider. If using 
ASI output, ensure 
the source has not 
been changed for 
the content 
provider. Clear 
alarm and notify 
customer service if 
the problem 
persists. 
ECT Table is 
not received in 
the...

Page 284

 
Chapter 6    Service and Maintenance  
 
 
260 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
FPGA status Set FPGA Done failed 
to go high 
Cause: Hardware 
issue. 
Remedy: Clear 
alarms, reset the 
unit, notify 
customer service if 
the problem 
persists. 
FPGA setup 
failure or the 
FPGA binary 
identity does 
not match the 
FPGA registers. 
Major 
FPGA status Set SW ver outside 
upper or lower 
limit 
Cause: Hardware 
issue. 
Remedy: Clear 
alarms, reset the...

Page 285

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 261 
 
Warnings 
Warning Message 
Type 
Message Cause/Remedy Description 
ASI TS 
Overflow 
Set ASI Output 
Overflow 
Cause: Uplink settings 
may have changed since 
setting up the unit. 
Variable bit rate or 
statmuxed streams may 
be in use. 
Remedy: Increase the 
output rate, drop 
unreferenced content in 
DPM Options, and drop 
the programs that are 
not needed for 
downstream devices. 
Contact your (uplink) 
service provider to 
verify the...

Page 286

 
Chapter 6    Service and Maintenance  
 
 
262 78-4021470-01 Rev J 
Warning Message 
Type 
Message Cause/Remedy Description 
Transport Error Set Continuity Count 
Error 
Cause: Possible uplink 
or signal issue. 
Remedy: Clear 
warnings, reset the unit, 
and notify customer 
service if the problem 
persists. 
Transport packet 
continuity count 
jumped. Possible 
packet loss. 
Transport Error Set Buffer Overflow Cause: Possible uplink 
or signal issue. 
Remedy: Clear 
warnings, reset the unit, 
and...

Page 287

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 263 
 
Warning Message 
Type 
Message Cause/Remedy Description 
Transport Error Clear Transport Rate 
Error: FPGA 
Overflow 
Cleared 
 Trap expires after 30 
seconds. 
CI Status Set Different CA 
Systems in 
Top/Bottom 
Slots  
Cause: Different CA 
systems are used in the 
slots. 
Remedy: Replace the CA 
cards to use the same 
CA system.  
Different CA Systems 
in Top/Bottom slots. 
CI Status Clear  OK   
Video Format 
Mismatch 
Set Video format...

Page 288

 
Chapter 6    Service and Maintenance  
 
 
264 78-4021470-01 Rev J 
Warning Message 
Type 
Message Cause/Remedy Description 
VBI Data Set 2nd VBI PID 
attempt to write 
same line 
Cause: Uplink 
configuration issue. 
Remedy: Contact uplink 
to verify expected VBI 
settings. 
Conflicting VBI data 
on second VBI PID. 
VBI Data Clear Line Collision 
Cleared 
  
TDT timeout # Set tdt timed out Cause: Uplink is not 
sending or is sending 
intermittently.  
Remedy: Clear warning. 
If the problem persists,...

Page 289

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 265 
 
Warning Message 
Type 
Message Cause/Remedy Description 
SDT timeout # Set sdt # is lost Cause: Uplink is not 
sending or is sending 
intermittently.  
Remedy: Clear warning. 
If the problem persists, 
determine if uplink is 
sending the current SI 
information table. 
Disable the warning if 
not using the table.  
No longer receiving 
Service Description. 
SDT timeout # Clear sdt fault cleared   
PMT timeout # Set pmt # timed out Cause:...

Page 290

 
Chapter 6    Service and Maintenance  
 
 
266 78-4021470-01 Rev J 
Warning Message 
Type 
Message Cause/Remedy Description 
PAT timeout # Set pat # is lost Cause: Uplink is not 
sending or is sending 
intermittently. 
Remedy: Clear warning. 
If the problem persists, 
determine if uplink is 
sending the current SI 
information table. 
Disable the warning if 
not using the table. 
No longer receiving 
Program Association 
Table. 
PAT timeout # Clear pat fault cleared   
NIT timeout # Set nit timed out...
Start reading Cisco D9854i Manual
All Cisco manuals