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Cisco D9854i Manual

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Page 261

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 237 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
PE n CI Status Set 1 or more ES Not 
Descrambled 
Cause: Hardware 
issue, CAM 
software crash or 
you dont have 
subscription rights 
for the smart card. 
Remedy: Reinsert 
the CAM and/or 
check your rights 
for the smart card. 
At least 1 
elementary 
stream is not 
descrambled, 
but the CAM is 
still 
descrambling 
other 
elementary 
streams for this 
service. 
Major 
PE n CI...

Page 262

 
Chapter 6    Service and Maintenance  
 
 
238 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Digital 
Program 
Mapping 
Set Mode-i PMT out 
of range 
Cause: Uplink 
settings may have 
changed since 
setting up the unit. 
Please check your 
DPM settings. 
Remedy: Correct 
the DPM settings. 
Check the uplink 
to find the 
appropriate 
system settings. 
PMT PID to be 
used for Mode-
i is outside of 
valid MPEG 
PID range. 
Major 
Digital 
Program 
Mapping 
Clear...

Page 263

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 239 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set User requested 
APP change 
Cause: User 
request requires 
reboot or internal 
system error. 
Remedy: If it is an 
internal system 
error fault, clear 
alarms, reset the 
unit, notify 
customer service if 
the problem 
persists. 
Runnable 
application 
change requires 
reboot. 
Major 
Shutdown 
Event 
Set User requested 
factory reset 
Cause: User 
request...

Page 264

 
Chapter 6    Service and Maintenance  
 
 
240 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set User requested 
service restore 
Cause: User 
request requires 
reboot or internal 
system error. 
Remedy: If it is an 
internal system 
error fault, clear 
alarms, reset the 
unit, notify 
customer service if 
the problem 
persists. 
Restore 
operation 
required restart 
Major 
Shutdown 
Event 
Set PRODUCTION - 
Protect Flash 
Cause: User 
request...

Page 265

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 241 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set osal_SetDataForAl
lTasks 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application 
initialization 
error. 
Major 
Shutdown 
Event 
Set aw_LoadFaultList Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application...

Page 266

 
Chapter 6    Service and Maintenance  
 
 
242 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set dprm startup Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application 
initialization 
error. 
Major 
Shutdown 
Event 
Set dprm clear startup Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application...

Page 267

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 243 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set Memory allocation 
error on DB table 
construction 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application 
initialization 
error. 
Major 
Shutdown 
Event 
Set DB_Table_Cl::add
Table() failed 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer...

Page 268

 
Chapter 6    Service and Maintenance  
 
 
244 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set Memory Error: 
AAA, Phase X 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application 
initialization 
error. 
Major 
Shutdown 
Event 
Set Time Control 
object creation 
failed 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if...

Page 269

 
 
 D9854 Receiver Alarm Messages 
 
78-4021470-01 Rev J 245 
 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set http_init4: 
FAILED to 
allocate scratch 
buffer 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application 
initialization 
error. 
Major 
Shutdown 
Event 
Set HTTP - 
http_init4() 
FAILED to 
allocate memory 
from AVMEM 
Partition 
Cause: Possible 
software issue. 
Remedy: Clear...

Page 270

 
Chapter 6    Service and Maintenance  
 
 
246 78-4021470-01 Rev J 
Alarm Message 
Type 
Message Cause/Remedy Description Severity 
Shutdown 
Event 
Set VBI DB allocation 
failed 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem 
persists. 
Application 
initialization 
error. 
Major 
Shutdown 
Event 
Set VBI Status DB 
creation failed 
Cause: Possible 
software issue. 
Remedy: Clear 
alarms, reset unit, 
notify customer 
service if problem...
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