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Cisco 7942 User Guide

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Page 71

Then...If you...
EntertheMLPPaccessnumber(providedbyyoursystem
administrator)followedbythephonenumber.
Wanttomakeapriority(precedence)call
Youarereceivingapriority(precedence)call.AnMLPPiconon
yourphonescreenindicatestheprioritylevelofthecall.
Hearaspecialring(fasterthanusual)or
specialcallwaitingtone
LookforanMLPPicononyourphonescreen:
Prioritycall
Mediumpriority(immediate)call
Highpriority(flash)call
Highestpriority(flashoverride)orExecutiveOverridecall...

Page 72

Tips
•EMautomaticallylogsyououtafteracertainamountoftime.Yoursystemadministratorestablishes
thistimelimit.
•ChangesthatyoumaketoyourEMprofilefromyourCiscoUnifiedCommunicationsManagerUser
OptionswebpagestakeeffectimmediatelyifyouareloggedintoEMonthephone;otherwise,changes
takeeffectthenexttimeyoulogin.
•ChangesthatyoumaketothephonefromyourUserOptionswebpagestakeeffectimmediatelyifyou
areloggedoutofEM;otherwise,changestakeeffectafteryoulogout....

Page 73

Change Your PIN Using Change Credentials Service
Procedure
Step 1Choose>ChangeCredentials.
Step 2EnteryourUserIDintheUserIDfield.
Step 3EnteryourPINintheCurrentPINfield.
Step 4EnteryournewPINintheNewPINfield.
Step 5EnteryournewPINagainintheConfirmPINfield.
Step 6PressChange.YouseethePINChangeSuccessfulmessage.
Step 7PressExit.
Change Your PIN Using ChangePIN Softkey
Procedure
Step 1Choose>EMService.
Step 2PressChangePIN.
Step 3EnteryourPINintheCurrentPINfield.
Step 4EnteryournewPINintheNewPINfield.
Step...

Page 74

Then...If you want to...
Usethevariousfeaturesofyourmobilephone(forexample,*74).Contact
yoursystemadministratorforalistofaccesscodes.
Transferyourincoming
mobileactivecalltoa
deskphone
Mobile Connect and Mobile Voice Access
WithMobileConnectandMobileVoiceAccessinstalled,youcanuseyourmobilephonetohandlecalls
associatedwithyourdesktopphonenumber.
WhenyouenableMobileConnect,yourdesktopandremotedestinationsreceivecallssimultaneously....

Page 75

•Ifyouincorrectlyenteranyrequestedinformation(suchasmobilephonenumberorPIN)threetimes
inarow,theMobileVoiceAccesscalldisconnects,andyouarelockedoutforaperiodoftime.See
yoursystemadministratorifyouneedassistance.
Related Topics
In-ProgressCallMovement,onpage31
Put Call Picked Up on Mobile Phone on Hold
Procedure
Step 1PressEnterpriseHold(namemayvary).
Theotherpartyisplacedonhold.
Step 2Onyourmobilephone,pressResume(namemayvary).
Connect to Mobile Voice Access
Procedure
Step...

Page 76

Turn Off Mobile Connect from Mobile Phone
Procedure
Step 1DialyourassignedMobileVoiceaccessnumber.
Step 2Enteryourmobilephonenumber(ifrequested)andPIN.
Step 3Press3todisableMobileConnect.
Step 4ChoosewhethertoturnMobileConnectoffforallconfiguredphonesorjustone:
•Allphones:Enter2.
•Onephone:Enter1andenterthenumberyouwanttoremoveasaremotedestination,followedby
pound(#).
Turn On or Off Mobile Connect Access to All Remote Destinations from Desk Phone
Procedure
Step...

Page 77

CHAPTER 4
Handset, Headset, and Speakerphone
•Headset,Handset,andSpeakerOverview,page61
•Handset,page61
•Headset,page62
•Speakerphone,page63
•AutoAnswerwithHeadsetorSpeakerphone,page64
Headset, Handset, and Speaker Overview
Youcanuseyourphonewiththeseaudiodevices:ahandset,headset,orspeakerphone.
Thephoneisoff-hookwhenthehandsetisliftedoranotheraudiodeviceisinuse.
Thephoneison-hookwhenthehandsetisinitscradleandotheraudiodevicesarenotinuse.
Handset
Thefollowingtabledescribeshowtousethehandset.
Then...If...

Page 78

Headset
Yourphonesupportsfour-orsix-wireheadsetjacksforwiredheadsets.CiscoUnifiedIPPhones7962Gand
7942Galsosupportwirelessheadsets.Forinformationaboutpurchasingheadsets,seeWiredandWireless
Headsets,onpage16.
Youcanuseaheadsetwithallofthecontrolsonyourphone,includingand.
However,ifyouuseawirelessheadset,refertothewirelessheadsetdocumentationforinstructions.
Then...If you want to...
Press.Toggleheadsetmodeonandoff
Liftthehandset.Switchtoahandset
Pressduringacallorafterinvokingadialtone....

Page 79

•High
•Higher
•Highest
TheOffandLowestlevelsareapplicableonlytoCiscoUnifiedIPPhones7942and
7962.
Note
Step 5UsethePreferencesmenuandnavigatetoHeadsetSendGain.
Step 6SelectHeadsetSendGain.
Step 7Selectoneofthefollowinglevels:
•Lowest
•Lower
•Default
•High
Step 8PressSaveorpressCancel.
Wireless Headset
CiscoUnifiedIPPhones7962Gand7942Gsupportwirelessheadsets.Refertothewirelessheadset
documentationforinformationaboutusingthewirelessheadset’sremotefeatures.Also,checkwithyour...

Page 80

Then...If you want to...
Press.Togglespeakerphonemodeonoroff
Liftthehandset.Switchtoahandset
Pressduringacallorafterinvokingadialtone.
PressSavetopreservethevolumelevelforfuturecalls.
Adjustthevolumelevelforacall
AutoAnswer with Headset or Speakerphone
WhenAutoAnswerisenabled,yourphoneanswersincomingcallsautomaticallyafterafewrings.Your
systemadministratorconfiguresAutoAnswertouseeitherthespeakerphoneoraheadset.Youmayuse
AutoAnswerifyoureceiveahighvolumeofincomingcalls....
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