Canon Pixma Mp530 User Guide

Chapter 9 119Troubleshooting
Cannot See the Display on the LCD
Ink Does Not Come Out/Printing is Blurred/Colors are 
Wrong/White Streaks/Straig ht Lines are Misaligned/
Cannot Print to End of Job
CauseAction
Cannot see the display on the LCD. The machine is not powered on. 
The machine will power ON and the LCD will display a message when you 
connect the power cord and press [ON/OFF].
CauseAction
Ink tank is empty. If the ink lamp is flashing, ink is empty. Replace the ink tank, and close the Scanning...

120Chapter 9Troubleshooting
Incorrect media type When printing directly from a digital camera, on the operation panel, 
confirm that the  selected matches the paper loaded.
When printing from a computer, check the following.
On the [Main] tab of the printer driver, ensure that the [Media Type] 
selected matches the paper loaded.
In the [Print] dialog box of the printer driver, select [Quality & Media] from 
the pop-up menu, and then ensure that the [Media Type] selected matches 
the paper loaded.
Print...

Chapter 9 121Troubleshooting
Unnecessary print jobs are queued./
Computer problemsRestart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use Canon IJ Status Monitor 
in Windows or Printer Setup Utility (or Print Center) in Macintosh for the 
deletion.
1. Open the printer properties dialog box.
2. Click the [Maintenance] tab and then [View Printer Status].
3. Click [Display Print Queue].
4. Select [Cancel All Documents] in the [Printer] menu.
NoteIn Windows Me or...

122Chapter 9Troubleshooting
„When Copying
Back of Paper is Smudged/Paper Does Not Feed 
Properly/Printed Su rface is Scratched
The size of the print data is too large. Check the size of the print data. For Windows XP and Windows 2000, if the 
size of the data is too large, part of it may be lost. When the spool format is 
EMF, follow the procedure below.
1. Open the printer properties dialog box.
2. On the [Page Setup] tab, click [Print Options].
3. Select the [Reduce spool data size] check box, and...

Chapter 9 123Troubleshooting
CauseAction
Inside of the machine is dirty. If the inside of the machine is dirty, printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Press [ON/OFF] to turn on the machine, then remove any paper from the 
Auto Sheet Feeder.
See “Turning on the Machine” on page 18 .
2. Press the Open Button to open the Paper Output Tray, and open up and 
set the extension by pressing down the hollow on the front side.
3. Place the only one...

124Chapter 9Troubleshooting
Paper Feed Roller is dirty. Follow the steps described below to clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers consumes them, so perform this 
procedure only when necessary.
1. Press [ON/OFF] to turn on the machine, then remove any paper from the 
Auto Sheet Feeder and Cassette.
See “Turning on the Machine” on page 18 .
2. Use [Feed Switch] to select the paper source to clean.
3. Use [ ] or [ ] to select  from the 
 and press [OK].
The Paper Feed Roller will...

Chapter 9 125Troubleshooting
Thick paper is used. If you set the machine to prevent paper abrasion, the clearance between 
the Print Head and the loaded paper is widened. 
If the printing surface is abraded even with the media type set correctly to 
match the loaded paper, set the machine to prevent paper abrasion.
When copying or printing directly, see  “If printing surface abrasion is not 
resolved even after taking the actions above:” on page 126 .
When printing from a computer, follow the procedure...

126Chapter 9Troubleshooting
„Paper Curls/Ink Blots
Inner Cover is not closed 
completely. Close the Inner Cover completely. Paper does not feed properly if the 
Inner Cover is even slightly open.
The media type is not selected 
correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] 
selected matches the paper loaded. The print surface is smudged with 
some printing jobs despite being set correctly. Should this occur, on the 
[Maintenance] tab, click...

Chapter 9 127Troubleshooting
Paper Jams
The media type is not selected 
correctly on the Operation Panel.Ensure that the media type selected on the operation panel matches that 
of the paper loaded.
CauseAction
Paper jams in the Paper Output Slot/
Auto Sheet Feeder.Remove the paper according to the following procedure.
1. Slowly pull the paper out, either from the Auto Sheet Feeder or from the 
Paper Output Slot, whichever is easier.
z
If the paper tears and a piece remains inside the machine, open the...

128Chapter 9Troubleshooting
Paper jams inside the machine 
(Transport Unit).Remove the paper according to the following procedure.
1. Open the Rear Cover.
2. When you can see the jammed paper, slowly pull the paper out.
Be careful not to touch the components inside the machine.
If you cannot pull the paper out, turn the machine off and turn it back 
on. The paper will be ejected automatically.
3. Close the Rear Cover.
4. If you could not extract the paper in step 2, remove the Cassette.
5. Slowly pull...