Canon Pixma Mp530 User Guide

Chapter 8 109Routine Maintenance
4Repeat step 3 two times.
5Press the Open button to open the Paper Output Tray, and open up and set the 
extension by pressing down the hollow on the front side.
6Load three or more of A4- or Letter-sized paper in the paper source you selected in 
step 2.
7Repeat step 3 three times.
The sheet of paper is automatically fed in and then out of the machine.
If there are no signs of improvement after performing three times, contact the Canon 
Customer Care Center.
„ Cleaning...

110Chapter 8Routine Maintenance
If the printed paper is smudged, clean the inside of the machine again.
If the problem remains after performing cleaning again, the protrusions inside the 
machine may be stained. Clean them up. See  “Cleaning the ADF” on page 108.
„Cleaning the Protrusions inside the Machine
If protrusions inside the machine are stained, wi pe ink off the protrusions using a swab or the 
like.
Important
z Even if the Cassette is selected as the paper  source, paper will be fed from the...

Chapter 9
Chapter 9 111Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the 
machine.
z “If the Power Disconnects Unexpectedly” on page 113
z “An Error Message is Displayed on the LCD” on page 113
z “Fax Related Messages” on page 118
z “Cannot See the Display on the LCD” on page 119
z “Ink Does Not Come Out/Printing is Blurred/Co lors are Wrong/White Streaks/Straight Lines are 
Misaligned/Cannot Print to End of Job” on page 119
z “When...

112Chapter 9Troubleshooting
z“ScanGear MP Wont Start” on page 141
z “Computer Stops Operating During Scanning” on page 143
z “Scan Quality is Poor (Poor Image Displayed on the Monitor)” on page 143
z “Parts of Image Missing or Surrounded by Extra White Areas” on page 144
z “Trouble Scanning with Multi-Scan or Multi-Crop Function” on page 144
z “Slow Scanning Speed” on page 144
z“There is not enough memory. Message is Displayed” on page 144
z “Scanned Image not Displayed Properly” on page 145
z “Trouble...

Chapter 9 113Troubleshooting
When an error occurs in printing such as the printer is out of paper or paper jams, a troubleshooting 
message is displayed automatically. Take t he appropriate action described in the message.
The message may vary depending on the version of your Windows operating system.
If the Power Disconnects Unexpectedly
The date and time setting on your device and all doc uments stored in memory will be deleted if there 
is a power failure or if you accidentally di sconnect the power...

114Chapter 9Troubleshooting
CHECK INK
U041The ink has run out (The lamp on the ink tank flashes).
Replace the ink tank, and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press the [OK] 
with the ink tank installed. Then printing can continue under the ink out 
condition. Replace the empty ink tank immediately after the printing. The 
machine may be damaged if printing is continued under the ink out 
condition.
NoteIf multiple ink lamps are...

Chapter 9 115Troubleshooting
CLEAR DOC.  [OK]
STOP DOC CLR  [STOP]Documents remain in the ADF.
Press [OK] to eject documents and press [Stop/Reset] to stop ejecting.
To continue scanning, operate on the application. The scanning from the 
ADF may not be supported depending on your application software. For 
details, contact the applications manufacturer.
COOLING HEAD… During printing, the Print Head may have become too hot. Allow the machine to cool down. The machine will resume printing when it 
has...

116Chapter 9Troubleshooting
INCOMPATIBLE CAMERA
DISCONNECT CAMERA CABLEDisconnect the camera cable, and reconnect it.
Depending on the model or brand of your device, you may have to select a 
print mode compliant with PictBridge before connecting the camera.
You may also have to turn on the camera or select Play mode manually 
after connecting the camera to the machine. Perform necessary 
operations according to the instruction manual supplied with your 
camera.
If the error is still unresolved, there...

Chapter 9 117Troubleshooting
Note
Adjusting the Print Head Manually
If the Automatic Print Head Alignment does not work or if you wish to adjust the print heads 
manually, follow the procedure below.
1. Press [ON/OFF] to turn on the machine,  and then load two sheets of A4/Letter-sized 
plain paper in the Auto Sheet Feeder or Cassette.
2. Ensure that the proper paper source is selected.
3. Press [Menu] repeatedly to display the Maintenance screen.
4. Use [ ] or [ ] to select , then press [OK]. The Print...

118Chapter 9Troubleshooting
„Fax Related Messages
MessageAction
BUSY/NO SIGNAL The telephone number you dialed is busy.
Try dialing again after waiting for a moment. See  “Redialing a Busy 
Number” on page 76 .
The fax number dialed was incorrect.
Check the fax number and dial again.
The recipient’s fax machine is not working.
Contact the recipient and have them check their fax machine.
The recipient is not using a G3 machine.
Contact the recipient and ask them to send or receive the document using 
a...