Canon Fax L390 User Guide

							xAppendix C Country-Specific Features
United Kingdom  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Connecting External Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Ringer Equivalence Number (R.E.N.)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Germany  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Applicable Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Connecting the Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Connecting a Telephone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Connecting an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3
Customer Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
GlossaryIndex
 
						

							CHAPTERWelcome
1-1
1
Introducing FAX-L380S/L390
This chapter introduces you to the main features of the machine. It also explains how to get the most out of the 
documentation that comes with the machine, and gives important safety instructions.
Welcome
Thank you for purchasing the new Canon FAX-L380S/L390 models. We are sure that your machine will 
meet your printing and copying needs easily and conveniently, as well as your fax and phone 
requirements.
FAX-L380S
FAX-L390
 
						

							The Main Features of the Machine
1-2
Introducing FAX-L380S/L3901
The Main Features of the Machine
The machine is a multifunction system for your home or small office, and combines a plain paper fax 
machine, a printer, a copier, and a telephone* into a single, convenient desktop machine.
The machine’s multitasking ability enables you to perform multiple operations simultaneously. For 
example, you can print a document or make copies at the same time you are sending a fax.
The compact size of the machine makes it ideal for desktop use, and allows you to use it in places 
where other machines may not fit.
Plain Paper Fax Features
■UHQ™ Image Processing System
The machine uses Canon’s Ultra High Quality Image Processing System to provide enhanced definition in faxed 
photos.
■Error Correction Mode (ECM)
The machine’s Error Correction Mode (ECM) reduces transmission errors while communicating with another 
ECM-capable machine.
■Automatic switching between fax and voice calls*
The machine can automatically distinguish between fax and voice calls, so that you can receive both through a 
single phone line.
■Answering machine connection
You can connect an answering machine to receive telephone messages while you are away.
■Transmission speed
The machine uses G3 data encoding methods that increase transmission speed to approx. 3 seconds** per page.
■Memory sending/receiving
The machine can store up to 510** fax pages of A4-size in its memory, and can receive faxes while printing.
■Reduced-size printing
The machine automatically scales received faxes to fit the size of the paper loaded in the machine.
■Automatic dialing and broadcasting
For easier faxing, the machine provides One-Touch Speed Dialing, Coded Speed Dialing, and Group Dialing 
methods for automatic dialing. It also allows you to broadcast or send a fax at a preset time to as many as 141 
locations (210 locations for the FAX-L390 model).
* With optional handset or other telephone connected. This feature is available for certain countries only.
** Based on Canon FAX Standard Chart No.1, standard mode.
 
						

							The Main Features of the Machine
1-3
Introducing FAX-L380S/L3901
Printer Features
■Excellent print quality
The machine offers 1,200 dpi enhanced 
× 600 dpi laser beam printing, providing you with high resolution text and 
graphics.
■Simple maintenance
The Cartridge T Starter and the regular Cartridge T for the machine contain both the toner and drum, making 
installation and replacement simple.
■Economy toner-saving printing
The machine includes an economy printing mode which allows you to reduce toner consumption by approx. 30%.
Copier Features
■Up to 99 copies
The machine can make up to 99 copies of a document at a time, at a rate of up to 18 copies per minute.
■Resolution
The machine scans documents at 300 
× 300 dpi. Printing resolution is 1,200 dpi enhanced 
× 600 dpi.
■Copy enlargement/reduction
The machine can reduce or enlarge copies in the range between 50% and 200% of their original size.
■Collate copy
The machine can sort copies in page order. It is convenient when you make multiple copies of a multiple page 
document.
Telephone Features
*
■Automatic dialing
The machine’s three automatic dialing methods (One-Touch Speed Dialing, Coded Speed Dialing, and Group 
Dialing) can be used to store phone and fax numbers for easy and efficient calling.
■Connection for the optional handset, an answering machine, or a telephone 
Connecting the optional handset or a telephone to the machine allows you to use it to make and receive normal 
telephone calls. In addition, connecting an answering machine allows you to receive faxes and phone messages 
while you are away from your desk.
* This feature is available for certain countries only.
 
						

							Using the Machine With the Printer Driver
1-4
Introducing FAX-L380S/L3901
Using the Machine With the Printer Driver
The printer driver that is included with your machine allows you to use the machine’s printing function 
directly from your PC.•Use the machine as the default printer for Windows applications
For more information on using the printer driver with your machine, refer to the Software Guide also 
stored on the CD-ROM.
System Requirements
The printer driver for Windows 98/Me/2000/XP can be used in the following system environments.■Operating System
Windows 98, Windows Me, Windows 2000, or Windows XP (x86 architecture).
■Computer
Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP runs properly.
■Hardware Environment
Using the CARPS software requires following computer environment:•IBM or IBM-compatible PC•CD-ROM drive or network environment with the access to the CD-ROM•PC equipped with a USB port and the USB class driver installed
* Logon as a user account with Administrators’ rights is recommended.
**64 MB or greater is recommended.
***128 MB or greater is recommended.
****200 MB or greater is recommended.OS
CPU
RAM
Available free disk space
Windows 98 Intel Pentium
® 90 MHz or greater  32 MB or greater** 115 MB or greater****
Windows Me Intel Pentium® 150 MHz or greater 32 MB or greater** 115 MB or greater****
Windows 2000*
ProfessionalIntel Pentium® 133 MHz or greater, 
or compatible micro processors (up 
to 2 processors are supported)64 MB or greater*** 500 MB or greater
Windows XP*Pe n t i u m
®  Fa mil y  
300 MHz or greater64 MB or greater*** 500 MB or greater
 
						

							Using Your Documentation
1-5
Introducing FAX-L380S/L3901
Using Your Documentation
Your machine includes the following documentation to help you learn how to use your machine:•Star ter Guide
This Guide provides basic information on how to set up and use the machine.•User’s Guide (this Guide)
This Guide provides detailed information on how to use and troubleshoot your machine.•Software Guide
This Guide (stored in the CD-ROM) describes how to use the machine to print from your PC.
Type Conventions Used in This Guide
This Guide follows the conventions below to emphasize certain information that will help you use your 
machine correctly and safely:
CAUTIONCautions tell you how to avoid actions that could injure you or damage your machine.NOTENotes provide advice for using your machine more effectively, describe operating restrictions, and tell how to avoid 
minor operating difficulties.
In addition, this Guide uses brackets to show button and switch names on the machine, such as [Start], 
and [OK]. Text that appears in the machine’s display is shown in capital letters, such as: .
Also, Appendix C describes the country specific features.
Illustrations Used in This Guide
Unless otherwise mentioned, illustrations used in this guide are those taken when no optional 
equipment is attached to FAX-L380S.
When there is any difference between FAX-L380S and FAX-L390, it is clearly indicated in the text, e.g., 
“Only for the FAX-L380S model.”
 
						

							Safety Instructions
1-6
Introducing FAX-L380S/L3901
Safety Instructions
Read these safety instructions thoroughly before using your machine, and keep them handy in case 
you need to refer to them later.
CAUTIONExcept as specifically described in this User’s Guide, do not attempt to service the machine yourself. 
Never attempt to disassemble the machine: opening and removing its interior covers will expose you 
to dangerous voltages and other risks. For all service, contact your local authorized Canon dealer or 
the Canon help line.
•Always follow all warnings and instructions marked on the machine.•Use the machine only on a sturdy, stable, level surface. If the machine falls, it could be seriously 
damaged.•Do not use the machine near water. If you spill liquid on or into the machine, unplug it immediately 
and call your local authorized Canon dealer or the Canon help line.•The back of the machine includes slots and openings for ventilation. To keep the machine from 
overheating (which can cause it to operate abnormally and create a fire risk), take care not to block 
or cover these openings. Do not operate the machine on a bed, sofa, rug, or other similar soft 
surface, or near a radiator or other heat source. Do not place the machine in a closet or cabinet or on 
shelves unless adequate ventilation is available. See “Choosing a Location for Your Machine,” on 
p. 2-1 for guidelines on how much space the machine needs for ventilation.•Operate the machine only from the type of power source indicated on the machine’s label. If you are 
unsure of the type of power available from your wall outlets, contact your local power company.•Make sure the total amperage used by all devices plugged into the wall outlet does not exceed the 
ampere rating of the outlet’s circuit breaker.•Do not allow anything to rest on the power cord and do not place the machine where the cord will be 
walked on. Make sure the cord is not knotted or kinked.•Do not insert object of any kind into the slots or openings on the machine’s cabinet, as they could 
touch dangerous voltage points or short out parts, and result in fire or electric shock.•Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine. If something 
does fall into it, unplug the machine immediately and call your local authorized Canon dealer or the 
Canon help line.•Do not plug the power cord into an uninterruptible power supply (UPS).•Always unplug the machine before moving or cleaning it.•Whenever you unplug the machine, wait at least 5 seconds before you plug it back in.•Keep the machine away from direct sunlight, as this can damage it. If you have to place it near a 
window, install heavy curtains or blinds.•Do not expose the machine to extreme temperature fluctuations. Install the machine in a place with 
temperatures between 10° and 32.5°C.•Always unplug the machine during thunderstorms.•Before you transport the machine, remove the toner cartridge.
 
						

							Safety Instructions
1-7
Introducing FAX-L380S/L3901
•Always lift the machine as shown below. Never lift it by its paper cassette or other supports.
CAUTIONUnplug the machine and contact your local authorized Canon dealer or the Canon help line in any of 
these situations:
- If the power cord or plug is damaged or frayed.
- If liquid spills into the machine, or if it is otherwise exposed to rain or liquids.
- If you notice smoke, unusual noises or odor coming from it.
- If the machine does not operate normally when you follow the operating instructions. Adjust only 
those controls that are covered by the operating instructions in this User’s Guide, or you can 
damage the machine and require extensive repair work.
- If the machine is dropped or its cabinet damaged.
- If the machine begins performing poorly, and you cannot correct the problem by following the 
procedures in Chapter 14, “Troubleshooting.”
- This product emits low level electromagnetic waves. If you use a cardiac pacemaker and feel 
abnormalities, please move away from this product and consult your doctor.
Customer Support
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter 
a problem with the machine’s operation, try to solve it by using the information in Chapter 14.
If you cannot solve the problem or if you think your machine needs servicing, contact your local 
authorized Canon dealer or the Canon help line.
 
						

							CHAPTER
Choosing a Location for Your Machine
2-1
2
Setting Up Your Machine
This chapter tells you how to unpack, assemble, and connect your machine, install the toner cartridge, and load paper 
— everything you need to know to get your machine ready to use.
Choosing a Location for Your Machine
Before unpacking your machine, follow these guidelines to choose an appropriate location for the 
machine.
CAUTIONPlease review the information provided in “Safety Instructions,” on p. 1-6, to make sure you are 
installing your machine for safe use.
•Put the machine in a cool, dry, clean, well ventilated place:
- Make sure the area is free from dust.
- Make sure the location is not affected by extreme temperature fluctuations, and remains between 
10° and 32.5°C.
- Make sure the area’s relative humidity is always between 20% and 80%.•Keep the machine away from direct sunlight.•If possible, place the machine near an existing telephone outlet, to allow for an easy connection of 
the telephone line to the machine.•Place the machine near an electrical wall outlet that provides 200 to 240-volt AC (50 to 60 Hz) power.•Place the machine near the PC you will be connecting it to. Make sure you can reach it easily, as you 
will be using the machine as a printer, fax machine, copier, and telephone.•Do not plug the machine into the same circuit as an appliance such as an air conditioner, electric 
typewriter, television, or copier. Such devices generate electrical noise that can interfere with your 
machine’s ability to send or receive faxes.•Set the machine on a flat, stable, vibration-free surface that is strong enough to support its weight 
(about 11 kg (12.1 kg for the FAX-L390 model)).
 
						

							Unpacking Your Machine
2-2
Setting Up Your Machine2
Unpacking Your Machine
Follow the directions below to unpack your machine properly, and to make sure you have all of its 
components and documentation.
Do You Have Everything?
As you unpack the machine, save the carton and packing material in case you want to move or ship the 
machine in the future.
Carefully remove all items from the box. You should have someone help by holding the box while you 
lift the machine and its protective packaging out of the carton. 
Make sure you have the following items: 
POWER CORD
TELEPHONE LINE CORD
DOCUMENTATION
DESTINATION LABELS
CD-ROM
ONE-TOUCH SHEET
If any of the above items are damaged or missing, notify your local authorized Canon dealer 
immediately.
*Only for the FAX-L380S model
MAIN UNIT DOCUMENT OUTPUT TRAY
CARTRIDGE T STARTEROUTPUT TRAY
CASSETTE EXTENSION* EXTENSION COVER*
FAX-L380S FAX-L390