Brother MFC 9840CDW User Manual
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General information 9 1 Status LED indications1 The Status LED (light emitting diode) will flash and change colour depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LEDLED Status LED is off. Green Yellow RedLED is on. Green Yellow RedLED is blinking. LEDMachine StatusDescription Sleep Mode The power switch is off or the machine is in Sleep mode. GreenWarming Up The machine is warming up for printing. GreenReady The machine is ready to print. YellowReceiving Data The machine is either receiving data from the computer, processing data in memory, or printing data. YellowData Remaining in MemoryPrint data remains in the machine’s memory.
Chapter 1 10 Note When the power switch is off or the machine is in sleep mode, the LED is off. RedService error Follow the steps below. 1. Turn off the power switch. 2. Wait a few seconds, and then turn it back on and try to print again. If you cannot clear the error and you see the same service call indication after turning the machine back on, please call your Brother dealer. RedCover open The front cover or back cover is open. Close the cover. Toner life end Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD message. Scan lock Check that the scanner lock lever is released. Out of memory Memory is full. Others Check the LCD message. LEDMachine StatusDescription
11 2 2 Acceptable paper and other media 2 Recommended paper2 To get the best print quality, we suggest using the following paper. Print quality may vary according to the type of paper you are using. You can use the following types of media: plain paper, labels or envelopes. For best results, follow the steps below: „Use paper made for plain paper copying. „Use paper that is 75 to 90 g/m 2. „Use labels which are designed for use in laser printers. „Avoid touching the printed surface of the paper immediately after printing. „Use long grain paper with a neutral Ph value, and a moisture content of approx 5%. CAUTION DO NOT load envelopes, labels or thick paper (more than 105 g/m 2) into the paper tray or optional lower tray. It may cause paper jams. Type and size of paper2 The machine loads paper from the installed standard paper tray, multi-purpose tray, or optional lower tray. Standard paper tray2 Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trayson page 12. The standard paper tray can hold up to 250 sheets of Letter/A4, legal and folio size paper (80 g/m 2). Paper can be loaded up to the maximum paper mark on the sliding paper width guide. Multi-purpose tray (MP tray)2 The MP tray can hold up to 50 sheets of paper (80 g/m 2) or up to 3 envelopes. Paper can be loaded up to the maximum paper mark on the sliding paper width guide. Optional lower tray (LT-100CL)2 The optional lower tray can hold up to 500 sheets of Letter/A4, legal and folio size paper (80 g/m 2). Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide. Loading paper and documents2 Paper TypeItem Plain paper Xerox Premier 80 g/m 2 Xerox Business 80 g/m2 Recycled paper Xerox Recycled Supreme Labels Avery laser label L7163 Envelope Antalis River series (DL)
Chapter 2 12 The names for the paper trays in the printer driver and this Guide are as follows:2 Paper capacity of the paper trays2 1Folio size is 8 in. × 13 in. Recommended paper specifications2 The following paper specifications are suitable for this machine. Tray and optional unitName Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray Paper sizePaper typesNo. of sheets Paper Tray (Tray #1)A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio 1 Plain paper, Thin paper and Recycled paperup to 250 (80 g/m2) Multi-purpose tray (MP tray)Width: 69.9 to 215.9 mm (2.75 to 8.5 in.) Length: 116.0 to 406.4 mm (4.57 to 16.0 in.) Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Envelope and Labelsup to 50 (plain paper) (80 g/m2) up to 3 (envelopes) Paper Tray (Tray #2)A4, Letter, Legal, Executive, A5, B5, B6 and Folio 1 Plain paper, Thin paper and Recycled paperup to 500 (80 g/m2) Basis weight (g/m 2) 75-90 Thickness (µm) 80-110 Roughness (sec.) Higher than 20 Stiffness (cm 3/100) 90-150 Grain direction Long grain Volume resistivity (ohm) 10e 9-10e11 Surface resistivity (ohm-cm) 10e9-10e12 Filler CaCO3 (Neutral) Ash content (wt%) Below 23 Brightness (%) Higher than 80 Opacity (%) Higher than 85
Loading paper and documents 13 2 Handling and using special paper2 The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Some important guidelines when selecting paper are: „Your supplier should be informed that the paper or envelopes will be used in a colour laser machine. „Preprinted paper must use inks that can withstand the temperature of the machine’s fusing process (200 degrees centigrade for a period of 0.1 seconds). „If you have selected a cotton bond paper, paper having a rough surface, such as cockle or laid finished paper or paper that is wrinkled or puckered, the paper may exhibit degraded performance. Types of paper to avoid2 CAUTION Some types of paper may not perform well or may cause damage to your machine. DO NOT use paper: • that is highly textured • that is extremely smooth or shiny • that is curled or warped 1 2 mm or greater • that is coated or has a chemical finish • that is damaged, creased or folded • that exceeds the recommended weight specification in this guide • with tabs and staples • with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Chapter 2 14 Envelopes2 Most envelopes will be suitable for your machine. However, some envelopes may have print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine. Envelopes can only be fed from the MP tray. Before you put envelopes in the tray, check the following: „Envelopes should have a lengthwise sealing flap. „The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams). „Envelopes should have two layers of paper in the areas circled below. 1 Feeding direction Note • Before you print envelopes, you must ‘fan’ the stack to avoid paper jams and misfeeds. • Before you print a lot of envelopes, test one to make sure that the print results are what you want. • Envelope joints that are sealed by the manufacturer should be secure. • DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. • For correct printing, you must choose the same paper size from your software application as the paper in the tray. • We recommend that you do not print within 15 mm of the edges of the envelopes. • See Acceptable paper and other mediaon page 11. 1 1
Loading paper and documents 15 2 Types of envelopes to avoid2 CAUTION DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape • that are extremely shiny or textured • with clasps, staples, snaps or tie strings • with self-adhesive closures • that are of a baggy construction • that are not sharply creased • that are embossed (have raised writing on them) • that were previously printed by a laser machine • that are pre-printed on the inside • that cannot be arranged neatly when stacked • that are made of paper that weighs more than the paper weight specifications for the machine • with edges that are not straight or consistently square • with windows, holes, cut-outs or perforations • with glue on the surface as shown in the figure below • with double flaps as shown in the figure below • with sealing flaps that have not been folded at purchase • with sealing flaps as shown in the figure below • with each side folded as shown in the figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Chapter 2 16 Labels2 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems. All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds. Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print properly and may cause damage to your machine. Labels can be fed from the MP tray only. Types of labels to avoid2 Do not use labels that are damaged, curled, wrinkled or an unusual shape. CAUTION DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine. Unprintable area2 Unprintable area for copies2 The printable area begins at approximately 4 mm (0.16 in.) from the top and bottom and 2 mm (0.08 in.) from both sides of the paper. 14mm 22mm Note This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size. 2 2 1 1
Loading paper and documents 17 2 Unprintable area when printing from a computer2 When using the default driver the printable area is smaller than the paper size, as shown below. Portrait 14.23 mm 24.23 mm Landscape 14.23 mm 24.23 mm Note The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size. Loading paper and envelopes 2 The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray. When printing on plain paper 60 to 105 g/m 2 use the paper tray. For printing on other types of media use the MP tray (multi-purpose tray). When you put paper into the paper tray, note the following: „If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. „Before using paper that has holes in it, such as organizer sheets, you must ‘fan’ the stack to avoid paper jams and misfeeds. 2 2 1 1 2 2 1 1
Chapter 2 18 Loading plain paper in the paper tray2 aUnfold the output paper tray support flap (1). bPull the paper tray completely out of the machine. cWhile pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. dFan the stack of paper well to avoid paper feeding problems. ePut the paper into the paper tray with the top edge of the paper in first and the print side face down. Make sure that the paper is flat in the tray and below the maximum paper mark (1). fPush the paper tray firmly back into the machine. 1 1 1