Brother MFC 9840CDW User Manual

							Troubleshooting and routine maintenance
199
C
tPut the two styrofoam pieces for the 
toner cartridges on the top of the 
machine. Match the right side of the 
machine to the “RIGHT” mark on one of 
the styrofoam pieces, and the left side of 
the machine to the “LEFT” mark on the 
other styrofoam piece. Put the toner 
cartridges in the styrofoam.
 
uPut the carton tray (1) on the top. Match 
the front side of the machine to the   
marks on the carton tray. 
Place the waste toner box in the right 
side of the carton tray.
 
vPut the four joints (1) into the holes of 
the carton using steps A and B as shown 
below.
 
wClose the carton and tape it shut.
1
1
A
B
1
 
						

							200
Machine informationC
Checking the serial numberC
You can see the machine’s serial number on 
the LCD.
aPress Menu, 8, 1. 
81.Serial No.
XXXXXXXXX
bPress Stop/Exit.
Checking the page countersC
You can see the machine’s page counters for 
copies, printed pages, reports and lists, faxes 
or a summary total.
aPress Menu, 8, 2.
The LCD shows number of pages for 
Total, Fax/List and Copy.
 
82.Page Counter
aTotal :XXXXXX
Fax/List :XXXXXX
bCopy :XXXXXX
Selectabor OK
bPress a or b to choose to see number of 
pages for Print.
 
82.Page Counter
aFax/List :XXXXXX
Copy :XXXXXX
bPrint :XXXXXX
Selectabor OK
cPress a or b to choose the option for 
which you want to see the machine’s 
page counters for colour and black & 
white.
Press OK. 
82.Page Counter
Total
Color :XXXXXX
B&W :XXXXXX
dPress Stop/Exit.
Checking the remaining life of 
partsC
You can view the remaining life of these parts 
on the LCD.
aPress Menu, 8, 3. 
83.Parts Life
1.Drum
2.Belt Unit
3.PF kit MP
Selectabor OK
bPress a or b to choose 1.Drum, 
2.Belt Unit, 3.PF kit MP, 
4.PF kit 1, 5.PF kit 2
1, 
6.Fuser or 7.Laser.
PressOK.
 
83.Parts Life
1.Drum
Remaining:100%
1PF kit 2 appears only when the optional 
LT-100CL tray is installed.
cPress Stop/Exit.
Note
The life check of a part will be accurate 
only if that part’s life counter was reset 
when the new part was installed. It will not 
be accurate if that part’s life counter was 
reset during the life of the used part.
 
 
						

							201
D
D
On-screen 
programming
D
Your machine has been designed to be easy 
to use. The LCD provides on-screen 
programming using the menu keys.
We have created step by step on-screen 
instructions to help you program your 
machine. Simply follow the steps as they 
guide you through the menu selections and 
programming options.
Menu tableD
You can program your machine by using the 
Menu tableon page 203. These pages list 
the menu selections and options.
Press Menu followed by the menu numbers 
to program your machine. 
For example, to set Beeper volume to Low:
aPress Menu, 1, 4, 2.
bPress a or b to choose Low.
cPressOK.
Memory storageD
Your menu settings are stored permanently, 
and in the event of a power failure will not be 
lost. Temporary settings (for example, 
Contrast, Overseas Mode) will be lost. Your 
machine can store the date and time for 
approximately 60 hours.
Menu keysD
Menu and featuresD
 
 
Access the menu.
 Go to the next menu level.
Accept an option.
 Exit the menu by pressing 
repeatedly.
Go back to the previous menu 
level.
 Scroll through the current menu 
level.
 Go back to the previous menu 
level or forward to the next menu 
level.
 Exit the menu.
 
						

							202
How to access the menu 
modeD
aPress Menu.
bChoose an option.
„Press 1 for General Setup menu.
„Press 2 for Fax menu.
„Press 3 for Copy menu.
„Press 4 for Printer menu.
„Press 5 for USB Direct I/F menu.
„Press 6 for Print Reports menu.
„Press 7 for LAN menu.
„Press 8 for Machine Info. menu.
„Press 9 for Service menu.
1
„Press 0 for Initial Setup.
1This will appear only when the LCD shows an 
error message.
You can also scroll through each menu 
level by pressing a or b for the direction 
you want.
cPressOK.
The LCD will then show the next menu 
level.
dPress a or b to scroll to your next menu 
selection.
ePressOK.
When you have finished setting an 
option, the LCD shows Accepted.
fPress Stop/Exit to return to the top 
menu.
 
						

							Menu and features
203
D
Menu tableD
The factory settings are shown in bold with an asterisk.
Choose & OK Choose & OK to accept to exit
                       
Main Menu Submenu Menu Selections Options Descriptions Page
1.
General
Setup1.Mode Timer—0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
OffSets the time to return to 
Fax mode and the time 
the machine will change 
from individual user to 
public user when using 
Secure Function Lock.22
32
2.Paper Type 1.MP TrayThin
Plain*
Thick
Thicker
Recycled PaperSets the type of paper in 
the MP tray.22
2.Tray#1Thin
Plain*
Recycled PaperSets the type of paper in 
the paper tray.22
3.Tray#2
(This menu only 
appears if you have 
the optional tray #2)Thin
Plain*
Recycled PaperSets the type of paper in 
the optional paper tray #2.22
3.Paper Size 1.MP Tray A4*
Letter
Legal
Executive
A5
A6
B5
B6
Folio
AnySets the size of the paper 
in the MP tray.23
 
						

							204
1.General
Setup
(continued)3.Paper Size
(continued)2.Tray#1 A4*
Letter
Legal
Executive
A5
A6
B5
B6
FolioSets the size of the paper 
in the paper tray.23
3.Tray#2
(This menu only 
appears if you have 
the optional tray #2)A4*
Letter
Legal
Executive
A5
B5
B6
FolioSets the size of the paper 
in the optional paper 
tray #2.23
4.Volume 1.RingOff
Low
Med*
HighAdjusts the ring volume. 25
2.BeeperOff
Low
Med*
HighAdjusts the volume level 
of the beeper.25
3.SpeakerOff
Low
Med*
HighAdjusts the speaker 
volume.25
5.Auto Daylight—On*
OffChanges for Daylight 
Savings Time 
automatically.26
6.Ecology 1.Toner SaveOn
Off*Increases the page yield 
of the toner cartridge.26
2.Sleep Time(000-240)
005Min*Conserves power. 26 Main Menu Submenu Menu Selections Options Descriptions Page
 
						

							Menu and features
205
D
1.General
Setup
(continued)7.Tray Use 1.CopyTray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2 
appears only if you 
installed the optional 
paper tray.)Selects the tray that will 
be used for Copy mode.23
2.FaxTray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
T1>T2>MP*
(Tray#2 or T2 
appears only if you 
installed the optional 
paper tray.)Selects the tray that will 
be used for Fax mode.24
3.PrintTray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2 
appears only if you 
installed the optional 
paper tray.)Selects the tray that will 
be used for PC print.24
8.LCD Contrast—-nnnno+ 
-nnnon+ 
-nnonn+*
-nonnn+ 
-onnnn+ Adjusts the contrast of the 
LCD.27
9.Security 1.Setting Lock— Stops unauthorized users 
from changing the 
machine’s current setting.28
2.Function Lock— You can restrict selected 
machine operation for up 
25 individual users and all 
other non-authorized 
Public users.28
0.Document Scan1.Glass ScanSizeA4/Letter*
Legal/FolioAdjusts the scan area of 
the scanner glass to the 
size of the document.36
2.Duplex Scan Long edge*
Short edgeChoose the duplex 
scanning format.35 Main Menu Submenu Menu Selections Options Descriptions Page
 
						

							206
2.Fax1.Setup Receive
(In Fax mode 
only)1.Ring Delay(00-08)
02*
(Example for the 
UK)Sets the number of rings 
before the machine 
answers in Fax Only or 
Fax/Tel mode.46
2.F/T Ring Time20 Secs
30 Secs*
40 Secs
70 SecsSets the pseudo/double-
ring time in Fax/Tel mode.46
3.Fax Detect On*
OffReceives fax messages 
without pressing 
Mono Start or 
Colour Start.47
4.Remote Codes
On (
l51, #51)
Off*Allows you to answer all 
calls at an extension or 
external telephone and 
use codes to turn the 
machine on or off. You 
can personalize these 
codes.55
5.Auto ReductionOn*
OffCuts the size of incoming 
faxes.48
6.Memory ReceiveOn*
OffAutomatically stores any 
incoming faxes in its 
memory if it runs out of 
paper.49
7.Print Density -nnnno+ 
 -nnnon+ 
 -nnonn+ *
 -nonnn+ 
 -onnnn+ Makes printouts darker or 
lighter.47
8.Polling RX Standard*
Secure
TimerSets up your machine to 
poll another fax machine.71
9.Fax Rx Stamp
(B&W only)On
Off*Prints the received time 
and date on the top of the 
received faxes.48
0.DuplexOn
Off*Prints received faxes on 
both sides of the paper.48 Main Menu Submenu Menu Selections Options Descriptions Page
 
						

							Menu and features
207
D
2.Fax
(continued)2.Setup Send
(In Fax mode 
only)1.Contrast Auto*
Light
DarkChanges the lightness or 
darkness of faxes you 
send.39
2.
Fax ResolutionStandard*
Fine
S.Fine (B&W only)
Photo (B&W only)Sets the default resolution 
for outgoing faxes.40
3.Delayed Fax
(B&W only)— Sets the time of day in 24 
hour format that the 
delayed faxes will be sent.42
4.Batch TX
(B&W only)On
Off*Combines delayed faxes 
going to the same fax 
number at the same time 
of day into one 
transmission.42
5.Real Time TXNext Fax:On
Next Fax:Off
On
Off*Sends a fax without using 
the memory.41
6.Polled TX Standard*
SecureSets up your machine with 
a document to be 
retrieved by another fax 
machine.73
7.Coverpg Setup
(B&W only)Next Fax:On
Next Fax:Off
On
Off*
Print SampleAutomatically sends a 
cover page you have 
programmed.38
8.Coverpage Note
(B&W only)— Sets up your own 
comments for the fax 
cover page.38
9.Overseas ModeOn
Off*If you are having difficulty 
sending faxes overseas, 
set this to on.42
3.Set Quick-
Dial
1.One-Touch Dial— Stores up to 40 One-
Touch Dial numbers, so 
you can dial by pressing 
one key (and Mono Start 
or Colour Start).59
2.Speed-Dial— Stores up to 300 Speed-
Dial numbers, so you can 
dial by pressing only a few 
keys (and Mono Start or 
Colour Start).60
3.Setup Groups— Sets up to 20 Group 
numbers for 
Broadcasting.62 Main Menu Submenu Menu Selections Options Descriptions Page
 
						

							208
2.Fax
(continued)4.Report Setting1.XMIT ReportOn
On+Image
Off*
Off+ImageSets initial setup for 
Transmission Verification 
Report and Fax Journal.75
2.
Journal PeriodOff
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 DaysSets the interval for 
automatic printing of the 
Fax Journal.75
5.Remote Fax
Opt1.Forward/Store
(Backup Print)Off*
Fax Forward
Fax Storage
PC Fax Receive Sets the machine to 
forward fax messages, to 
store incoming faxes in 
the memory (so you can 
retrieve them while you 
are away from your 
machine), or to send faxes 
to your PC. 
If you chose Fax Forward 
or PC Fax Receive, you 
can turn on the safety 
feature Backup Print.64
2.Remote Access---lSets your own code for 
Remote Retrieval.67
3.Print Document— Prints incoming faxes 
stored in the memory.49
6.Remaining
Jobs— — You can check which jobs 
are in the memory and lets 
you cancel scheduled 
jobs.43
0.
Miscellaneous1.Compatibility High* 
Normal
Basic(for VoIP)Adjusts the equalization 
for transmission 
difficulties.
VoIP service providers 
offer fax support using 
various standards. If you 
regularly experience fax 
transmission errors, 
choose 
Basic(for VoIP).130
2.BT Call Sign
(U.K. only)Off*
SetUses with BT Call Sign. 51 Main Menu Submenu Menu Selections Options Descriptions Page