Brother MFC 9840CDW User Manual
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If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9840CDW Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: „may serve as confirmation of the purchase date of your product should you lose your receipt; and „may support an insurance claim by you in the event of product loss covered by insurance © 2007 Brother Industries, Ltd.
i Approval Information and Compilation and Publication Notice APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries. Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
ii EC Declaration of Conformity under the R & TTE Directive
iii Table of Contents Section I General 1 General information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the User’s Guides................................................................................. 3 Viewing documentation ................................................................................... 3 Control panel overview .......................................................................................... 6 Status LED indications .................................................................................... 9 2 Loading paper and documents 11 Acceptable paper and other media...................................................................... 11 Recommended paper .................................................................................... 11 Type and size of paper .................................................................................. 11 Handling and using special paper ................................................................. 13 Unprintable area .................................................................................................. 16 Unprintable area for copies ........................................................................... 16 Unprintable area when printing from a computer .......................................... 17 Loading paper and envelopes ............................................................................. 17 Loading documents ............................................................................................. 20 Using the ADF (automatic document feeder) ................................................ 20 Using the scanner glass ................................................................................ 21 3 General setup 22 Mode timer........................................................................................................... 22 Paper settings...................................................................................................... 22 Paper type ..................................................................................................... 22 Paper size...................................................................................................... 23 Tray use in copy mode .................................................................................. 23 Tray use in fax mode ..................................................................................... 24 Tray use in print mode ................................................................................... 24 Volume settings ................................................................................................... 25 Ring volume................................................................................................... 25 Beeper volume .............................................................................................. 25 Speaker volume............................................................................................. 25 Automatic daylight savings time .......................................................................... 26 Ecology features .................................................................................................. 26 Toner save..................................................................................................... 26 Sleep time...................................................................................................... 26 Turning off the scanner lamp ............................................................................... 27 LCD contrast........................................................................................................ 27
iv 4 Security features 28 Security ................................................................................................................ 28 Setting lock .................................................................................................... 28 Secure Function Lock ..........................................................................................29 Setting the password for the administrator ................................................... 30 Setting up the Public user..............................................................................30 Setting up restricted users ............................................................................. 31 Turning Secure Function Lock on/off............................................................. 31 Turning Secure Function Lock on ..................................................................31 Turning Secure Function Lock off ................................................................. 31 Switching Users ............................................................................................. 32 Section II Fax 5 Sending a fax 34 How to fax ............................................................................................................ 34 Entering fax mode ......................................................................................... 34 Sending a single-sided fax from the ADF ...................................................... 34 Sending a 2-sided fax from the ADF ............................................................. 34 Sending a fax from the scanner glass ........................................................... 35 Faxing legal size documents from the scanner glass .................................... 36 Cancelling a fax in progress .......................................................................... 36 Broadcasting (black & white only)........................................................................ 36 Cancelling a broadcast in progress ............................................................... 37 Additional sending operations .............................................................................. 37 Sending faxes using multiple settings ........................................................... 37 Electronic cover page (black & white only) .................................................... 38 Contrast ......................................................................................................... 39 Changing fax resolution ................................................................................. 40 Dual access (black & white only) ................................................................... 41 Real time transmission .................................................................................. 41 Overseas mode ............................................................................................. 42 Delayed fax (black & white only) ................................................................... 42 Delayed batch transmission (black & white only) .......................................... 42 Checking and cancelling waiting jobs ............................................................ 43 Sending a fax manually ................................................................................. 43 Out of memory message ............................................................................... 43
v 6 Receiving a fax 44 Receive modes .................................................................................................... 44 Choosing the receive mode ........................................................................... 44 Using receive modes ........................................................................................... 45 Fax Only ........................................................................................................ 45 Fax/Tel........................................................................................................... 45 Manual ........................................................................................................... 45 External TAD ................................................................................................. 45 Receive mode settings ........................................................................................ 46 Ring delay...................................................................................................... 46 F/T ring time .................................................................................................. 46 Fax Detect ..................................................................................................... 47 Setting the print density ................................................................................. 47 Additional receiving operations ............................................................................ 48 Printing a reduced incoming fax .................................................................... 48 Duplex (2-sided) printing for Fax mode ......................................................... 48 Setting the fax receive stamp (black & white only) ........................................ 48 Receiving faxes into memory (black & white only) ........................................ 49 Printing a fax from the memory ..................................................................... 49 7 Telephone and external devices 50 Telephone line services ....................................................................................... 50 Setting the telephone line type ...................................................................... 50 BT call sign (U.K. only) .................................................................................. 51 Connecting an external TAD................................................................................ 52 Connections................................................................................................... 52 Recording an outgoing message (OGM) ....................................................... 53 Multi-line connections (PBX) ......................................................................... 53 External and extension telephones...................................................................... 53 Operation from extension telephones............................................................ 53 For Fax/Tel mode only................................................................................... 54 Connecting an external or extension telephone ............................................ 54 Using a non-Brother cordless external handset ............................................ 55 Using remote codes....................................................................................... 55 8 Dialling and storing numbers 57 How to dial ........................................................................................................... 57 Manual dialling............................................................................................... 57 One-touch dialling.......................................................................................... 57 Speed-dialling ................................................................................................ 57 Search ........................................................................................................... 58 LDAP Search ................................................................................................ 58 Fax redial ....................................................................................................... 58 Storing numbers .................................................................................................. 59 Storing a pause ............................................................................................. 59 Storing one-touch dial numbers..................................................................... 59 Storing speed-dial numbers ........................................................................... 60 Changing one-touch and speed-dial numbers............................................... 61 Setting up groups for broadcasting................................................................ 62 Combining quick-dial numbers ...................................................................... 63 Tone or pulse................................................................................................. 63
vi 9 Remote fax options (black & white only) 64 Fax forwarding ..................................................................................................... 64 Fax storage .......................................................................................................... 65 PC fax receive ..................................................................................................... 65 Changing the destination PC ......................................................................... 66 Changing remote fax options ............................................................................... 66 Turning off remote fax options .......................................................................67 Remote retrieval .................................................................................................. 67 Setting a remote access code .......................................................................67 Using your remote access code .................................................................... 68 Retrieving fax messages ............................................................................... 68 Changing the fax forwarding number ............................................................ 69 Remote fax commands ........................................................................................ 70 10 Polling 71 Polling receive ..................................................................................................... 71 Secure polling ................................................................................................ 71 Delayed polling .............................................................................................. 72 Sequential polling .......................................................................................... 72 Polled transmit (black & white only) .....................................................................73 Setup for polled transmit................................................................................73 Setup for polled transmit with a secure code................................................. 74 11 Printing reports 75 Fax reports........................................................................................................... 75 Transmission verification report.....................................................................75 Fax journal ..................................................................................................... 75 Reports ................................................................................................................ 76 How to print a report ...................................................................................... 76 Section III Copy 12 Making copies 78 How to copy ......................................................................................................... 78 Entering copy mode....................................................................................... 78 Making a single copy .....................................................................................78 Making multiple copies .................................................................................. 78 Stop copying .................................................................................................. 78 Copy options (temporary settings) .......................................................................79 Changing copy quality ................................................................................... 79 Enlarging or reducing the image copied ........................................................ 79 Making N in 1 copies (page layout) ............................................................... 80 Duplex (2-sided) copying ............................................................................... 81 Sorting copies using the ADF ........................................................................ 83 Adjusting brightness, contrast and colour ...................................................... 83 Tray selection ................................................................................................ 85 Out of memory message .....................................................................................85
vii Section IV Direct printing 13 Printing photos from a digital camera 88 Before using PictBridge ....................................................................................... 88 PictBridge requirements ................................................................................ 88 Using PictBridge .................................................................................................. 88 Setting your digital camera ............................................................................ 88 Printing images .................................................................................................... 89 DPOF printing ................................................................................................ 90 Connecting a camera as a storage device .......................................................... 90 Understanding the error messages ..................................................................... 91 14 Printing data from a USB flash memory drive 92 Supported file formats.......................................................................................... 92 Creating a PRN or PostScript® 3 ™ file for direct printing ................................... 92 Printing data directly from the USB flash memory drive ...................................... 93 Understanding the error messages ..................................................................... 94 Section V Software 15 Software and network features 96 How to read HTML User’s Guides ....................................................................... 96 For Windows®............................................................................................... 96 For Macintosh®.............................................................................................. 96 Section VI Appendixes A Safety and legal 98 Choosing a location ............................................................................................. 98 Important information........................................................................................... 99 Safety precautions ......................................................................................... 99 IEC60825-1+A2:2001 Specification ............................................................ 101 Disconnect device ....................................................................................... 102 Wiring information (U.K. only)...................................................................... 102 LAN connection ........................................................................................... 102 Radio interference ....................................................................................... 102 EU Directive 2002/96/EC and EN50419...................................................... 103 EU Directive 2006/66/EC - Removing or Replacing the Battery.................. 103 Important safety instructions........................................................................ 103 Legal limitations for copying .............................................................................. 105 Trademarks........................................................................................................ 106
viii BOptions 107 Optional paper tray ............................................................................................ 107 Installing the optional paper tray .................................................................. 107 Memory board.................................................................................................... 110 Installing extra memory ............................................................................... 110 C Troubleshooting and routine maintenance 112 Troubleshooting ................................................................................................. 112 Solutions to common problems ...................................................................112 Improving the print quality ........................................................................... 119 Setting dial tone detection ........................................................................... 130 Telephone line interference ......................................................................... 130 Error and maintenance messages ..................................................................... 131 Checking if the machine has faxes in its memory ....................................... 137 Transferring faxes to another fax machine ..................................................137 Transferring faxes to your PC...................................................................... 137 Document jams............................................................................................ 138 Paper jams .................................................................................................. 139 Routine maintenance ......................................................................................... 149 Cleaning the outside of the machine ........................................................... 149 Cleaning the scanner ................................................................................... 150 Cleaning the laser scanner windows ........................................................... 151 Cleaning the corona wires ........................................................................... 155 Cleaning the drum unit ................................................................................ 159 Replacing the consumable items .......................................................................167 Replacing a toner cartridge ......................................................................... 169 Replacing the drum unit............................................................................... 174 Replacing the belt unit .................................................................................181 Replacing the waste toner box .................................................................... 186 Packing and shipping the machine .................................................................... 192 Repacking the machine ............................................................................... 193 Machine information ..........................................................................................200 Checking the serial number ......................................................................... 200 Checking the page counters ........................................................................ 200 Checking the remaining life of parts ............................................................200 D Menu and features 201 On-screen programming .................................................................................... 201 Menu table ................................................................................................... 201 Memory storage........................................................................................... 201 Menu keys ......................................................................................................... 201 How to access the menu mode ...................................................................202 Menu table ......................................................................................................... 203 Entering text....................................................................................................... 220