Brother Intellifax 4100 Fax Machine Owners Manual

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For FAX-5750e Only
How to Access the Complete Owners Manual
This Owners Manual does not contain the information for the Printer, Scanner 
and PC Fax. When you are ready to learn detailed information about these 
operations, read the complete Owners Manual that is included on the CD-ROM.
To View On-Line Documentation 
(For Windows®):
1Turn on your PC. Insert the CD-ROM into your CD-ROM drive.
2If the model name screen appears, click your model name.
The CD-ROM main menu will appear.
3Click On-Line Documentation.
4Click the documentation you want to read.
To View On-Line Documentation 
(For Macintosh®):
1Turn on your Macintosh. Insert the 
CD-ROM into your CD-ROM drive.
The following window will appear.
2Double-click the Documents icon.
3If you see English and French folders, 
double-click your language.
4Double-click the icon for the documentation you want to read.
NoteIf this window does not appear, use Windows® Explorer to run the setup.exe 
program from the root directory of the Brother CD-ROM.
HOW TO ACCESS THE COMPLETE OWNERS MANUAL   
						

							x
For FAX-5750e Only
How to Access Brother Support (For Windows® Only)
You can find all the contacts you will need, such as Web support (Brother 
Solutions Center), Customer Service and Brother Authorized Service Centers. 
• Click Brother Support on the main menu.
The following screen will appear:
To access our web site (www.brother.com), click Brother Home Page.
To view all Brother Numbers, including Customer Service numbers for the USA 
and Canada, click Support Information.
To access the USA Brother online shopping mall (www.brothermall.com) for 
additional product and services information, click Brother Mall.com.

For the latest news and product support information (http://solutions.brother.com), 
click 
Brother Solutions Center.
To return to the main page, click Back—OR—If you have finished your setup, 
click Exit.
HOW TO ACCESS BROTHER SUPPORT (FOR WINDOWS® ONLY) 
						

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Table of Contents
1Introduction ..................................................................................... 1-1
Using This Manual ..................................................................... 1-1
Finding Information............................................................. 1-1
Conventions Used in this Manual........................................ 1-1
Test Sheet Procedure and Product Registration (For USA Only) ....1-2
To Complete Your FAX-4100, FAX-4750e or 
FAX-5750e Registration On-Line (For USA Only) ....... 1-2
Control Panel Overview ............................................................. 1-3
About Fax Machines .................................................................. 1-5
Custom Features .................................................................. 1-5
Do You Have Voice Mail on the Phone Line? ............... 1-5
Why Should There Be Trouble? ..................................... 1-5
How Can You Avoid Possible Problems? ...................... 1-5
Fax Tones and Handshake ................................................... 1-6
ECM (Error Correction Mode) ............................................ 1-6
2Assembly and Connections............................................................. 2-1
Packing List ................................................................................ 2-1
Choosing a Location................................................................... 2-2
Assembly .................................................................................... 2-3
Installing the Drum Unit Assembly (with Toner Cartridge) .....2-3
Attaching the Trays ............................................................. 2-4
Connecting Paper Cassette #2 
(Option for FAX-4100 and FAX-4750e) ........................ 2-4
Manual Feed Slot................................................................. 2-5
Paper ........................................................................................... 2-6
Acceptable Paper  ................................................................ 2-6
Paper Capacity of Paper Cassette ........................................ 2-6
Paper Specification for the Cassette .................................... 2-6
Manual Feed Slot ............................................................ 2-7
Loading Paper in Paper Cassette ......................................... 2-7
Connections ................................................................................ 2-9
Connecting the Machine ...................................................... 2-9
Connecting an External Telephone ................................... 2-10
Connecting an External TAD 
(Telephone Answering Device) .................................... 2-10
Sequence ....................................................................... 2-10
Connections................................................................... 2-10 
						

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Recording Outgoing Message (OGM) on 
External TAD ........................................................... 2-11
Special Line Considerations .............................................. 2-12
Roll Over Phone Lines .................................................. 2-12
Two-Line Phone System ............................................... 2-12
Converting Telephone Wall Outlets ............................. 2-12
Installing Machine, External Two-Line TAD, and 
Two-Line Telephone ................................................ 2-13
Multi-Line Connections (PBX) ......................................... 2-14
If you are installing the machine to work with a PBX:... 2-14
Custom Features on Your Phone Line............................... 2-14
3On-Screen Programming................................................................ 3-1
User-Friendly Programming....................................................... 3-1
Menu Mode ......................................................................... 3-1
Menu Selection Table .......................................................... 3-3
4Initial Setup...................................................................................... 4-1
Getting Started............................................................................ 4-1
Setting Paper Size ................................................................ 4-1
Turning on Cassette #2 (Option for FAX-4100 and 
FAX-4750e) .................................................................... 4-1
Setting Cassette Usage ........................................................ 4-2
Setting Date and Time ......................................................... 4-2
Setting Station ID ................................................................ 4-3
Entering Text................................................................... 4-4
Inserting Spaces .............................................................. 4-4
Making Corrections......................................................... 4-4
Repeating Letters ............................................................ 4-4
Special Characters and Symbols  .................................... 4-4
Setting the Ring Volume ..................................................... 4-5
Setting the Beeper Volume .................................................. 4-5
Setting the Speaker Volume ................................................ 4-5
Setting the Handset Volume ................................................ 4-6
Choosing the Handset Volume (For Volume Amplify) ...... 4-6
Setting Volume Amplify (For the Hearing-Impaired)......... 4-7
Memory Storage (Not avilable for FAX-4100) ................... 4-7
Turning On Automatic Daylight Savings Time .................. 4-7
Toner Save ........................................................................... 4-8
Sleep Mode .......................................................................... 4-8
Setting Tone/Pulse Dialing Mode ....................................... 4-8 
						

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5Setup Receive ................................................................................... 5-1
Basic Receiving Operations ....................................................... 5-1
Select Your Receive Mode .................................................. 5-1
Setting Ring Delay .............................................................. 5-2
Setting F/T Ring Time (For FAX/TEL Mode Only) ........... 5-2
Easy Receive ....................................................................... 5-3
Printing a Reduced Incoming Document ............................ 5-3
Setting the Print Density...................................................... 5-4
Advanced Receiving Operations ................................................ 5-5
Operation from Extension Telephone or External 
Telephone ................................................................... 5-5
For FAX/TEL Mode Only .............................................. 5-5
Changing Remote Codes................................................. 5-5
Printing a Fax in Memory.................................................... 5-6
Memory Security (Not available for FAX-4100) ................ 5-6
Setting Up the Password ................................................. 5-6
Turning Memory Security ON ............................................ 5-6
Turning Memory Security OFF ........................................... 5-7
Polling.................................................................................. 5-7
Setting Up Polling Receive ............................................. 5-7
Setting Up Sequential Polling Receive ........................... 5-8
Canceling a Scheduled Job .................................................. 5-8
6Setup Send ....................................................................................... 6-1
Before You Begin....................................................................... 6-1
Using the ADF (Automatic Document Feeder)................... 6-1
Sending Faxes with Multiple Settings ................................. 6-2
Manual Transmission .......................................................... 6-2
Automatic Transmission...................................................... 6-2
Manual and Automatic Fax Redial ...................................... 6-2
Dual Access ......................................................................... 6-3
Real Time Transmission ...................................................... 6-3
Checking the Jobs Status ..................................................... 6-4
Canceling a Job While Scanning the Original..................... 6-4
Canceling Jobs in Memory .................................................. 6-4
Basic Sending Operations .......................................................... 6-5
Contrast................................................................................ 6-5
Fax Resolution ..................................................................... 6-5
Composing Electronic Cover Page...................................... 6-6
Composing Your Own Comments .................................. 6-7
Cover Page for the Next Fax Only.................................. 6-7 
						

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Always Send Cover Page ................................................ 6-8
Using a Printed Cover Page ............................................ 6-8
Advanced Sending Operations ................................................... 6-9
Overseas Mode .................................................................... 6-9
Delayed Timer ..................................................................... 6-9
Delayed Fax ....................................................................... 6-10
Delayed Batch Transmission ........................................ 6-10
Setting Up Polling Transmit .............................................. 6-11
7Auto Dial Numbers and Dialing Options ...................................... 7-1
Storing Numbers for Easy Dialing ............................................. 7-1
Storing One Touch Dial Numbers ....................................... 7-1
Storing Speed Dial Numbers ............................................... 7-2
Changing One Touch and Speed Dial Numbers.................. 7-2
Setting Up Groups for Broadcasting ................................... 7-3
Dialing Options .......................................................................... 7-4
Manual Dialing .................................................................... 7-4
Search .................................................................................. 7-4
Speed Dialing ...................................................................... 7-5
One Touch Dialing  ............................................................. 7-5
Broadcasting ........................................................................ 7-6
Access Codes and Credit Card Numbers............................. 7-7
Pause .................................................................................... 7-7
Hold ..................................................................................... 7-7
Redial ................................................................................... 7-7
Tone/Pulse (For Canada Only) ............................................ 7-7
8Telephone Services .......................................................................... 8-1
Custom Features ......................................................................... 8-1
Distinctive Ring ................................................................... 8-1
What Does Your Telephone Company’s 
“Distinctive Ring” Do?............................................... 8-1
What Does Brother’s “Distinctive Ring” Do? ................ 8-1
Do You Have Voice Mail?.............................................. 8-2
Before You Choose the Ring Pattern to Register ........... 8-2
Very Important .................................................................... 8-3
Registering the Distinctive Ring Pattern......................... 8-3
Caller ID .............................................................................. 8-3
Viewing Caller ID List.................................................... 8-4
Clearing a Caller ID Stored in Memory .......................... 8-4
Printing Caller ID List..................................................... 8-4 
						

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9Remote Fax Options........................................................................ 9-1
Fax Forwarding/Paging .............................................................. 9-1
Programming a Fax Forwarding Number............................ 9-1
Programming Your Pager Number...................................... 9-2
Setting Fax Storage .................................................................... 9-3
Backup Print Setting (Not available for FAX-4100)........... 9-3
Changing Remote Retrieval Access Code ................................. 9-4
Remote Retrieval ........................................................................ 9-4
Using Remote Retrieval Access Code................................. 9-4
Remote Commands ............................................................. 9-5
Retrieving Fax Messages..................................................... 9-6
Changing Fax Forwarding Number ..................................... 9-6
10Printing Reports ............................................................................ 10-1
Machine Settings and Activity ................................................. 10-1
Customizing the Transmission Verification Report .......... 10-1
Setting the Fax Activity Report Interval ........................... 10-1
Using the Reports Key....................................................... 10-2
11Making Copies ............................................................................... 11-1
Using Your Machine as a Copier ............................................. 11-1
Making a Single Copy ....................................................... 11-1
Making Multiple Copies .................................................... 11-1
Out of Memory Message ................................................... 11-2
Temporary Copy Settings......................................................... 11-2
Copying Using Multiple Settings ...................................... 11-2
Using the Enlarge/Reduce Key ......................................... 11-3
Copy Contrast .................................................................... 11-4
Using the Options Key ...................................................... 11-4
Number of Copies ......................................................... 11-4
Sorting Multiple Copies ................................................ 11-5
Special Layout Options ................................................. 11-5
Paper Type ......................................................................... 11-6
Changing Default Copy Settings .............................................. 11-7
Copy Mode (Type of Original).......................................... 11-7
Copy Contrast .................................................................... 11-8
Paper Type ......................................................................... 11-8 
						

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12Optional Accessories ..................................................................... 12-1
Memory Board (For FAX-4750e and FAX-5750e Only) ........ 12-1
Installing the Optional Memory Board.............................. 12-1
Paper Cassette #2 (Option for FAX-4100 and FAX-4750e) .... 12-4
Network (LAN) Board (Option for FAX-4750e) ..................... 12-4
13Troubleshooting and Routine Maintenance ............................... 13-1
Troubleshooting........................................................................ 13-1
Error Messages .................................................................. 13-1
Document Jam ................................................................... 13-4
Paper Jam........................................................................... 13-4
Paper is Jammed in the Paper Cassette ......................... 13-5
Paper is Jammed near the Drum Unit ........................... 13-5
Paper is Jammed in the Fuser Unit................................ 13-5
If You Are Having Difficulty with Your Machine ............ 13-6
Packing and Shipping the Machine ........................................ 13-15
Routine Maintenance.............................................................. 13-18
Cleaning the Document Scanner ..................................... 13-18
Cleaning the Printer ......................................................... 13-18
Cleaning the Drum Unit .................................................. 13-19
Replacing the Toner Cartridge ........................................ 13-20
Toner Empty Indicator ................................................ 13-20
Replacing the Drum Unit................................................. 13-23
Checking the Drum Life .................................................. 13-24
14Important Information ................................................................. 14-1
Standard Telephone and FCC Notices ..................................... 14-1
Laser Safety................................................................... 14-2
FDA Regulations........................................................... 14-2
Manufactured ................................................................ 14-2
Federal Communications Commission (FCC) Declaration 
of Conformity (For USA Only) .................................... 14-3
Important ....................................................................... 14-4
Industry Canada Compliance Statement 
(For Canada Only) .................................................... 14-4
Warranty........................................................................ 14-4
International ENERGY STAR® Compliance Statement .... 14-4
Important Safety Instructions ................................................... 14-4
Trademarks ............................................................................... 14-6 
						

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15Glossary........................................................................................... G-1
16Specifications ................................................................................... S-1
Product Description .................................................................... S-1
General ....................................................................................... S-1
Paper ........................................................................................... S-1
Paper Specifications for the Cassette .................................. S-1
Manual Feed Slot................................................................. S-1
Copy ........................................................................................... S-1
Fax .............................................................................................. S-2
Scanner (Not available for FAX-4100. 
Option for FAX-4750e. Standard for 5750e.)......................... S-3
Consumable Items ...................................................................... S-3
Electrical and Environment ........................................................ S-3
Printer ......................................................................................... S-4
TrueType Fonts on CD-ROM ............................................. S-5
Computer Requirements ...................................................... S-5
Parallel Interface Specifications .......................................... S-6
USB (Universal Serial Bus) Interface Specifications.......... S-6
Resident Fonts (For FAX-5750e Only) ............................... S-7
Symbol Sets/Character Sets ............................................ S-7
17Index .................................................................................................. I-1
Remote Retrieval Access Card ............................................ R-1 
						

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