Brother Intellifax 4100 Fax Machine Owners Manual

							FAX-4100
FAX-4750e
FAX-5750e
OWNER’S MANUAL 
						

							If You Need to Call Customer Service
Please complete the following information for future reference:
Model Number:   FAX-4100, FAX-4750e, FAX-5750e
(Circle your  model number)
Serial Number*:         ______________________________________
Date of Purchase:      ______________________________________
Place of Purchase:     ______________________________________
* The serial number is on the back of the unit. Retain this manual with
  your 
sales receipt as a permanent record of your purchase, in the
  event of theft, fire or warranty service. 
© 1996–2002 Brother Industries, Ltd. 
						

							 
i
 
Brother Numbers 
Brother fax-back system (USA Only) 
Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant 
answers to common technical questions and product information for all Brother products. This 
system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any 
fax machine.
 
If you can’t resolve a difficulty with your Brother machine using this manual, 
call our fax-back system, and follow the voice prompts to receive faxed 
instructions about using the system and an index of fax-back subjects.
The Brother fax-back system number has been preprogrammed on One Touch 
key 
 
01
 
. 
 
Frequently Asked Questions (FAQs) 
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and 
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section 
to learn how to get the most from your Brother product.
 
For Customer Service 
Dealers/Service Centers (USA Only) 
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
 
Service Centers (Canada Only)  
For service center addresses in Canada, call 
 
1-877-BROTHER
 
.
 
IMPORTANT
 
For technical and operational assistance, you must call the country where you 
purchased the machine. Calls must be made 
 
from within
 
 that country. 
 
In USA Only:
 
1-800-521-2846
 
You can check here for Brother Printer Driver updates.
 
In USA:
 
1-800-284-4329  (voice)
1-908-575-8790  (fax)
1-800-284-3238  (TTY service for the hearing-impaired)
 
In Canada:
 
1-877-BROTHER  (voice)
(514) 685-4898  (fax)
(514) 685-6464  (voice)  (
 
In Montreal
 
)
http://solutions.brother.com
 
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
ii
 
Ordering Accessories and Supplies 
For best quality results use only genuine Brother accessories, available at most 
Brother retailers. If you cannot find the accessory you need and you have a Visa, 
MasterCard, Discover or American Express credit card, you can order 
accessories directly from Brother. (In the USA, you can visit us online for a 
complete selection of Brother accessories and supplies available for purchase.)
 
* Multi-Function Link
 
®
 
 Pro Suite is NOT available on floppy disks.
 
IMPORTANT
 
For technical and operational assistance, you must call the country where you 
purchased the machine. Calls must be made 
 
from within
 
 that country. 
 
In USA:
 
1-888-879-3232  (voice)
1-800-947-1445  (fax)
http://www.brothermall.com
 
In Canada:
 
1-877-BROTHER  (voice)
 
DescriptionItem
 
Laser Fax Toner TN-430 (Able to  print 3000 pages)
TN-460 (Able to  print 6000 pages)
Laser Fax Drum DR400
 
16 MB Expandable Memory Board (Option for FAX-4750e and 5750e) 
 
See chapter Optional Accessories
 
32 MB Expandable Memory Board(Option for FAX-4750e and 5750e) 
 
See chapter Optional Accessories
 
Telephone Line Cord LG3077001
Telephone Handset UF6857010
Handset Curled Cord UF7204008
Document Tray and Extension UU2069008
Document Support UU2080008
Paper Cassette #2 (Option for FAX-4100 and FAX-4750e) LT400
Power Protector for A/C Power and Phone Line Surges and 
Voltage Spikes (2 Outlets)QPD120
Power Protector for A/C Power and Phone Line Surges and 
Voltage Spikes (8 Outlets)FX 120
Network (LAN) Board
Brother Print/Fax Server (10/100 BaseTX Ethernet Network)
(Not available for FAX-4100. Optional for FAX-4750e. Standard 
for FAX-5750e.)NC-8100h
Owner’s Manual LE8118001
Printer Cable-Bi-Directional (10 feet) Parallel Cable with Gold 
Plated Contacts and IEEE-1284 ApprovedF2A046-10
*MFL-Pro software on CD-ROM
  (Not available for FAX-4100and FAX-4750e)PCI-3CD (For CD-ROM Drive)
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
iii
 
Notice – Disclaimer of  Warranties
(For USA and Canada) 
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS 
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) 
DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR 
THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, 
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND 
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED 
WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN 
CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, 
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, 
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE 
USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF 
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES 
IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL 
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT 
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE 
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT 
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
 
Compilation and Publication Notice 
Under the supervision of Brother Industries Ltd., this manual has been compiled and 
published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to 
change without notice.
Brother reserves the right to make changes without notice in the specifications and 
materials contained herein and shall not be responsible for any damages (including 
consequential) caused by reliance on the materials presented, including but not 
limited to typographical and other errors relating to the publication.
 
Disclaimer–User Installation of 
Memory Board(s) 
In some cases, product may be modified by adding and/or replacing the memory board(s) with 
approved replacements. Any damage to the product, the memory board(s) to be inserted therein 
or otherwise, caused as a result of improper installation (including installation of other than 
approved memory boards(s)) is not covered
 by the Limited Warranty. If you do not feel 
comfortable with the installation of approved memory board(s), contact a Brother Authorized 
Service Center to perform the installation of the memory board(s) for you. If you elect to use a 
Brother Authorized Service Center, you will be responsible for a moderate service charge. For 
the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.
NOTICE – DISCLAIMER OF WARRANTIES 
						

							 
iv
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
 
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state. 
This warranty is given only to the first end-
use purchaser of the accompanying
product (referred to in this warranty as
“this Product”).
 
What is covered:
 
 Brother warrants to you
for the Warranty Period that there are no
defects in the materials, workmanship or
Year 2000 compliance of this Product.
The “Warranty Period” is 1 year from the
date you purchased this product. The
“Warranty Period” for consumable items,
such as Print Heads, Toner, Drums, Ink
Cartridges, Print Cartridges, Refill
Ribbons, Therma PLUS Paper and
Thermal Paper, etc. is 90 days from the
date of purchase, or the rated life of the
Consumable item, whichever is shorter.
 
What is NOT covered:
 
 Warranty WILL BE
VOID by Brother for repairs or replacements
made necessary due to the following:  (1) If
the Product was not purchased from an
authorized Brother reseller within the United
States,  (2) The Product has been serviced or
modified by anyone other than an Authorized
Service Representative of Brother,  (3) The
serial number has been modified, defaced or
removed from this Product,  (4) Non-Brother
 
®
 
-
brand or non-Brother approved parts,
supplies, power supplies or other accessories
have been used with this Product,  (5) Any
damage caused by accident, neglect, abuse
or misuse or, the recommended monthly
volume has been exceeded,  (6) Damages
caused as a result of modification, alteration
or repairs performed by anyone other than a
Brother Authorized Service Representative.
(7) NOT COVERED UNDER WARRANTY
ARE:  Consumable items, for example
(including, but not limited to): ribbons, ink or
toner cartridges, toner drum units, print
heads, cleaning and/or instances where no
defects in material or workmanship are found
in the Product, etc.  (8) Damage caused by
improper connection and/or disconnection of
the Product; failure of the operator to follow
operational instructions, improper set up of
the Product.
 
What to do if you think your Product is
defective:
 
 
 
Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in
materials or workmanship in this Product, you
can report it to a Brother Authorized Service
Center.  During the Warranty Period, supplyBrother’s representative with a copy of your
dated bill of sale showing that this Product
was purchased within the United States. 
For the name of your Brother AuthorizedService Center, call 1-800-521-2846. After
contacting the Brother Authorized Service
Center, you may be required to deliver or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale. 
 
What Brother will do:
 
 Brother (or its
Authorized Service Center) will evaluate
your report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother (or its Authorized Service Center)
will repair or (at Brother’s option) replace
the Product with a product that performs the
same functions and performs as well as the
original Product.  Brother reserves the right
to supply refurbished or remanufactured
replacement parts provided that the
replacement parts conform to the
manufacturer’s specifications for new
products. The repaired or replacement
product will be returned to you at no cost.
 
Exchange Service: 
 
When an exchange is authorized, Brother
will exchange of your non working Product
with a refurbished or remanufactured
product that conforms to the manufacturer’s
specifications for new products.  The
refurbished or remanufactured Product you
receive will be covered by the balance of the
limited warranty period remaining on the
original Product, plus an additional thirty (30)
days.  You will keep the replacement
Product that is sent to you and must return
(or be billed up to the cost of a new product)
your original non working product, which
shall become the property of Brother.  You
must call Brother Customer Service and if
the representative cannot correct the
product’s malfunction over the telephone
and you elect the exchange service, you
must provide information pertaining to this
Product and you must also provide a valid
major credit card number.  Your credit card
will be charged up to the cost of a new
Product if: (i) you do not return your original
Product to Brother within five (5) business
days; (ii) the malfunctions of your original
Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your 
original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale).  
 
MFC LIMITED WARRANTY (USA) 
						

							 
v
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
 
The Brother Customer Service Representative
will ship the exchange Product via next
business day delivery courier service, with
return instructions and prepaid return air bill. 
Follow the return instructions.  You must
return the original Product in the same
shipping carton in which the exchanged
Product was received and include a copy of
proof of purchase (bill of sale).  Retain your
original accessory items and a copy of the
return air bill, signed by the courier. 
Limitations: 
Repair or replacement as described above is
your sole and exclusive (that is, your only)
remedy if this Product is defective. Brother is
not responsible for damage to or loss of any
equipment, media, programs or data related
to the use of this Product. Except for that
repair or replacement, 
 Brother shall not be
liable for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you. 
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE,
DESCRIPTION, DRAWING, MODEL OR
SAMPLE.  ANY AND ALL WARRANTIES
OTHER THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the 
final expression and the exclusive and only
statement 
 of Brother’s obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in any
way unless you and Brother sign the same
piece of paper in which we (1) refer to this
Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change. 
Product Support:
 
  Toll-free Customer Service
and technical support is available for hardware
operational assistance at 
1-800-284-4329.  At any time, free technical
support in the form of Frequently Asked
Questions, troubleshooting tips and service
center locator is available through our fax back
system at 1-800-521-2846 or Brother’s Internet
Web Site (www.brother.com).  Now you can
visit us on-line (www.brothermall.com), your
complete source for genuine Brother
Accessories and Supplies.
 
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
 
Please record your model and serial number
and your date and location of Purchase
below for your records. Keep this information
with your proof of purchase (bill of sale) in
case your Product is lost, stolen or requires
service.
Model #___________________________
Serial # ___________________________
Date of purchase: ___________________
Store where purchased: ______________
Location of store: ___________________  
Important:  
 We recommend that you keep all
original packing materials, in the event that
you ship this product.  
MFC LIMITED WARRANTY (USA) 
						

							 
vi
 
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE 
LIMITED WARRANTY
(For Canada Only) 
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence. 
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-877-BROTHER. Within Montreal, please call 
(514) 685-6464. Internet support: [email protected] or browse 
Brother’s Web Site: www.brother.com 
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6 
LIMITED WARRANTY (CANADA) 
						

							 
vii
 
Quick Reference Guide 
Sending Faxes 
Automatic Transmission 
1
 
Place the original face down in the ADF.
 
2
 
Enter the fax number using One Touch, 
Speed Dial, Search or the dial pad.
 
3
 
Press 
 
Fax Start
 
.
 
Sending a Cover Page 
1
 
Place the original face down in the ADF.
 
2
 
Press 
 
Menu
 
, 
 
2
 
, 
 
2
 
, 
 
8
 
.
 
3
 
When 
 
NEXT FAX ONLY
 
 appears, 
press 
 
Set
 
.
 
4
 
Press 
 
 or 
 
 to select 
 
ON
 
 
(or 
 
OFF
 
), and then press 
 
Set
 
.
 
5
 
Press 
 
 or 
 
 to select a comment, 
and then press 
 
Set
 
.
 
6
 
Enter two digits to indicate the number 
of pages being sent, and then press 
 
Set
 
.
 
7
 
Press 
 
1
 
 to select additional settings
—
 
OR
 
—Press 
 
2
 
 if you are ready to 
fax.
 
8
 
Enter the fax number.
 
9
 
Press 
 
Fax Start
 
.
 
Real Time Transmission 
You can send faxes in real time.
 
1
 
Place the original face down in the 
ADF.
 
2
 
Press Menu, 2, 2, 6.
3Press  or  to select ON, and 
then  press 
Set—OR—For the next 
transmission only press 
 or  to 
select 
NEXT FAX ONLY, and 
then press 
Set.
4For the next fax only, press  or  
to select 
ON, and then press Set.
5Press 1 to select additional settings
—
OR—Press 2 to fax.
6Enter the fax number.
7Press Fax Start.
Receiving Faxes
Select Receive Mode
There are three  Receive modes: 
FAX, TAD, and FAX/TEL. 
Press Mode until the LCD shows 
your selection. After two seconds 
the LCD returns to the Data and 
Time prompt and shows the new 
mode.
Brother fax-back system:
In USA: 1-800-521-2846
Brother Global Web Site: 
http://www.brother.com
Frequently Asked Questions (FAQs) 
and Product Support:
http://solutions.brother.com
Brother Accessories & Supplies:
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER 
(voice)
QUICK REFERENCE GUIDE 
						

							viii
Storing Numbers
Storing One Touch Dial 
Numbers
1Press Menu, 2, 3, 1.
2Press the One Touch key where you 
want to store the number.
3Enter a number (up to 20 digits), and 
then press Set.
4Enter a name (or leave it blank), and 
then press 
Set.
5Press Stop/Exit.
Storing Speed Dial Numbers
1Press Menu, 2, 3, 2.
2Enter a three-digit (a two-digit for 
FAX-4100) Speed Dial number, and 
then press Set.
3Enter a number (up to 20 digits), and 
then press Set.
4Enter a name (or leave it blank), and 
then press 
Set.
5Press Stop/Exit.
Telephone Operation
One Touch Dialing/
Speed Dialing
1Pick up the handset—OR—Press 
Hook and listen for a dial tone.
2When you hear the dial tone, press 
the One Touch key of the location 
you want to call—OR—Press 
Search/Speed Dial, press #, and 
then press the three-digit (two-digit 
for FAX-4100) Speed Dial number.  
(If you pressed Hook to dial, pick up 
the handset when the other party 
answers.)
3To hang up, replace the handset.
Search/Speed Dial
1Press Search/Speed Dial, then 
enter the first letter of the name 
you’re looking for.
2Press  or  to search the 
memory.
3When the name is displayed, lift the 
handset—OR—Press Hook.
4Press Fax Start to dial. (If you 
pressed Hook to dial, pick up the 
handset when the other party 
answers.)
5To hang up, replace the handset.
Making Copies
Single Copy
1Place the original face down in the 
ADF.
2Press Copy.
Sorting Multiple Copies
1Place the original face down in the 
ADF.
2Use the dial pad to enter the number 
of copies you want (up to 99).
3Press Options, press   or   to 
select OPT:STACK/SORT, and 
then press Set.
Press   or   to select SORT, 
and then press Set.
4Press Copy.
QUICK REFERENCE GUIDE