Blackberry Porsche Design P 9982 Smartphone 10 3 3 User Guide

							tTo restore data from a backup file that isnht listed, click . Navigate to the .bbb or .ipd file. Click
OK .
6. Click  Restore .
On a Mac computer, do the following:
1. Open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
4. Click  Back
Up
&
Restore .
5. Click  Restore
Device .
6. Do one of the following:
t To restore all of the data in a backup file to your device, click a backup file. t To restore specific data in a backup file to your device, click a backup file. Clear the  Restore
all
data  checkbox. Clear the checkbox beside one or more databases that you donht want to restore.
t To restore data from a backup file that is not listed, click  Change. Navigate to the .bbb file or .ipd
file. Click  OK.
t To remove all of your device data and restore your device to its default factory settings, click Restore
to
factory
settings .
7. Click  Restore .
About
updating
your
device
software
with
BlackBerry
Link
You might want to update your device software for any of the following reasons:
t To access the latest apps and features
t To resolve a technical issue
t Your service provider requires that you update your device software
If a new version of the device software is available for your device, a notification appears on your
computer, beside your device name in BlackBerry Link. You can choose to automatically download
device software updates as well as updates to BlackBerry Link software.
Your data and settings are automatically restored on your device when the software update is complete.
It could take up to an hour to update your device software. During that time, you canht disconnect your device from your computer.
Update
your
device
software
with
BlackBerry
Link
Before you begin, make sure that your computer is connected to the Internet.
1. On your computer, open BlackBerry Link.
2. Connect your device to your computer with a USB cable.
3. At the side of the BlackBerry Link window, click your device.SettingsUser Guide201 
						

							4.Click  Software
Updates  > Check
for
Updates .
5. If a software update is available, click  Install
Update.
Note:
 If you want software updates to be installed automatically when you connect your device to
BlackBerry Link, select the  Automatically
download
updates
for
your
device
software
and
BlackBerry
Link  checkbox.
Restore
your
device
to
its
factory
default
settings
using
BlackBerry
Link
If you restore your BlackBerry device to its default settings, BlackBerry Link deletes all of the data and
third-party applications from your device. Any IT policies that are applied to your device are also deleted.
After you restore your device to its default settings, you can run the setup application on your device to
begin using the device again.
Before you begin, you should back up your data so that you have a copy on your computer.
CAUTION:
 You canht stop the process of restoring your device to its default settings after you start it. If
you reset your device, the process continues after the device restarts.
1. On your computer, open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
4. Do one of the following:
t On a Windows computer, click  Back
Up
&
Restore. Click Factory
Reset .
t On a Mac computer, at the top of the screen, click  BlackBerry
Link > Preferences . Click Reload
>  Reload .
Troubleshooting:
BlackBerry
Link I
canht
access
files
on
my
computer
To access your computer files using your BlackBerry device, BlackBerry Link must be open on a
computer thaths connected to the Internet.
If you donht see your computer as a source in the File Manager app, try the following:
1. Minimize the File Manager app and verify that you donht see the 
 icon on the app. If you see this
icon, use the File Manager app in your personal space.
2. On the home screen, swipe down from the top of the screen.
3. Verify that your device is connected to a wireless network.
4. Tap 
Settings .
5. Do the following:
t In the  BlackBerry
ID  section, verify that you are signed in using the same BlackBerry ID as on
your computer.
SettingsUser Guide202 
						

							t If your device is connected to a mobile network instead of a Wi-Fi network, in the Device
Connections  section, turn on the  Use
Mobile
Network  switch.
t In the  Device
Connections  section, verify that the  Allow
Connections switch is turned on.
If you still canht see your computer files, on your computer, try any of the following:
t Verify that your computer is turned on and not in sleep mode.
t Verify that your computer has an active Internet connection.
t Confirm that you are signed in to your  BlackBerry
ID in BlackBerry Link.
t Verify that the files that you want to access are in the location that is specified in BlackBerry Link.
t Some work or public networks might prevent you from accessing your files on your device. Try connecting to a different network and try again.
I
donht
see
my
device
in
BlackBerry
Link
On your device, try the following:
t Swipe down from the top of the screen.Tap 
Settings . In the 
BlackBerry
ID  section, verify that you
are signed in using the same BlackBerry ID as on your computer.
t If your device is connected to a mobile network instead of a Wi-Fi network, in the  Device
Connections  section, turn on the  Use
Mobile
Network  switch.
t In the  Device
Connections  section, verify that the  Allow
Connections switch is turned on.
On your computer, try the following: t Turn off synchronization applications or antivirus applications temporarily.
t Sign out of BlackBerry Link and sign in again.
t Reset your BlackBerry ID username and password at 
www.blackberry.com/bbid.
t If youre using antivirus software on your computer, check that the firewall is not blocking your connection to BlackBerry Link.
I
canht
create
a
backup
file
that
contains
all
of
my
device
data
Try the following:
t Connect your BlackBerry device to your computer using a USB cable. You canht create a backup file of your device data over a Wi-Fi network.
t On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link canht back up the data in your personal space.
t Verify that you entered the password on your device to unlock your work space. BlackBerry Link canht back up the data in your work space if your work space is locked.
t If your device is activated on BlackBerry Enterprise Service 10, verify with your administrator that you can restore data to your device.
I
canht
restore
a
backup
file
to
my
device
Try the following:
SettingsUser Guide203 
						

							t Connect your BlackBerry device to your computer using a USB cable. You canht restore the data toyour device over a Wi-Fi network.
t On your device, verify that you are signed in to your BlackBerry ID on your device. If you are not signed in, BlackBerry Link canht restore the data to your personal space.
t Verify that the same BlackBerry ID used on the device to create the backup file is being used on the device you are trying to restore the backup file to. On your device, try signing in to the BlackBerry ID
that is associated with the backup file.
t If your device is activated on BlackBerry Enterprise Service 10, verify that you entered the password on your device to unlock your work space. BlackBerry Link canht restore the data to your work spaceif your work space is locked.
t If your device is activated on BlackBerry Enterprise Service 10, verify with your administrator that you can restore data to your device.SettingsUser Guide204 
						

							Applications
and
featuresOrganizing
apps
Leave
an
app
or
close
an
app Instead of closing an app when youhre done using it, you can make multitasking easier by minimizing an
app. You can see your open apps arranged as Active Frames on the home screen, and you can tap an
Active Frame to return the app to full screen. Once you minimize an app, you can close it from the home
screen.
1. To minimize an app, swipe up from the bottom of the screen. The app is arranged as an Active Frame
on the home screen.
2. To close an app after you minimize it, on the home screen, on an Active Frame, tap 
 .
Move
an
app
icon
or
open
app
around
the
home
screen
You can rearrange the app icons or open apps on the home screen so that they are where you want
them to be. For instance, if youhre right-handed, you can arrange your frequently used apps on the right side of the screen. Then when youhre using your BlackBerry device with one hand, iths easier to open
those apps.
1. On the home screen, touch and hold an app icon or open app until all of the icons or open apps start
to blink.
2. Drag the icon or app to a different location on the home screen and release your finger.
 
 
Applications and featuresUser Guide205 
						

							Add
folders
to
the
home
screen
You can organize your app icons by adding folders to the home screen. For example, you can add a
folder for all of the games that you download and a folder for all of your business and productivity apps.
To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that
folder.
1. Touch and hold an app icon until all of the icons start to blink.
2. Drag the app icon on top of another app icon that you want to include in the same folder.
3. Type the name of the folder.
4. Tap  Create .
Move
an
app
icon
out
of
a
folder
1. In a folder on the home screen, touch and hold an app icon until all of the icons start to blink.
2. Drag the app icon to the bottom of the screen and release.
Deleting
apps
You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that
you download from the BlackBerry World storefront. Some apps are part of the core BlackBerry
experience and canht be deleted.
Delete
a
downloaded
app
from
BlackBerry
World
If you might want to reinstall an app later, you can uninstall it. You can reinstall these apps later without purchasing them again.
1. On the BlackBerry World home screen, tap 
 > My
World .
2. Tap  My
Apps
&
Games .
3. Tap  Installed .
4. Touch and hold an item, and tap 
.
t If you think that you might want to reinstall the app later, tap  Uninstall.
t If you want to permanently delete the app, tap  Delete.
Uninstalled apps and games are listed on your  My
World screen. To see this list, tap  My
Apps
&
Games
>  Available .
Delete
an
app
from
your
home
screen
1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to
blink.
2. On an app icon, tap 
.
Applications and featuresUser Guide206 
						

							Tip:
Some app icons on your home screen are part of the core BlackBerry experience. These apps canht
be deleted, and the delete icon doesnht appear on these app icons.
Reinstall
an
app
or
game
1. On the BlackBerry World home screen, tap 
 > My
World  > My
Apps
&
Games .
2. Tap  Available .
t To reinstall one app or game, tap 
next to the app or game that you want to install.
t To reinstall multiple apps and games, at the bottom of the screen, tap 
 > . Tap the apps and
games that you want to reinstall. Tap 
.
When you switch to a new BlackBerry device, some apps you downloaded from BlackBerry World might
not be available for use on your new device. Subject to any statutory rights you may have, you will not
be refunded for purchased apps if those apps are not available for use on your new BlackBerry device.
Rename
a
folder
1. On the home screen, tap a folder.
2. At the bottom of the screen, touch and hold the folder name.
3. Type the new name of the folder.
4. Tap  Rename .
About
the
BlackBerry
Assistant You can use the BlackBerry Assistant to perform various personal and work tasks, and interact with your
device using natural language.
The BlackBerry Assistant can make multitasking easier. Instead of navigating to a specific app, you can
simply open the BlackBerry Assistant and speak your requests. The BlackBerry Assistant responds to
help you complete the task or interaction quickly.
If youhre in a meeting and need to keep things quiet, you can also type your requests in the BlackBerry
Assistant using natural language. When you type your requests, the BlackBerry Assistant stays silent
and responds with only text on the screen.
When you speak your requests through a Bluetooth enabled device such as a headset, the BlackBerry
Assistant responds with more detailed information and instructions to help you complete tasks without
looking at the screen.
Open
the
BlackBerry
Assistant Do any of the following:
t On the home screen, tap 
.
Applications and featuresUser Guide207 
						

							t Press and hold the Mute key on the right side of your device.
Open
the
BlackBerry
Assistant
when
your
device
is
connected
to
a
car
If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the
BlackBerry Assistant hands-free when your device is connected to a car using Bluetooth technology.
1. When prompted by your car kit to say a request, say "Call BlackBerry Assistant."
2. Say a request that is supported by the BlackBerry Assistant.
Things
you
can
do
with
the
BlackBerry
Assistant You can use the BlackBerry Assistant to perform various tasks within the following apps and services.
Depending on your device language, BlackBerry Assistant settings, or wireless network, you might not
be able to perform some of these tasks.App
or
ServiceTasksEmail
Send an email, reply to an email, and search your email messages.BBM
Send a BBM message, reply to a BBM message, and search your BBM messages.Phone
Make a call by using a contact name or phone number, and check or return
your missed calls.Calendar
Create a calendar event, edit a calendar event, invite colleagues to a
meeting, and search your calendar.Knowledge
Get answers to thousands of questions with the help of Wolfram Alpha.Text
Messaging
Send a text message, reply to a text message, and search your text
messages.Applications and featuresUser Guide208 
						

							App
or
ServiceTasksApps
and
Settings
Open apps and change some of your device settings.Search
Search the Internet with your preferred search engine, or search your device by keyword.Navigation
Get directions to a specific address, city center, or point of interest.Alarm
Set a new alarm, change existing alarms to a new time or frequency, and turn off alarms.Timer
Set the timer, and pause, resume, or stop the timer.Facebook
Send a Facebook message, search your messages, and update your
Facebook status.Twitter
Post a tweet, find out what topics are trending, search your Twitter direct messages, and send a direct message.Foursquare
Check in to your favorite locations with Foursquare.Music
Search your music library, play your favorite songs or playlists, and pause,
shuffle, or skip songs while they play.RemindersApplications and featuresUser Guide209 
						

							App
or
ServiceTasksCreate tasks, notes, and reminders in BlackBerry Remember, and search
your tasks, notes, and reminders.Weather
Check your local forecast, a different cityhs forecast, and other weather information.Places
Find businesses and points of interest nearby, or find businesses and points
of interest in a different city.Sports
Check scores, schedules, standings, and other info for various professional
sports leagues in North America and Europe.Movies
Check movie times for a specific movie, or check whats playing at a specific
theater.
Learn
what
you
can
say
or
type
in
the
BlackBerry
Assistant
You can find a list of sample requests that you can say or type for each app or service that the
BlackBerry Assistant supports. Depending on your device language, BlackBerry Assistant settings, or
wireless network, some apps or services might not be available.
1. On the BlackBerry Assistant home screen, tap 
.
2. Tap an app or service to see a list of sample requests.
Change
your
BlackBerry
Assistant
language
settings
If your BlackBerry Assistant language setting is different from your device language setting, your
BlackBerry Assistant experience might be impacted. Text on the screen appears in your device
language, but you can say or type requests only in your BlackBerry Assistant language.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > BlackBerry
Assistant .
3. In the  Language  drop-down list, tap a language.
Note:
 The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.
Applications and featuresUser Guide210