Blackberry Porsche Design P 9982 Smartphone 10 3 3 User Guide

							BlackBerryLink. For more information about synchronizing media files and documents, see the Help in
BlackBerry Link.
Tip:
 To locate files on your device, if you know the file or folder name, tap 
 to search for it.
Transfer
files
between
your
computer
and
device
using
a
USB
connection
1. Using a USB cable, connect your BlackBerry device to your computer.
 
 
2. If necessary, enter your device password.
Your device and media card appear as drives on your computer.
3. Go to the files or folders that you want to copy.
4. Drag and drop the files or folders.
Transfer
files
between
your
computer
and
device
using
a
Wi-Fi
connection
You must set a new storage access password each time that you turn on access to storage using a Wi-
Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the storage access password.
1. On the home screen of your BlackBerry device, swipe down from the top of the screen.
2. Tap 
 Settings  > About .
3. In the  Category  drop-down list, tap  Network. Make note of the  IPv4
address.
4. Tap 
.
5. Tap  Storage
and
Access .
6. Turn on the  Access
using
Wi-Fi  switch.
7. Type a storage access password.
8. Tap  Identification
on
Network  and make note of the Username.
9. On your computer, do one of the following:
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							t If your computer uses a Windows operating system, in a Run command, type the IP address usingthe following format: \\xxx.xxx.xxx.xxx.
t If your computer uses a Mac operating system, click  Go > Connect
to
Server . Type the IP
address using the following format: smb://xxx.xxx.xxx.xxx.
10. Go to the files or folders that you want to copy.
11. When prompted, enter the username and storage access password.
12. Drag and drop the files or folders.
Using
a
media
card
Want more space to store your ring tones, videos, pictures, and songs? For additional space to save
documents and media files, you can insert a microSD card into your BlackBerry device. Using a media
card can help to increase the performance and power efficiency of your device.
You might be able to move large amounts of data by simply moving the media card into another device
that supports the microSD card.
Supported
media
cards
Your BlackBerry device supports media card sizes up to 128 GB. Only microSD cards are supported.
To use a media card larger than 32 GB, you may need to format the media card to FAT32 format. You
can use your device to format your media card.
Format
your
media
card
You can format your media card to help resolve an issue with the media card. When you format your
media card, all of your media card data is deleted.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Storage
and
Access .
3. Tap  Format
Media
Card .
Wipe
data
from
your
media
card
To help protect your privacy, you can permanently delete all of your media card data. Depending on the
amount of data, this process might take some time.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Storage
and
Access .
3. Tap  Erase
Media
Card .
To use the media card again, you must format it.
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							Turn
on
encryptionYour BlackBerry device creates and stores an encryption key when you turn on encryption. Your device
uses this encryption key to access encrypted files on your media card.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Security
and
Privacy  > Encryption .
3. Do any of the following:
t Turn on the  Device
Encryption  switch.
t Turn on the  Media
Card
Encryption  switch.
CAUTION:
 Turn off encryption or back up your encrypted media card files before a security wipe. A
security wipe is designed to delete your device data including the encryption key. Without the encryption key, your device cant access your encrypted media card files.
Check
how
much
storage
space
is
free You can view the amount of used and free storage space available on your BlackBerry device and your
media card. You can also see a breakdown of what types of files are taking up space.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Storage
and
Access .
3. Tap  Device
Storage
Details  or Media
Card
Details .
Tip:
 The amount of available storage space displays when you minimize the  File
Manager app.
How
do
I
free
up
storage
space? Note:
 The camera might not be available depending on your BlackBerry device model.
To make room for more files and apps, try any of the following: t Save documents and media files on your media card. To automatically save camera pictures and videos on your media card, on the home screen, tap 
. Swipe down from the top of the screen and
tap 
.
t Move documents and media files from your device to your media card using File Manager. t Reduce the size of pictures that you take and videos that you record. To change the ratio option for your pictures and videos, on the home screen, tap 
 > .
t Transfer some of your data to your computer using a USB connection, a Wi-Fi connection, or BlackBerry Link. To download BlackBerry Link, on your computer, visit 
www.blackberry.com/
BlackBerryLink
.
t Delete files that you donht need. To delete multiple items, in an app, tap 
 > . Select the items and
tap 
 > .
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							t Delete apps that you donht use. To delete an app, on the home screen, touch and hold an app iconuntil the icons begin to blink. On the icon for the app that you want to delete, tap 
. If you donht see
 on the app icon, the app canht be deleted.
t Delete messages in the BlackBerry Hub that you donht need. You can delete individual messages and multiple messages. To delete messages only from your device, but keep them on the messaging
server, in the BlackBerry Hub, tap 
 >  >  Display
and
Actions . In the Delete
On  drop-down list,
tap  Hub
Only . To delete all messages that were sent or received before a specific date, touch and
hold the date bar. The messages are highlighted. Tap 
.
t Clear the BlackBerry Browser information and Browser history. In the Browser, tap 
 >  > Privacy
and
Security . Tap 
Clear
Cookies
and
Other
Data . Tap 
Clear
History .
t Delete contacts you no longer need in the Contacts app.
Optimize
your
devicehs
performance
If you find that your BlackBerry device is running unusally slow, try any of the following:
t Close any apps that you arenht using.
t Delete messages that you donht need to keep.
t In your browser privacy settings, clear your history, cookies, and other website data.
Error
messages:
Media
card
If your BlackBerry device detects a possible problem or issue with your media card, you can view more
details about the error in your Storage and Access settings.
Your
media
card
isnht
recognized
The media card might be in an unreadable format. Consider formatting the media card.
CAUTION:
 Media card data is deleted when you format a media card.
Media
card
is
password
protected
A password is blocking access to the media card and data stored on it. Insert a media card into your BlackBerry device that isnht password protected.
Your
media
card
is
read-only
You can view and open files on the media card. You canht move, delete, or modify the files on the media
card.
Your
media
card
isnht
responding
The media card isnht communicating with your BlackBerry device. Consider using a different media card.
No
media
card
was
found
Make sure that there is a media card in your BlackBerry device and that iths inserted properly.
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							Using
your
device
with
BlackBerry
Link
Use BlackBerry Link to manage your device and allow connections between your device and your computer. You can:
t Allow remote file access, so that your device can access files stored in the libraries on your computer. t View and delete files that are stored on your computer from your device.
t Sync contacts and calendar appointments between your device and your computer.
t Sync music, pictures, videos, and documents between your device and your computer over a USB connection or a Wi-Fi connection.
t Back up and restore your device data.
t Transfer supported settings and data to a new device.
t Manage multiple devices on your computer that use the same or a different BlackBerry ID.
t Update or reinstall your device software.
To download the latest version of BlackBerry Link to your computer, visit 
www.blackberry.com/
BlackBerryLink
.
About
pairing
and
connecting
your
device
to
a
computer
or
tablet You can install programs, such as BlackBerry Blend or BlackBerry Link, on your computer or tablet to
enhance the experience with your BlackBerry device.
Use BlackBerry Blend to interact with your device from your computer or tablet. You can access yourmessages, files, and certain apps on your computer or tablet in the same way youhd use them on your
device. You can:
t View and respond to messages and chats from different accounts in the BlackBerry Hub. t Access your BBM chats, groups, and channels.t Access your text (SMS) messages.
t View and update your calendar events and contacts.
t Copy and transfer your files between your device and computer or tablet.
You can use BlackBerry Blend to connect BlackBerry devices running BlackBerry 10 OS version 10.3
with computers and tablets running the following software:
t Windows 7 or later
t Mac OS X 10.7 or later
t iOS 6.0 or later
t Android 4.4 or later
To download the latest version of BlackBerry Blend to your computer or tablet, visit 
www.blackberry.com/BlackBerryBlend.
SettingsUser Guide195 
						

							Use BlackBerry Link to manage your device and allow connections between your device and your
computer. You can:
t Allow remote file access, so that your device can access files stored in the libraries on your computer.
t View and delete files that are stored on your computer from your device.
t Sync contacts and calendar appointments between your device and your computer.
t Sync music, pictures, videos, and documents between your device and your computer over a USB connection or a Wi-Fi connection.
t Back up and restore your device data.
t Transfer supported settings and data to a new device.
t Manage multiple devices on your computer that use the same or a different BlackBerry ID. t Update or reinstall your device software.
BlackBerry Link supports BlackBerry devices running BlackBerry 10 OS and BlackBerry PlayBook
tablets running BlackBerry PlayBook OS 2.1.
To download the latest version of BlackBerry Link to your computer, visit 
www.blackberry.com/
BlackBerryLink
.
Set
up
your
computer
with
BlackBerry
Link
The first time you open BlackBerry Link, you can give your computer a display name that identifies your
computer on your device and in BlackBerry Link. BlackBerry Link displays the default pictures, videos,
and documents libraries on your computer that you can sync with and access from your device.
To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the
Internet.
1. On your computer, open BlackBerry Link.
2. Type a display name for your computer. Click  Next.
3. Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac
computer, you can also select the folders for your  Documents library.
4. If you have an Internet connection, sign in to or create a BlackBerry ID.
5. Select the checkboxes beside the devices you want to grant remote file access to.
6. Click  Finish .
Set
up
your
device
in
BlackBerry
Link
When you set up your device in BlackBerry Link, you can give your device a display name. This name
appears on your device and also identifies your device in BlackBerry Link.
1. On your computer, open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. If necessary, type the password for your device.
4. At the side of the BlackBerry Link window, click your device.
SettingsUser Guide196 
						

							5.Type a display name for your device.
6. Do one of the following:
t To establish a permanent connection with your computer, on a Windows computer, select the Manage
this
device
with
BlackBerry
Link  option. On a Mac computer, select the Link
this
device
and
this
computer  option.
t To establish a one-time connection with your computer, on a Windows computer, select the  This
is
a
one-time
connection;
do
not
manage
this
device
with
BlackBerry
Link  option. On a Mac
computer, select the  Do
not
link
this
device
and
this
computer.
This
is
a
one-time
connection.
option.
7. Do one of the following:
t To add your device to BlackBerry Link without transferring data from an old device or updating the device software, on a Windows computer, click  Start
Using
My
Device. On a Mac computer, click
Next  > Finish .
t To transfer data before you add your device to BlackBerry Link, on a Windows computer, click Switch
Devices . On a Mac computer, click 
Transfer
Data. Follow the instructions on the screen.
If you want to stop associating your device with BlackBerry Link, you can remove your device from BlackBerry Link. If your device is associated with a BlackBerry ID, sign out of BlackBerry ID first.
1. On your computer, open BlackBerry Link.
2. At the side of the BlackBerry Link window, click your device.
3. Click  Remove
Device .
4. On a Windows computer, click  OK. On a Mac computer, click  Remove.
About
BlackBerry
ID
and
BlackBerry
Link
Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry
products and services, such as BBM and the BlackBerry World storefront. In many situations, your
BlackBerry ID allows BlackBerry products to work seamlessly without prompting you to enter your
username and password.
If you donht have a BlackBerry ID and you want one, you can create it from BlackBerry Link.
When you sign in with your BlackBerry ID in BlackBerry Link or BlackBerry Blend, your computer
becomes another device that is associated with your BlackBerry ID. All your devices associated with
your BlackBerry ID appear in BlackBerry Link.
About
remote
file
access
Imagine arriving at a meeting, only to discover that a document you need is on your computer. Remote
file access lets you use the File Manager app on your device to access and manage media and
documents on the computer that BlackBerry Link is installed on.SettingsUser Guide197 
						

							By default, devices you add to BlackBerry Link can access files in the media and documents libraries on
your computer, as long as they are associated with the same BlackBerry ID you use in BlackBerry Link.
You can turn off remote access for specific devices.
View
paired
computers
Your BlackBerry device can be connected to up to ten computers using BlackBerry Link.
1. On your device, on the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Device
Connections .
Tip:
 To access your computer files over the mobile network, turn on the  Use
Mobile
Network switch.
To remove a computer from the list, touch and hold a computer. Tap 
.
Access
files
stored
on
your
computer
To use this feature, BlackBerry Link must be open on your computer, and associated with your
BlackBerry ID. By default, remote file access is turned on when you add a new device to BlackBerry
Link. On your computer, you can specify the folders that you want to access.
1. Connect your device to a wireless network. For example, a Wi-Fi network.
2. On the home screen of your device, swipe down from the top of the screen.
3. Tap 
Settings  > Device
Connections .
4. Turn on the  Allow
Connections  switch.
5. Tap the computer you want to access.
6. To switch between paired computers, in the File Manager app, tap 
.
If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space.
Tip:
 Check your computer settings or connect it to a power source to prevent your computer from
entering sleep mode or turning off.
Edit
or
delete
a
file
On your device, do one of the following:
t To edit a file thaths stored on your computer, tap the file. If your BlackBerry device supports editing the file, tap 
.
If you save your changes in the default location, 
 indicates when BlackBerry Link is syncing the file
and overwriting the original version on your computer.
t To permanently delete a file from your device thaths stored on your computer, touch and hold a file. Tap 
.
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							Copy
a
file
from
your
computer
to
your
device
After you save a file thaths stored on your computer to your BlackBerry device, you can view the file even when youhre not connected to the Internet.
1. On your device, touch and hold a file thaths stored on your computer.
2. Tap 
.
3. Navigate to where you want to save the file. For example, your media card.
4. Tap  Paste .
If BlackBerry Link syncs your device and computer files, you might have two versions of the file on your
computer (the original file and the version that you saved to your device). Make sure that you open the
version that you last edited before making more updates to the file.
About
backing
up
device
dataUsing BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You
can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser
bookmarks, and media files.
You should regularly create and save a backup file on your computer, especially before you update any
software. Maintaining a current backup file on your computer might allow you to recover device data if
your device is lost, stolen, or corrupted by an unforeseen issue.
Note:
 If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify
if you are able to back up and restore your device data.
Set
backup
preferences
in
BlackBerry
Link
You can set the option to back up your BlackBerry device automatically when you connect your device
to your computer. You can also customize the backup file name that BlackBerry Link creates and select which types of data to include in your backup file.
On a Windows computer, do the following:
1. Open BlackBerry Link.
2. At the side of the BlackBerry Link window, click your device.
3. Click  Back
Up
&
Restore .
By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications.
4. Do one of the following:
t To set the option to back up your device automatically, select the  Automatically
back
up
my
device  checkbox. In the drop-down list, select how often you want to back up your device data.
t To back up all of your device data, select the  Full
Backup option.
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							t To back up specific data, select the Custom
Backup option. Click Configure. Select the
checkboxes beside the data that you want to include in your backup files.
On a Mac computer, do the following:
1. Open BlackBerry Link.
2. At the side of the BlackBerry Link window, click your device.
3. Click  Back
Up
&
Restore .
By default, BlackBerry Link backs up all of your device data.
4. Do one the following:
t To set the option to back up your device automatically, select the  Back
up
my
device checkbox.
In the drop-down list, select how often you want to back up your device data.
t To back up specific data, choose the  Select
data
to
include
in
your
backup
files  checkbox.
Select the checkboxes beside the data you want to include in your backup files.
Back
up
your
device
data
You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link
performs a quick backup of your device, including all data except your media files and applications. If
you set backup preferences, BlackBerry Link creates a backup file containing the data you specify
1. On your computer, open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
4. Click  Back
Up
&
Restore .
5. On a Windows computer, click  Back
Up
Device. On a Mac computer, click  Back
Up
Now.
Restore
your
device
data
With BlackBerry Link, you can restore backup files that include supported data from devices running BlackBerry Device Software 5.0 or later and BlackBerry 10 OS.
On a Windows computer, do the following:
1. Open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
4. Click  Back
Up
&
Restore .
5. Do one of the following:
t To restore all of the data in a backup file to your device, click a backup file.
t To restore specific data in a backup file to your device, click a backup file. Click the  Custom
Restore  option. Clear the checkbox beside one or more databases that you donht want to restore.SettingsUser Guide200