Blackberry Dx1 Manual
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Attachment indicators in S/MIME-protected messages :The message includes a certificate attachment. :The message includes multiple certificate attachments. :The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's Certificate or Display Encryption Certificate . View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator. 2. Press the Menu key. 3. Click Encryption Details . S/MIME-protected message status Digital signature indicators for S/MIME protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. User GuideMessages79
:Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate. : The sender’s certificate is expired. Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted. Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Check Sender’s Certificate or Check Sender’s Cert Chain . S/MIME-protected message options Change your signing or encryption certificate Your BlackBerry® device uses your encryption certificate to encrypt messages in the sent items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. In the Signing Options section or the Encryption Options section, change the Certificate field. 5. Press the Menu key. User GuideMessages80
6. Click Save. Change options for downloading attachments in encrypted messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information field to Automatically . • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually . • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve Encrypted Attachment Information field to Never. 5. Press the Menu key. 6. Click OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME or PGP . 4. Change the Default Encoding field. 5. Press the Menu key. 6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message classifications that you can use. If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder. Change the default message classification To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your administrator must turn on message classifications.User GuideMessages81
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Default Services . 4. Change the Default Classification field. 5. Press the Menu key. 6. Click Save. Change the size of S/MIME indicators in messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. Select the check box beside one or more encryption algorithms. 5. Press the Menu key. 6. Click Save. Request delivery notification for signed S/MIME-protected messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. Change the Request S/MIME Receipts field to Yes. 5. Press the Menu key. 6. Click Save. Turn off the prompt that appears before an S/MIME-protected message is truncated 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. Change the Warn about truncated messages field to No.User GuideMessages82
5. Press the Menu key. 6. Click Save. To turn on the prompt again, change the Warn about truncated messages field to Yes. Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME. 4. Change the Warn about problems with my certificates field to No. 5. Press the Menu key. 6. Click Save. To turn on the prompt again, change the Warn about problems with my certificates field to Yes. S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. IBM Lotus Notes native encrypted messages About IBM Lotus Notes native encrypted messages If your email account is associated with a BlackBerry® Enterprise Server that supports this feature, you can read messages on your BlackBerry device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply to messages using IBM Lotus Notes native encryption.User GuideMessages83
Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see the online help that is available in the BlackBerry Desktop Manager. When sending or receiving IBM Lotus Notes native encrypted messages, you might be prompted to type your IBM Lotus Notes ID password. Prerequisites: IBM Lotus Notes native encryption • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server for IBM® Lotus® Domino®. • Your computer must be running IBM® Lotus Notes® version 7.0 or later with an email account on an IBM Lotus Domino server version 7.0 or later. • You must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access), or using the BlackBerry® Desktop Manager. Encrypt a message using IBM Lotus Notes native encryption 1. When composing, forwarding or replying to a message, change the Encoding field to Lotus Notes Encryption . 2. If you are prompted, type your IBM® Lotus Notes® ID password. PGP protected messages PGP protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact. Sign or encrypt a message You can sign or encrypt email messages and PIN messages. 1. When composing a message, change the Encoding field. 2. If necessary, change the Classification field.User GuideMessages84
Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options. 4. Change the Use Conventional Encryption field to Yes. 5. Press the Menu key. 6. Click Save. Using a secure method, let the recipient know what the pass phrase is. Attach a PGP key to a message You can attach a PGP® key to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach PGP Keys . 3. Highlight a PGP key. 4. Press the Menu key. 5. Click Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically. 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Fetch Sender’s PGP key . Add a PGP key from a message If you use the PGP® Universal Server, you might not be able to add PGP keys from messages. 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Import PGP Key . Add a PGP key from an attachment If you use the PGP® Universal Server, you might not be able to add PGP keys from attachments. 1. In a message, click the PGP key attachment. 2. Click Retrieve PGP Attachment . 3. Click the PGP key. 4. Click Import PGP Key . User GuideMessages85
Attachment indicators in PGP protected messages :The message includes a PGP® key attachment. :The message includes multiple PGP key attachments. :The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's PGP Key or Display Encryption PGP key . PGP protected message status Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted. Digital signature indicators for PGP protected messages : Your BlackBerry® device verified the digital signature. : User GuideMessages86
Your device cannot verify the digital signature. :Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key status is not current, or your device requires more data to verify the trust status of the key. : The sender’s PGP key is expired. PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP. 4. Change the Default Key field. 5. Press the Menu key. 6. Click Save. Change options for downloading attachments in encrypted messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP. 4. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information field to Automatically . • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually . • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve Encrypted Attachment Information field to Never. User GuideMessages87
5. Press the Menu key. 6. Click OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME or PGP . 4. Change the Default Encoding field. 5. Press the Menu key. 6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message classifications that you can use. If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder. Change the default message classification To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your administrator must turn on message classifications. Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Default Services . 4. Change the Default Classification field. 5. Press the Menu key. 6. Click Save. Change the size of PGP indicators in messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP.User GuideMessages88