Blackberry Dx1 Manual

							Change how you transfer files between your device and your computerDepending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Do one of the following actions: •To use mass storage mode to transfer files between your BlackBerry device and computer, set the  Mass Storage Mode Support field
to  On . If necessary, change the  Auto Enable Mass Storage Mode When Connected  field.
• To use MTP to transfer media files between your device and computer, set the  Media Transfer Protocol (MTP) field to On. If necessary,
change the  Auto Enable Mass Storage Mode When Connected  field.
• To receive a prompt to select either mass storage mode or MTP when you connect your device to your computer, set the  Auto Enable
Mass Storage Mode When Connected  field to Prompt.
4. Press the  Menu key.
5. Click  Save.
Turn off mass storage mode or MTP 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Change the  Media Transfer Protocol (MTP)  field or the Mass Storage Mode Support  field to No.
4. Press the  Menu key.
5. Click  Save.
Turn off the prompt for mass storage mode Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Change the  Auto Enable Mass Storage Mode When Connected  field to Yes or No.
4. Press the  Menu key.
5. Click  Save.
About compression Compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When compression
is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep
compression turned on.
If both compression and encryption are turned on, your device compresses device data before encrypting it.
User GuideMedia119 
						

							About file encryptionFile encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your
device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device
password, or both.
If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media
card is inserted in your device. If you encrypt the files using your device password, you can access the files on your media card in any device
that you insert your media card into, as long as you know the password for the device.
Turn on encryption To encrypt data in the device memory, you must have set a password for your BlackBerry® device.
Depending on the amount of memory available for storing files in the device memory, you might not be able to encrypt files in the device
memory.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  Encryption .
4. Change the  Encryption field to Enabled .
5. To encrypt data in the device memory, set the  Device Memory field to Enabled .
6. To encrypt files stored on a media card and on your device, set the  Media Card field to Enabled  and perform one of the following actions:
• To encrypt files using an encryption key that your device generates, change the  Mode field to  Device.
• To encrypt files using your device password, change the  Mode field to  Security Password .
• To encrypt files using an encryption key and your device password, change the  Mode field to  Security Password & Device .
7. To also encrypt media files such as pictures, songs, and videos, set the  Include Media Files field to Yes.
8. Press the  Menu key.
9. Click  Save.
To stop encrypting data in the device memory, change the  Device Memory field to Disabled . To stop encrypting files, change the  Media
Card  field to  Disabled .
Related topics
Set a device password, 259
Repair your media card or device memory CAUTION:   If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or
device memory.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Press the  Menu key.
4. Click  Repair.
5. Complete the instructions on the screen.
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							If your media card is still not repaired, you might want to reformat it.
Transferring and downloading media files
About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer, or you can
use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
If you want to manage and preserve the information associated with your media files when you transfer or synchronize files between your
device and your computer, use the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media
manager tool, see the help in the Roxio® Media Manager. For more information about using BlackBerry® Media Sync, see the help in BlackBerry
Media Sync.
If you want to transfer files quickly between your media card and computer, use mass storage mode or MTP. Use mass storage mode to transfer
all file types and MTP to transfer media files. Depending on your BlackBerry device model or your wireless service provider, mass storage mode
or MTP might not be supported.
If you transfer files to your media card using mass storage mode, MTP, or Bluetooth technology, your device does not encrypt the files. If you
transfer encrypted files from your media card using mass storage mode, MTP, or Bluetooth technology, you cannot decrypt the files on your
computer or on a Bluetooth enabled device. You can use the Roxio Media Manager to preserve encryption in media files that you transfer
between your computer and your device.
Supported audio and video file formatsTypeFile formatAudio• .mp3
• .m4a
• .wma
• .wavVideo• .mp4
• .mov
• .3gp
• .3gp2
• .avi
• .asf
• .wmvUser GuideMedia121 
						

							For more information about file formats that your BlackBerry® device supports, visit  www.blackberry.com/btsc  on page   and search for media
types supported.
Transfer a file between your device and your computer using the Roxio Media Manager 1. Connect your BlackBerry® device to your computer.
2. On your computer, open the BlackBerry® Desktop Manager.
3. Click  Media.
4. In the  Media Manager  section, click Start.
5. Click one of the following options: •Manage Pictures
• Manage Music
• Manage Videos
6. In the left pane, click the  Folders tab.
7. Drag a file or folder from one location to another.
For more information about transferring and managing media files, see the online help that is available in the Roxio® Media Manager.
Synchronize your music from your computer to your device using BlackBerry Media
Sync
To perform this task, mass storage mode must be turned on.
Using BlackBerry® Media Sync, you can synchronize specific iTunes playlists and Windows Media® Player playlists to your BlackBerry device
or a random selection of your songs that are not in a playlist.
1. Connect your device to your computer.
2. On your computer, open the BlackBerry® Desktop Manager.
3. Cick the  Media icon.
4. In the BlackBerry Media Sync section, click the  Launch tab.
5. If necessary, in the drop-down list, select your music application.
6. Perform one of the following actions: • To synchronize specific playlists, select the check box beside one or more playlists.
• To synchronize a random selection of your songs, select the  Fill available space with random music check box. Available space does
not include the reserved space.
• To synchronize specific playlists as well as a random selection of your songs, select the check box beside one or more playlists. Select
the  Fill available space with random music  check box. Available space does not include the reserved space.
7. Click  Sync Music .
8. Click  OK.
9. Disconnect your device from your computer.
To view your playlists on your device, on the Home screen, click the  Media icon. Click the  Music icon. Click  Playlists. Your songs that are not
in a playlist appear in the Random Music playlist.
For more information about transferring and managing media files, see the online help in BlackBerry Media Sync.User GuideMedia122 
						

							Transfer a file between your device and your computer in mass storage mode or MTPDepending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry device and your computer, or your device
memory and computer.
1. Connect your device to your computer.
2. On the Home screen or in a folder, click the  Options icon.
3. Set the  Mass Storage Mode Support  field or Media Transfer Protocol (MTP)  field to On.
4. Press the  Menu key.
5. Click  Save.
6. On your computer, your device might appear as a removable disk. Drag a file from a location on your computer to your device.
To exit mass storage mode or MTP, disconnect your device from your computer.
Change how you transfer files between your device and your computer Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Do one of the following actions: •To use mass storage mode to transfer files between your BlackBerry device and computer, set the  Mass Storage Mode Support field
to  On . If necessary, change the  Auto Enable Mass Storage Mode When Connected  field.
• To use MTP to transfer media files between your device and computer, set the  Media Transfer Protocol (MTP) field to On. If necessary,
change the  Auto Enable Mass Storage Mode When Connected  field.
• To receive a prompt to select either mass storage mode or MTP when you connect your device to your computer, set the  Auto Enable
Mass Storage Mode When Connected  field to Prompt.
4. Press the  Menu key.
5. Click  Save.
Save a media file from a web page 1. On a web page, click a link for a media file.
2. Click  Save.
3. Type a name for the media file.
4. Click  Save.
Save a picture from an MMS message or a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card.
1. Open a picture attachment in an MMS message or highlight a picture on a web page.
2. Press the  Menu key.
3. Click  Save Image .
User GuideMedia123 
						

							4. Click Save.
Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.
For more information, contact your wireless service provider or administrator.
1. In a message, in a calendar entry, or on a web page, perform one of the following actions: • If there is only one attachment in a message or calendar entry, press the  Menu key.
• If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the  Menu key.
• If you are downloading a file from a web page, press the  Menu key.
2. Click  Download Attachment  or Download File .
3. Click  Download .
4. If necessary, click  More or More All .
5. Highlight the folder that you want to save the file or attachment in.
6. Press the  Menu key.
7. Click  Select Here .
Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading.
2. Press the  Menu key.
3. Click  Cancel Download .
Receive a media file using Bluetooth technology To perform this task, Bluetooth®  technology must be turned on and your  BlackBerry® device must be paired with a Bluetooth enabled device.
1. On the Home screen, click the  Media icon.
2. Click a media type.
3. Press the  Menu key.
4. Click  Receive Using Bluetooth .
5. Send a media file from the paired Bluetooth enabled device.
6. If necessary, click  Yes.
7. Click  Save.
Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology.
You can only send media files that you added.
1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.User GuideMedia124 
						

							4. Highlight a media file.
5. Press the  Menu key.
6. Perform one of the following actions: • To send a picture file, click  Send or Share. Click a message type.
• To send an audio or video file, click the send option for a message type.
Download a ring tone Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Media icon.
2. Click the  Ring Tones icon.
3. Press the  Menu key.
4. Click  Download Ring Tones .
Download a picture Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Media icon.
2. Click the  Pictures icon.
3. Click a category.
4. Press the  Menu key.
5. Click  Download Images .
Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
Audio and video files
• To pause an audio or video file, press the  Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or
video file, press the  Play/Pause/Mute key again.
• If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press and hold the Volume Up  key on the right side of your device.
Pictures
To pan a picture, you must first be zoomed in.
• To zoom in to a picture, press  3. To zoom to the original picture size, press  7.
• To zoom out from a picture, press  9. To zoom to the original picture size, press  7.
• To pan up in a picture, press  2.
• To pan down in a picture, press  8.
• To pan right in a picture, press  6.
• To pan left in a picture, press  4.
• To return to the center of a picture, press  5.User GuideMedia125 
						

							• To rotate a picture, press L.
• To fit a picture to the screen size, press  1.
Camera and video camera
• To zoom in to a subject before taking a picture, press the  Volume Up key.
• To zoom out from a subject before taking a picture, press the  Volume Down key.
• To take a picture, press the  Right Convenience key.
• To change the flash mode for a picture, if available, or to turn on low-light mode for a video, press the  Space key.
Troubleshooting: Media
I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file.
I cannot open media files Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
Try one of the following actions: •If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device
from the computer or turn off mass storage mode or MTP.
• If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager
tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that
mass storage mode or MTP is turned off on your device.
• If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an
encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the
media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the  Encryption Mode field to
None  or Security Password .
Related topics
Turn off mass storage mode or MTP, 119
I cannot save media files Your BlackBerry® device memory or media card might not have enough available memory to store media files.
Try performing the following actions: • If you are trying to save a media file to your device memory, delete old data or messages from your device.
• If you are trying to save a media file on your media card, delete old media files.
• In the camera options, verify that the  Picture Quality field is not set to  Superfine. Superfine pictures use more memory than fine or
normal pictures.
• If possible, increase the maximum amount of memory available for pictures.User GuideMedia126 
						

							Related topics
Delete a media file or folder, 117
Delete a message, 54
My device does not recognize my media card Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
Try one of the following actions: •Verify that your media card is inserted in your BlackBerry device correctly. For more information about inserting a media card into your
device, see the printed documentation that came with your device.
• In your media card options, if there is a message to format your media card, disconnect your device from your computer. Turn off mass
storage mode or MTP. Format the media card. Turn on mass storage mode or MTP.
Related topics
Turn off mass storage mode or MTP, 119
Format the device memory or a media card, 117
My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your  BlackBerry® device
password and you reset your device, unlock your device.
Related topics
Lock your device, 259
The flash dims or turns off If the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures,
when the battery power level drops below 20 percent, the flash might turn off.
Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camera
before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation point indicator appears at
the bottom of the screen.
Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements of
the camera by turning on image stabilization in the camera options.
Some features are not available on my device The availability of certain features on your  BlackBerry® device might be affected based on various items such as your device model and wireless
service plan.
If your email account uses a BlackBerry® Enterprise Server , your organization might not have set up some features or might prevent you from
using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.User GuideMedia127 
						

							For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit
www.blackberry.com/go/devices .
Related topics
Feature availability, 9User GuideMedia128