Blackberry Dx1 Manual
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Troubleshooting: CalendarI cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes® , you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting. Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature or if the meeting organizer did not enter the conference call information correctly. If the Join Now option appears and your device is connected to a CDMA network, you might need to change your smart dialing options so that you can enter the conference call using the Join Now option. Try performing the following actions: • If the Join Now option does not appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code provided in either the Location field or the Notes section. • If the Join Now option appears and your device is connected to a CDMA network, try increasing the default time that your device waits before dialing an extension. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Smart Dialing . In the To access extensions in all other corporations section, change the Wait For field to the highest value. Try entering the conference call with the Join Now option again. User GuidePersonal organizer169
Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Highlight a task. 3. Press the Menu key. 4. Click Open. 5. Change the task information. 6. Press the Menu key. 7. Click Save. Change the status of a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Highlight a task. 3. Press the Menu key. 4. Perform one of the following actions: • To mark the task as complete, click Mark Completed. User GuidePersonal organizer170
• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed . Send a task or memo 1. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. 2. Highlight a task or memo. 3. Press the Menu key. 4. Click Forward As . 5. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary . • To stop checking spelling, press the Menu key. Click Cancel Spell Check . Delete a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Highlight a task. 3. Press the Menu key. 4. Click Delete. Task list options Sort contacts or tasks 1. On the Home screen or in the Applications folder, click the Contacts icon or Tasks icon. 2. Press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Sort By field.User GuidePersonal organizer171
6. Press the Menu key. 7. Click Save. Change the snooze time for reminders 1. On the Home screen or in the Applications folder, click the Calendar or Tasks icon. 2. Press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Snooze field. 6. Press the Menu key. 7. Click Save. View tasks in a calendar 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options. 4. Click General Options . 5. Change the Show Tasks field to Yes. 6. Press the Menu key. 7. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save. View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.User GuidePersonal organizer172
Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Edit. 5. Change the memo information. 6. Press the Menu key. 7. Click Save. Send a task or memo 1. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. 2. Highlight a task or memo. 3. Press the Menu key. 4. Click Forward As . 5. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary . • To stop checking spelling, press the Menu key. Click Cancel Spell Check . User GuidePersonal organizer173
Delete a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Delete. Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save. View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categorizing contacts, tasks, or memos About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the contact list, the task list, and the memo list and changes that you make in one application are made in all applications. User GuidePersonal organizer174
Create a category for contacts, tasks, or memosYou can create categories to organize items in the contacts application, tasks application, and memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter. 4. Press the Menu key. 5. Click New. 6. Type a name for the category. 7. Press the Enter key. Categorize a contact, task, or memo 1. When creating or changing a contact, task, or memo, press the Menu key. 2. Click Categories . 3. Select the check box beside a category. 4. Press the Menu key. 5. Click Save. Sort contacts, tasks, or memos by category You can sort items by category in the contacts application, tasks application, or memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter. 4. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categories . 3. Clear the check box beside the category. 4. Press the Menu key. 5. Click Save. Delete a category You can delete a category that you created to organize items in the contacts application, tasks application, or memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. User GuidePersonal organizer175
3. Click Filter. 4. Highlight a category. 5. Press the Menu key. 6. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. On the Home screen or in the Applications folder, click the Calculator icon. 2. Type a number. 3. Press the Menu key. 4. Perform one of the following actions: • To convert the number from imperial to metric, click To Metric. • To convert the number from metric to imperial, click From Metric. 5. Click a conversion type.User GuidePersonal organizer176
Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off. By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile. You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only. You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile. Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save. Switch sound profiles 1. On the Home screen, click the Sounds icon. 2. Click a sound profile. User GuideRing tones, sounds, and alerts177
Change a sound profileIf you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following actions: • To change the active sound profile, click Set Ring Tones/Alerts. • To change a custom or preloaded sound profile, click Edit Profiles. Click a profile. 3. Click the application or item that you want to change. 4. Change the notification information. 5. Press the Menu key. 6. Click Save. 7. Press the Menu key. 8. Click Save. Silence your device In the sounds application, perform one of the following actions: • To receive LED notification only, click Silent. • To receive vibrate notification only, click Vibrate Only. • To turn off all notification, including ring tones and notifications for specific contacts and LED notification, click All Alerts Off. Related topics Silence the alarm, 148 Create a custom sound profile 1. On the Home screen, click the Sounds icon. 2. Click Edit Profiles . 3. Click Add Custom Profile . 4. Type a name for the profile. 5. Click an application or item. 6. Set the notification information. 7. Press the Menu key. 8. Click Save. Delete a sound profile You can delete all the preloaded sound profiles except the Normal, Vibrate Only and All Alerts Off sound profiles. 1. On the Home screen, click the Sounds icon. 2. Click Edit Profiles . 3. Highlight a profile. User GuideRing tones, sounds, and alerts178