Blackberry Dx1 Manual
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Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You should keep the connection turned off in certain places, such as on an airplane or in a hospital. 1. On the Home screen, click the Manage Connections icon. 2. Perform one of the following actions: • To turn on the connection to the wireless network, select the check box beside Mobile Network. • To turn on the wireless connections that were turned on previously, click Restore Connections. Turn off the connection to the wireless network You should turn off the connection to the wireless network in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry® device. 1. On the Home screen, click the Manage Connections icon. 2. Perform one of the following actions: • To turn off the wireless network connection, clear the check box beside Mobile Network. • To turn off all wireless connections, click Turn All Connections Off. Turn on or turn off data service or set roaming options Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging are available. You can also set your device to turn off data services when roaming. For more information, contact your wireless service provider. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Perform one of the following actions: • To turn on or turn off data service, change the Data Services field. • To turn on or turn off data service when roaming, change the While Roaming field. • To receive a prompt when roaming that allows you to turn on or turn off data service, change the While Roaming field to Prompt. 4. Press the Menu key. 5. Click Save. User GuideWireless network coverage239
Wireless networks that your device connects toFor more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry deviceNetworksBlackBerry® Curve™ 8520 smartphone• GSM® (including GPRS, EDGE) • Wi-Fi®BlackBerry® Curve™ 8530 smartphone• CDMA (including 1xEV-DO) • Wi-Fi® Change the connection speed for the wireless network A faster connection speed requires more battery power. Depending on your wireless service provider, you might not be able to change the connection speed for the wireless network. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Change the Network Mode field. 4. Press the Escape key. Turn on LED notification for wireless coverage 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On. 4. Press the Menu key. 5. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification, set the LED Coverage Indicator field to Off. User GuideWireless network coverage240
Check the status of network connections and services1. On the Home screen, click the Manage Connections icon. 2. Click Services Status . Roaming About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless service provider's coverage area. Sometimes you might have to provide login information before you can access a wireless network. When you roam, a triangular roaming indicator appears at the top of the Home screen. If your device requires a SIM card, your wireless service provider might need to set up your SIM card with roaming services before you can roam. If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provider. Your phone number stays the same when you travel internationally. For more information about roaming and roaming fees, contact your wireless service provider. Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS® network. Your device is designed to switch to an appropriate wireless network automatically when you travel. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Change the Network Selection Mode field to Manual. 4. Click Scan for Available Networks . 5. Click a wireless network. 6. Click Select Network . 7. Press the Menu key. 8. Click Save. To connect to your wireless service provider's wireless network again, change the Network Selection Mode field to Automatic . User GuideWireless network coverage241
About wireless coverage indicatorsIndicators in the top right-hand corner of the Home screen display the wireless coverage level for the area in which you are using your BlackBerry® device. For more information about wireless coverage areas, contact your wireless service provider. The indicator that displays five ascending bars provides information about the strength of the wireless signal. Three or more bars indicates a strong signal. A reduced signal display might indicate increased power output from your device as it attempts to connect to a weak signal. If the wireless coverage indicators display anything other than 1XEV, 1X, 3G , EDGE, GPRS, NXTL, MIKE, or NTWK, you might be in an area of reduced wireless coverage where features such as email messaging and internet browsing are not available (you might only be able to make a phone call or send and receive SMS text messages). If the SOS wireless coverage indicator appears, you can only call emergency numbers. If the X indicator appears, you are in an area of no wireless coverage. If your device includes Wi-Fi® support, a dimmed Wi-Fi logo with a network name displayed at the top of the screen indicates that your device is connected to a Wi-Fi network but does not have access to BlackBerry services such as email messaging and internet browsing over the Wi- Fi connection. Related topics About emergency calls, 27 Preferred wireless network list About the preferred wireless network list Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless networks. Your device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network list. When you travel, your device scans for the wireless networks on this list first. If no wireless network on the list is available, your device is designed to connect to another available wireless network automatically. Note: Extra fees usually apply when you roam. For more information about roaming fees, contact your wireless service provider. Add a wireless network to the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the Menu key. 4. Click My Preferred Network List . 5. Press the Menu key. User GuideWireless network coverage242
6. Click Add Network . 7. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network. • To scan for a wireless network that is already known to your device, click Select From Known Networks. Click a wireless network. Click Select Network . • To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC. 8. Press the Menu key. 9. Click Save. Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the Menu key. 4. Click My Preferred Network List . 5. Highlight a wireless network. 6. Press the Menu key. 7. Click Delete. 8. Press the Menu key. 9. Click Save. Change the order of preferred wireless networks To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order that they appear in the preferred network list. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the Menu key. 4. Click My Preferred Network List . 5. Highlight a wireless network. 6. Press the Menu key. 7. Click Move. 8. Click the new location. 9. Press the Menu key. 10. Click Save.User GuideWireless network coverage243
Troubleshooting: Wireless network coverage I cannot connect to a wireless network Depending on your BlackBerry® device model and wireless network, this feature might not be supported. Try performing the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly. • If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global roaming mode and that your SIM card is inserted in your device correctly. • Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. • If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the connection speed. • If you have a Wi-Fi® enabled device and your wireless service provider supports UMA, verify that your connection preference is not set to Wi-Fi Only. Related topics Turn off the connection to the wireless network, 239 Switch wireless networks manually, 241 I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificate synchronization tool is not installed on your computer, re-install the BlackBerry® Desktop Software. For more information about installing the BlackBerry Desktop Software, see the printed documentation that came with your BlackBerry device. User GuideWireless network coverage244
Wi-Fi technologyDepending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email messages, visit web pages, and so on. You can connect to Wi-Fi networks at home or at work, or to hotspots available in public places, such as libraries, airports, hotels, coffee shops, and so on. Your wireless service provider might provide an application for your device that allows you to log in to a hotspot. If you do not have an application on your device, you might have to set up your own account online and log in manually. If you have a wireless access point or router that uses Wi-Fi Protected Setup™, you can connect to a Wi-Fi network using the Push Button Setup method or PIN method. You can save the connection information for a Wi-Fi network in a profile, so that the next time you are within range of that network, your device connects to it automatically. You can also change the profile so that you are prompted to connect manually. When your device is connected to a Wi-Fi network, the Wi-Fi profile name appears at the top of the Home screen. Turn on Wi-Fi technology 1. On the Home screen, click the Manage Connections icon. 2. Select the Wi-Fi check box. To turn off Wi-Fi® technology, clear the Wi-Fi check box. Connect to a Wi-Fi network By default, new Wi-Fi® profiles appear at the bottom of your Wi-Fi profile list. If your email account uses a BlackBerry® Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network. 1. On the Home screen, click the Manage Connections icon. 2. Click Set Up Wi-Fi Network . 3. Do one of the following: • Click Scan for Networks . Click a network. • Click Manually Add Network . Type the network name. Click Add. 4. Complete the instructions on the screen. User GuideWi-Fi technology245
5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. • To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options . Connect to a Wi-Fi network using the Push Button Setup method If you are using a wireless access point or router that is enabled with Wi-Fi Protected Setup™, you can connect to the Wi-Fi® network using the Push Button Setup method. 1. On the Home screen, click the Manage Connections icon. 2. Click Set Up Wi-Fi Network . 3. Click Push Button Setup . 4. Click Next. 5. On your access point or router, press the Wi-Fi Protected Setup button or click the option for Wi-Fi Protected Setup that appears on the access point administration web page or screen. 6. On your BlackBerry® device, click Done. 7. When you are prompted to save a profile for the Wi-Fi network, click Next so that your device connects to the Wi-Fi network automatically next time. 8. Click Next. 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. • To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options . Connect to a Wi-Fi network using the PIN method If you are using a wireless access point or router that is enabled with Wi-Fi Protected Setup™, you can connect to the Wi-Fi® network using the PIN method. 1. On the Home screen, click the Manage Connections icon. 2. Click Set Up Wi-Fi Network . 3. Click Scan for Networks . 4. Click the access point or router that is enabled with Wi-Fi Protected Setup. 5. In the dialog box that appears, click Next. Your BlackBerry® device creates and displays a PIN. 6. On your access point or router administration screen, type the PIN. 7. When you are prompted to save a profile for the Wi-Fi network, click Next so that your device connects to the Wi-Fi network automatically next time.User GuideWi-Fi technology246
8. Click Next. 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. • To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options . About Wi-Fi profiles When you connect to a Wi-Fi® network, you can save the connection information in a Wi-Fi profile so that your BlackBerry® device connects to the Wi-Fi network automatically next time. The Connection Mode option in a Wi-Fi profile allows you to set whether you want your device to connect to the Wi-Fi network automatically or to prompt you to connect manually when you are within range of that network. Your device tries to connect to Wi-Fi networks based on the order in which they appear in your Wi-Fi profile list. When your device is connected to a Wi-Fi network, the Wi-Fi profile name appears at the top of the Home screen. Change the order of Wi-Fi profiles Your BlackBerry® device tries to connect to Wi-Fi® networks based on the order in which they appear in your Wi-Fi profile list. 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi profile. 4. Press the Menu key. 5. Click Move. 6. Click the new location. Delete a Wi-Fi profile 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Delete.User GuideWi-Fi technology247
Prevent your device from connecting to a Wi-Fi network1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enable. Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually If a known hotspot requires you to log in manually or if you have saved a Wi-Fi® profile with the Connection Mode option set to Manual, you can turn off the prompt that appears when one of those networks becomes available. If you turn off the prompt, a red star still appears beside the Wi-Fi indicator at the top of the Home screen when you are within range. 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Clear the Prompt me when Manual connection or login is required check box. Advanced Wi-Fi connection settings Change a Wi-Fi profile 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Edit. 6. Change the Wi-Fi profile options. 7. Press the Menu key. 8. Click Save. Connection options for Wi-Fi profiles Name: User GuideWi-Fi technology248