Blackberry Dx1 Manual

							Troubleshooting: Bluetooth technology
I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.
On your BlackBerry® device, in the  Enter passkey for  field, try typing 0000.
My list of paired Bluetooth enabled devices does not appear Try performing the following actions: • Verify that Bluetooth® technology is turned on.
• Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list.
Related topics
Bluetooth technology basics, 212
I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentationthat came with the Bluetooth enabled device.
• If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device.
• If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. In particular, many car kits need to discover your BlackBerry device rather than your BlackBerry
device discovering the car kit. On the Home screen, click the  Manage Connections icon. Click Set Up Bluetooth . Click Listen.
Bluetooth enabled devices can detect your BlackBerry device for two minutes.
• Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. On the Home screen,
click the  Manage Connections  icon. Click Bluetooth Options . Highlight a Bluetooth enabled device. Press the  Menu key. Click
Device Properties . Change the Encryption field to Disabled . Press the  Menu key. Click  Save.
I cannot share contacts with a paired Bluetooth enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on.
• Verify that your BlackBerry® device is paired with the Bluetooth enabled device.
• Verify that, in the Bluetooth options, the  Contacts Transfer field is not set to Disabled.
• Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push
profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.
Related topics
Bluetooth technology basics, 212
User GuideBluetooth technology219 
						

							GPS technologyDepending on your wireless service provider, this feature might not be supported.
About GPS technology Depending on your wireless service provider, this feature might not be supported.
You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based
services. Location-based applications can use your GPS location to provide you with information such as driving directions.
If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want
to use GPS technology, you can pair your BlackBerry device with a  Bluetooth® enabled GPS receiver. For more information, contact your wireless
service provider.
If your device is connected to a CDMA network and you make an emergency call or your device is in Emergency Callback Mode, an emergency
operator might be able to use GPS technology to estimate your location.
Note:   In an emergency, always provide the emergency operator with as much information as possible. Emergency operators might not be able
to estimate your location using only GPS technology.
Get your GPS location Depending on your wireless service provider and wireless network, this feature might not be supported. To perform this task, you must pair
your BlackBerry® device with a Bluetooth® enabled GPS receiver if your device does not have an internal GPS receiver.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  GPS.
4. Press the  Menu key.
5. Click  Refresh GPS .
The longitude and latitude coordinates for your current location appear.
Turn off location aiding Depending on your wireless service provider and wireless network, this feature might not be supported. By default, location aiding is turned
on to improve the performance of GPS technology. When location aiding is turned on, your BlackBerry® device connects to a central server
periodically, which can increase your data service charges. To avoid these charges, you can turn off location aiding, but it might take longer
for your device to get your GPS location. For more information, contact your wireless service provider.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
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							3. Click GPS.
4. Perform one of the following actions: • To turn off location aiding, change the  Location Aiding field to Disabled .
• To turn off location aiding when roaming, change the  Location Aiding field to Disabled While Roaming .
5. Press the  Menu key.
6. Click  Save.
Prevent others from tracking your location If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your BlackBerry device.
For more information, contact your administrator.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  GPS.
4. Change the  GPS Services field to Location Off .
5. Press the  Menu key.
6. Click  Save.
Troubleshooting: GPS technology
I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky.
• If you are indoors, move close to a window.
• If you have paired your  BlackBerry® device with a  Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is
turned on.
• If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.User GuideGPS technology221 
						

							Maps
Map basics
Get directions 1. On the Home screen or in a folder, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Get Directions .
4. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the  Enter (or Select) Start Location field.
• To specify a location for a contact, type the contact name in the  Enter (or Select) Start Location field.
• To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click  Where I Am.
• To specify a recently viewed location, click  Recent.
• To specify a saved location, click  Favorites.
5. Repeat step 4 to specify an ending location.
6. Select or clear the check box beside one or more route options.
To get directions from the ending location to the starting location, press the  Menu key. Click  Reverse Directions .
View directions as a route on a map When viewing text directions, click  View On Map.
To view text directions again, press the  Menu key. Click  View Directions .
Send a route or a map 1. On a map, press the  Menu key.
2. Click  Send Directions  or Send Location .
3. Click a message type.
View a location on a map 1. On the Home screen, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Find Location .
4. Perform one of the following actions:
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							• To view a new location, type an address in the Find field. To type the address information into specific address fields, click
Advanced .
• To view a location for a contact, type the contact name in the  Find field.
• To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click  Where I Am.
• To view a location that you viewed recently, click  Recent.
• To view a saved location, click  Favorites.
If you are viewing a location other than your current location, to get directions to this location from your current location, press the  Menu key.
Click  Navigate to Here . Your device must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this
task.
View an address on a map using a link When your BlackBerry® devices recognizes an address in certain applications such as instant messaging applications and MemoPad, your
device underlines the address.
1. Highlight an underlined address.
2. Press the  Menu key.
3. Click  View on Map .
View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks.
1. On a map, press the  Menu key.
2. Click  Local Search .
3. Type the point of interest information.
4. Press the  Enter key.
View points of interest on a map 1. On the Home screen, click the  Maps icon.
2. When viewing a list of points of interest, click  View On Map.
To view a list of points of interest again, press the  Menu key. Click  View Businesses .
Track your movement To perform this task, you must set a GPS receiver to use when you track your movement.
1. On a map, press the  Menu key.
2. Click  Start GPS Navigation .
To stop tracking your movement, press the  Menu key. Click  Stop GPS Navigation .
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							About GPS technology, 27
Set a home or work address 1. On a map, press the  Menu key.
2. Click  Layers.
3. If necessary, expand the  Favorites folder and the  Locations folder.
4. Highlight  Home or Work .
5. Press the  Menu key.
6. Click  Edit.
7. Edit the address information.
8. Press the  Menu key.
9. Click  Lookup Address .
Show or hide a layer on a map You can set your BlackBerry® device to display routes and locations that you have viewed recently on a map, as well as routes and locations
that you have bookmarked.
1. On the Home screen or in a folder, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Layers.
4. Highlight a layer.
5. Press the  Menu key.
6. Click  Show or Hide .
Navigation
Zoom in to a direction on a route 1. On a map, highlight a direction on a route.
2. Press the  Menu key.
3. Click  Zoom To Point .
Zoom in to or out from a map 1. On a map, press the  Menu key.
2. Click  Zoom.
3. Perform one of the following actions: • To zoom in, slide your finger up on the trackpad.
• To zoom out, slide your finger down on the trackpad.User GuideMaps224 
						

							Pan a mapOn a map, slide your finger in any direction on the trackpad.
Maps bookmarks
Add a bookmark for a location or route 1. On the Home screen, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Add To Favorites .
4. Perform any of the following actions: • To rename the bookmark, in the  Label field, type a new name.
• To file the bookmark in a different location, change the  Folder field.
5. Click  OK.
Change a bookmark for a location or route 1. On the Home screen, click the  Maps icon
2. On a map, press the  Menu key.
3. Click  Find Location .
4. Click  Favorites.
5. Highlight a bookmark.
6. Press the  Menu key.
7. Click  Edit.
8. Change the bookmark.
9. Press the  Menu key.
10. Click  Save.
Delete a bookmark for a location or route 1. On the Home screen, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Find Location .
4. Click  Favorites.
5. Highlight a bookmark.
6. Press the  Menu key.
7. Click  Delete.
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							Add a bookmark folder for locations or routes1. On the Home screen, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Find Location .
4. Click  Favorites.
5. Press the  Menu key.
6. Click  Add Subfolder .
File a bookmark for a location or route 1. On the Home screen, click the  Maps icon.
2. On a map, press the  Menu key.
3. Click  Find Location .
4. Click  Favorites.
5. Highlight a bookmark.
6. Press the  Menu key.
7. Click  Move.
8. Click a new location.
Map options
Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your  BlackBerry® device with a  Bluetooth® enabled GPS receiver.
1. On a map, press the  Menu key.
2. Click  Options.
3. Change the  GPS Source field.
4. Press the  Menu key.
5. Click  Save.
Clear the map cache 1. On a map, press the  Menu key.
2. Click  Options.
3. Press the  Menu key.
4. Click  Clear Cache .
5. Click  Delete.
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							View status information at the top of a mapYou can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the
top of maps.
1. On a map, press the  Menu key.
2. Click  Options.
3. Change the  Hide Title Bar field to No.
4. Press the  Menu key.
5. Click  Save.
To hide the status information again, change the  Hide Title Bar field to Yes.
View north at the top of a map By default, when you are tracking your movement, the direction that you are moving appears at the top of the map.
1. On a map, press the  Menu key.
2. Click  North Up .
To view the direction that you are moving at the top of the map again, press the  Menu key. Click  Track Up.
Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the  Menu key.
2. Click  Hide Dashboard .
To view the tracking information again, press the  Menu key. Click  Show Dashboard .
Keep backlighting on when you track your movement By default, backlighting turns off automatically after a timeout to conserve battery power. You can change map options so that backlighting
remains on when you track your movement unless the battery power level drops below a specified percentage.
1. On a map, press the  Menu key.
2. Click  Options.
3. Change the  Backlight Timeout When  field.
4. Press the  Menu key.
5. Click  Save.
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Set how long backlighting remains on, 195
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							View a geotagged picture on a mapWhen you highlight a geotagged picture that is saved on your  BlackBerry® device, a globe indicator appears beside the file name in the lower-
left corner of the screen.
1. On the Home screen, click the  Media icon.
2. Click  Pictures.
3. Click a category.
4. Highlight a geotagged picture.
5. Press the  Menu key.
6. Click  View on Map .
Map shortcuts • To zoom in to a map, press  I.
• To zoom out from a map, press  O.
• To move to the next direction on a route, press  N.
• To move to the previous direction on a route, press  P.
• To view status information at the top of a map, press  U. To hide status information at the top of a map, press  U again.
• To view tracking information at the bottom of a map while you are tracking your movement, press the  Space key. To hide tracking information
at the bottom of a map, press the  Space key again.
Troubleshooting: Maps
Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network.
If diagonal lines appear for a long period of time, verify that your device is connected to the wireless network.
Some features are not available on my device The availability of certain features on your  BlackBerry® device might be affected based on various items such as your device model and wireless
service plan.
If your email account uses a BlackBerry® Enterprise Server , your organization might not have set up some features or might prevent you from
using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit
www.blackberry.com/go/devices .
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