Blackberry 9720 Smartphone 7 1 User Guide

							To use your smartphone as a tethered modem with a laptop, you must connect your smartphone with your laptop using a 
USB cable and open the 
BlackBerry Desktop Software. To use your smartphone as a tethered modem with a BlackBerry 
PlayBook
 tablet, you must pair your smartphone with your tablet using Bluetooth technology.
While using your smartphone as a modem, you might not be able to use your smartphone's Phone application, Messaging 
applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the tethered 
Internet connection.
For more information about tethering, see the Help on your BlackBerry PlayBook tablet or in the BlackBerry Desktop 
Software
.
Copy contacts to and from SIM card
The Copy All feature can be used to copy contacts from your SIM card to your contacts list. A helpful feature when you are 
setting up a new device. You can also copy contacts from your contacts list to your SIM card, but they must be copied 
individually to ensure storage availability. Depending on your wireless service provider, your 
BlackBerry smartphone might 
not use a SIM card.
Do one of the following:
• To copy contacts from your SIM card to your contact list, in the contact list, press the  key > SIM Phone Book. 
Press the 
 key > Copy All To Contacts.
• To copy a contact from your contact list to your SIM Card, in the contact list, click a contact. Highlight a phone number.  Press the 
 key > Copy to SIM Phone Book. Press the  key > Save.
Another option to backup your contacts is to use the BlackBerry Desktop Software. For more information, visit 
docs.blackberry.com to see the User Guide for BlackBerry Desktop Software.
Change your ring tone, notifiers, reminders, or alerts
In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry 
smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, 
LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed.
1.On the home screen, click your Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone or ring volume, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your smartphone or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
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							4.Press the  key > Save. 
Related information
I can't change the number of times that my smartphone rings,86
Add or delete a contact alert,178
Add or delete a custom sound profile,177
Icons for sound and alert profiles,176
View a location on a map
1.On the home screen, click the Maps icon.
2.Press the  key > Find a Location. 
•To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the 
information for the point of interest. Highlight the point of interest.
•To view a new location, in the Find an address field, type an address. Highlight the location.
•To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact 
information.
•To view a favorite location, in the Favorites section, highlight the location.
3.Press the  key > View on Map. 
If you are viewing a location other than your current location, to get directions to this location from your current location, 
press the 
 key > Navigate to Here. Your BlackBerry smartphone must have an internal GPS receiver or be paired 
with a 
Bluetooth enabled GPS receiver to perform this task.
Lock or unlock your smartphone
You can change the unlock option to a tap and slide motion. If you don't change the unlock option, the  key on your 
smartphone is automatically used.
Do one of the following:
• To lock the keyboard, press the  key on the top of your smartphone or tap the bottom of the screen and slide your 
finger up.
• To unlock the keyboard, press the  key again or tap the bottom of the screen and slide your finger up.
• To lock your smartphone with a password, on the home screen or in a folder, click the  icon.
•To unlock your smartphone, enter your password.
Related information
Set or change your smartphone password,355
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							Turn on or turn off airplane mode
You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more 
information, see the 
Safety and Product Information booklet for your BlackBerry smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
•To turn on airplane mode, click All Off.
•To turn off airplane mode, click Restore Connections.
Related information
Turn on or turn off data service or set roaming options,294
Turn on, turn off, or check the status of a network connection,291
Popular tips
Save time and maximize your efficiency with these quick tips.
Tips: Finding apps
Look in a folder on your home screen.Some apps are located in folders on your home screen. 
Click a folder to see what apps are inside.Make all hidden apps visible on the home screen.On the home screen, press the  key > Show All 
Icons
. To unhide an app, highlight it and then press the 
 key > Unhide Icon. If the icon is hidden in other 
panels, you can unhide the icon in all panels, or in the  current panel only. If 
Show All Icons does not appear in the 
menu, there are no apps hidden from view.
Search for an app.On the home screen, start typing the app name.Verify that an app is installed.On the home screen or in a folder, click the Options icon. 
Click Device > Application Management. If the app is 
listed, it is installed on your 
BlackBerry smartphone.
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							Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice mail message, or feed, or they 
inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, 
new content within apps, and at the top of the Home screen.
For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click your smartphone model, and then 
click the 
Icon Guide.
Remove the new item indicator .Open each item that has this indicator. For example, to 
remove it from the Messages icon, click the icon.Remove the unopened message indicator .In the Messages app, do one or more of the following:
•Open all of your messages by clicking on them. If you 
can't find all of your unread messages in your inbox, 
look in your messages folders.
•Mark a message as read. Highlight a message. Press 
the 
 key > Mark Read.
•Mark all messages that are prior to a date as read. 
Highlight a date field. Press the 
 key > Mark Prior 
Read
.
Identify an indicator.•You might be able to identify an indicator by seeing the 
icon of the application that the indicator refers to. To 
see a complete list of applications on your 
BlackBerry 
smartphone and their icons, on the Home screen or in a 
folder, click the 
Options icon. Click Device > 
Application Management.
Tips: Updating your software
Updated BlackBerry Device Software and BlackBerry Desktop Software are released periodically, and you might be able to 
update the software from either your computer or your smartphone. 
Research In Motion recommends that you regularly 
create and save a backup file on your computer, especially before you update any software. Maintaining a current backup 
file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an 
unforeseen issue.
Check to see if there is updated BlackBerry Device 
Software
 that you can download over the network.
Depending on your smartphone model, this feature might  not be supported.
 On the home screen or in a folder, click 
the 
Options icon. Click Device > Software Updates.
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							Update your BlackBerry Device Software from your 
computer
.
On your computer, visit www.blackberry.com/update. Click 
Check for Updates. Connect your smartphone to your 
computer. 
Set your BlackBerry Desktop Software to check for updates 
automatically
.
For instructions, see the Help in BlackBerry Desktop 
Software
.
Update your BlackBerry Desktop Software.Visit www.blackberry.com/desktopsoftware.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom. 
Access popular options such as setting the alarm, viewing 
notifications, and turning on or turning off network 
connections.Highlight and click the areas at the top of the home screen.See all the apps and folders on the Home screen, or 
minimize the panel and view the wallpaper.On the navigation bar, click All.Switch to another app.Press and hold the  key. Click an app. Note: The other app might still be running in the 
background.Open an app with a convenience key.Press a convenience key on the side of your BlackBerry 
smartphone. 
Note: You can customize which app a convenience key 
opens.Use pop-up menus.Pop-up menus provide common available actions, and 
appear in the center of the screen. For example, you can  use the pop-up menu in a message to file, forward, or reply 
to the message. 
To open a pop-up menu, touch and hold 
the screen or press and hold the trackpad. To select a  command, tap the icon or click the trackpad.
Switch to the Favorites, Media, Downloads, and Frequent 
panels.
On the home screen, highlight All on the navigation bar and 
slide your finger on the trackpad right or left.Add an app to the Favorites panel.Highlight an app on the home screen or in a folder. Press 
the 
 key > Mark as Favorite.
Change options for the home screen such as the wallpaper.On the home screen, press the  key > Options.User GuideQuick Help
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							Related information
Change what happens when you type on the Home screen,27
Assign an application to a convenience key,250
Keep an application running in the background and switch to another application,276
Tips: Extending battery life
Close apps when you're finished with them.In an app, press the  key and click Close or Exit.Turn on battery saving mode.On the home screen or in a folder, click the Options icon. 
Click Device > Battery Saving Mode. Select the Turn on 
Battery Saving Mode when battery power level is low 
checkbox.
Turn off network connections you aren't using.On the home screen, click the connections area at the top 
of the screen, or click the 
Manage Connections icon. Click 
a network connection to clear the checkbox.
If your BlackBerry smartphone supports Wi-Fi, use Wi-Fi 
when you're in an area with reduced wireless coverage.
On the home screen, click the connections area at the top 
of the screen, or click the 
Manage Connections icon. 
Select the Wi-Fi checkbox.
Set your smartphone to turn on and turn off automatically.On the home screen or in a folder, click the Options icon. 
Click Device > Auto On/Off.
Close browser tabs you aren't using.In the browser, press the  key > Tabs. Highlight a 
tab and click the 
 icon.
Turn off location-based services when you're not using them.On the home screen or in a folder, click the Options icon. 
Click Device > Location Settings. Turn off any options 
you're not using.
Set backlighting to remain on for a shorter period of time, 
and lower its brightness.On the home screen or in a folder, click the Options icon. 
Click Display > Screen Display.
Switch your vibrating notifications to sound notifications or  LED notifications, lower the volume of your sound 
notifications, or select a shorter ring tone.On the home screen, click your Sound and Alert Profiles 
icon. Click Change Sounds and Alerts.
Delete the previous text from a reply message.When you are replying to a message, press the  key 
> 
Delete Original Text.
Change how often podcast or social feed applications refresh  content.Your podcast and social feed applications periodically 
refresh content. In some of these applications, you can User GuideQuick Help
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							reduce how often the content refreshes. For more 
information, see the Help in the application.If your smartphone has a camera flash, turn off the flash.On the home screen, click the Camera icon. Click the flash 
icon at the bottom of the screen until the 
flash off 
indicator appears.
Keep your battery connections clean.Every few months, use a cotton swab or dry cloth to clean  the metal contacts on the battery and the smartphone.Check for Device Software updates.Click the Options icon > Device > Software Updates.
Tips: Freeing space for your music, pictures, videos, 
and files
You can store files in the built-in media storage on your BlackBerry smartphone or on a media card.
Check how much storage is used by media files and  documents.On the home screen, click the Media icon. Press the 
key > Memory Use.
Delete unneeded files.On the home screen or in a folder, click the Files icon. Find 
and highlight a file. 
Press the  key > Delete.
Reduce the size of pictures you take and videos you record.On the home screen, click the Camera icon or the Media 
icon > Video Camera icon. Press the  key > Options. 
Change the Image Size or Video Format field.
Store files on a media card instead of your smartphone.On the home screen, click the Camera icon or the Media 
icon > Video Camera icon. Press the  key > Options. 
In the Storage section, change the Store Pictures or Store 
Videos
 field.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you  update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Copy, move, rename, or delete a file,145
Change the size of pictures that you take,165
View the amount of available storage space on your smartphone,345
Change how long your smartphone stores calendar entries,206
Keep an application running in the background and switch to another application,276
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							Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, 
such as avoiding leaving your smartphone unattended.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you  update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Set a smartphone password.On the home screen or in a folder, click the Options icon. 
Click Security > Password.
Encrypt contacts and files.On the home screen or in a folder, click the Options icon. 
Click Security > Encryption.
Back up your smartphone data to your computer.Use the BlackBerry Desktop Software to back up your 
smartphone data to your computer. 
To download the 
BlackBerry Desktop Software, from your computer, visit 
www.blackberry.com/desktop and select the appropriate 
option for your computer.
Back up your smartphone data to a media card.On the home screen, click the Setup icon. In the Setup 
section, click Device Switch > Save Data.
Related information
Turn on encryption,344
Set or change your smartphone password,355
Shortcuts: Phone
Depending on the typing input language that you're using, some shortcuts might not be available.
Change your ring toneFrom the home screen, press the  key. Press the 
 key > Phone Ring Tones.
Check your voice mailPress and hold 1.Set up a speed dial for a contactFrom the home screen or in the Phone application, press 
and hold the key that you would like to assign speed dial to.Add an extension to a phone numberPress the  key and X. Type the extension number.Type a letter in a phone number fieldPress the  key and the letter key.User GuideQuick Help
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							Insert a plus sign (+) when typing a phone numberPress O.Turn on or turn off the speakerphone during a callPress the  key on the keyboard.Stop listening to a call with a wireless headsetPress the  key on the keyboard.Change the active phone numberFrom the home screen, press the  key. Click your 
phone number at the top of the screen. Click a phone 
number.
Shortcuts: Typing with the physical keyboard
Depending on the typing input language that you're using, some shortcuts might not be available.
Insert a period (.)Press the  key twice. The next letter is capitalized.Insert an at sign (@) or a period (.) in an email address fieldPress the  key.Capitalize a letterPress and hold the letter key until the capitalized letter  appears.Turn on CAPS lockPress the  key and the Right  key. To turn off 
CAPS lock, press the 
Left or Right  key.
Type a symbolPress the  key. Type the letter that appears below the 
symbol.Type the alternate character on a keyPress the  key and the character key.Type an accented or special characterPress and hold the letter key and, on the trackpad, slide 
your finger left or right. For example, to type ü, press and 
hold 
U and slide your finger left until ü appears. Release the 
letter key when the accented or special character appears.
Type a number in a text fieldPress and hold the  key and press the number key.Type a number in a number fieldPress a number key. You don't need to press the 
key.
Turn on NUM lockPress the  key and the Left  key. To turn off 
NUM lock, press the 
Left or Right  key.
Highlight a line of textPress the Left or Right  key and, on the trackpad, 
slide your finger up or down.User GuideQuick Help
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							Highlight text character by characterPress the Left or Right  key and, on the trackpad, 
slide your finger left or right.Cut highlighted textPress the Left or Right  key and the  key.Copy highlighted textPress the  key and click the trackpad.Paste textPress the Left or Right  key and click the trackpad.
Shortcuts: Media
Depending on the typing input language that you're using, some shortcuts might not be available.
Audio and video files
Pause an audio or video filePress the Mute key on the right side of your BlackBerry 
smartphone.
Resume playing an audio or video filePress the Mute key again.Play the next audio filePress and hold the Volume Up key on the right side of your 
smartphone.Play the previous audio filePress and hold the Volume Down key on the right side of 
your smartphone.Turn on the audio boost feature if you're using a headsetPress the Volume Up key until the audio boost feature turns 
on.
Pictures
Zoom inPress IZoom outPress OPan upPress 2Pan downPress 8Pan rightPress 6Pan leftPress 4User GuideQuick Help
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