Blackberry 9720 Smartphone 7 1 User Guide
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Contents Quick Help................................................................................................................................\ ...................10 Getting started: Your smartphone.................................................................................................................10 Popular topics................................................................................................................................\ ..............29 Popular tips................................................................................................................................\ .................33 Common troubleshooting.............................................................................................................................41 Tips and shortcuts................................................................................................................................\ .......46 Tips: Doing things quickly.............................................................................................................................46 Tips: Extending battery life ..........................................................................................................................47 Tips: Finding apps................................................................................................................................\ ........48 Tips: Freeing space for your music, pictures, videos, and files.......................................................................48 Tips: Freeing space to optimize your smartphone's performance..................................................................49 Tips: Updating your software........................................................................................................................50 Tips: Keeping your information safe..............................................................................................................51 Tips: Managing indicators ...........................................................................................................................51 Shortcuts: Phone................................................................................................................................\ .........52 Shortcuts: Messages................................................................................................................................\ ....53 Shortcuts: Files and attachments.................................................................................................................54 Shortcuts: Typing with the physical keyboard...............................................................................................55 Shortcuts: Media................................................................................................................................\ .........56 Shortcuts: Browser................................................................................................................................\ ......57 Shortcuts: Search................................................................................................................................\ ........58 Shortcuts: Calendar................................................................................................................................\ .....59 Troubleshooting: Shortcuts..........................................................................................................................60 Phone................................................................................................................................\ ..........................61 How to: Phone................................................................................................................................\ .............61 Tips: Phone................................................................................................................................\ .................80 Personalize: Phone................................................................................................................................\ ......80 Troubleshooting: Phone...............................................................................................................................84
Voice commands................................................................................................................................\ .........88 How to: Voice commands.............................................................................................................................88 Troubleshooting: Voice commands...............................................................................................................90 Messages................................................................................................................................\ ....................92 Getting started: Messages application..........................................................................................................92 How to: Messages application......................................................................................................................93 Tips: Messages application........................................................................................................................129 Personalize: Messages application.............................................................................................................131 Troubleshooting: Messages application......................................................................................................136 Files and attachments................................................................................................................................142 How to: Files ................................................................................................................................\ .............142 Tips: Files ................................................................................................................................\ .................148 Troubleshooting: Files ...............................................................................................................................149 Media................................................................................................................................\ ........................151 Getting started: Media...............................................................................................................................151 How to: Media................................................................................................................................\ ............153 Tips: Media................................................................................................................................\ ................171 Troubleshooting: Media.............................................................................................................................172 Ring tones, sounds, and alerts....................................................................................................................176 How to: Ring tones, sounds, and alerts.......................................................................................................176 Troubleshooting: Ring tones, sounds, and alerts.........................................................................................180 Browser................................................................................................................................\ .....................181 How to: Browser................................................................................................................................\ ........181 Tips: Browser................................................................................................................................\ .............194 Personalize: Browser................................................................................................................................\ .196 Troubleshooting: Browser..........................................................................................................................196 Calendar................................................................................................................................\ ....................198 Getting started: Calendar...........................................................................................................................198
How to: Calendar................................................................................................................................\ .......199 Tips: Calendar................................................................................................................................\ ...........208 Personalize: Calendar................................................................................................................................209 Troubleshooting: Calendar.........................................................................................................................210 Contacts................................................................................................................................\ ....................212 Getting started: Contacts...........................................................................................................................212 How to: Contacts................................................................................................................................\ .......214 Personalize: Contacts................................................................................................................................224 Troubleshooting: Contacts.........................................................................................................................226 Clock................................................................................................................................\ .........................227 Getting started: Clock................................................................................................................................227 How to: Clock................................................................................................................................\ .............228 Personalize: Clock................................................................................................................................\ ......231 Troubleshooting: Clock..............................................................................................................................232 Tasks and memos................................................................................................................................\ ......234 Create a task or memo...............................................................................................................................234 Send a task or memo................................................................................................................................\ .234 Change or delete a task or memo...............................................................................................................234 Change the status of a task........................................................................................................................234 Hide completed tasks................................................................................................................................235 Show tasks in the calendar.........................................................................................................................235 Synchronizing tasks and memos................................................................................................................235 About categories................................................................................................................................\ ........237 Categorize a contact, task, or memo...........................................................................................................237 Create a category for contacts, tasks, or memos.........................................................................................238 Turn off the prompt that appears before you delete items...........................................................................238 Typing................................................................................................................................\ .......................239 How to: Typing................................................................................................................................\ ...........239 Tips: Typing................................................................................................................................\ ...............246 Personalize: Typing................................................................................................................................\ ....247 Troubleshooting: Typing.............................................................................................................................248
Keyboard................................................................................................................................\ ...................250 How to: Keyboard................................................................................................................................\ ......250 Language................................................................................................................................\ ..................253 How to: Language................................................................................................................................\ ......253 Troubleshooting: Language........................................................................................................................255 Screen display................................................................................................................................\ ...........256 How to: Screen display...............................................................................................................................256 Personalize: Screen display........................................................................................................................260 Troubleshooting: Screen display.................................................................................................................262 GPS technology................................................................................................................................\ .........264 Getting started: GPS technology.................................................................................................................264 How to: GPS technology.............................................................................................................................264 Troubleshooting: GPS technology...............................................................................................................266 Maps................................................................................................................................\ .........................267 How to: Maps................................................................................................................................\ .............267 Tips: Maps................................................................................................................................\ .................271 Personalize: Maps................................................................................................................................\ ......271 Troubleshooting: Maps..............................................................................................................................273 Applications................................................................................................................................\ ...............274 Getting started: Applications......................................................................................................................274 How to: Applications................................................................................................................................\ ..275 Tips: Applications................................................................................................................................\ ......277 Troubleshooting: Applications....................................................................................................................279 BlackBerry ID................................................................................................................................\ ............283 How to: BlackBerry ID................................................................................................................................283 Tips: BlackBerry ID................................................................................................................................\ ....284 Frequently asked questions: BlackBerry ID.................................................................................................284
BlackBerry Device Software.......................................................................................................................286 How to: BlackBerry Device Software...........................................................................................................286 Troubleshooting: BlackBerry Device Software............................................................................................288 Manage Connections................................................................................................................................\ .290 Mobile network ................................................................................................................................\ .........290 Wi-Fi technology................................................................................................................................\ ........298 Mobile Hotspot mode................................................................................................................................\ .311 Getting started: Mobile Hotspot mode........................................................................................................311 How to: Mobile Hotspot mode....................................................................................................................312 Troubleshooting: Mobile Hotspot mode......................................................................................................315 Bluetooth technology................................................................................................................................\ .316 Getting started: Bluetooth technology........................................................................................................316 How to: Bluetooth technology....................................................................................................................318 Troubleshooting: Bluetooth technology......................................................................................................325 Media server................................................................................................................................\ ..............328 How to: Media server................................................................................................................................\ .328 Smart accessories................................................................................................................................\ ......330 About the Smart Accessories application....................................................................................................330 Set up a new dock................................................................................................................................\ ......330 Change a dock profile................................................................................................................................330 Delete a saved dock profile........................................................................................................................331 Power and battery................................................................................................................................\ ......332 Getting started: Power and battery.............................................................................................................332 How to: Power and battery.........................................................................................................................332 Tips: Power and battery.............................................................................................................................337 Troubleshooting: Power and battery...........................................................................................................338 Storage space and media cards.................................................................................................................339 How to: Storage space and media cards.....................................................................................................339
Tips: Storage space and media cards.........................................................................................................345 Troubleshooting: Storage space and media cards.......................................................................................347 Search................................................................................................................................\ .......................349 How to: Search................................................................................................................................\ ..........349 Tips: Search................................................................................................................................\ ...............353 Troubleshooting: Search............................................................................................................................354 Security................................................................................................................................\ .....................355 Getting started: Security............................................................................................................................355 How to: Security................................................................................................................................\ .........358 Tips: Security................................................................................................................................\ .............388 Troubleshooting: Security..........................................................................................................................389 Service books and diagnostic reports.........................................................................................................392 Run, view, send, or delete a diagnostic report.............................................................................................392 Accept, delete, or restore a service book ...................................................................................................392 Set a default recipient for diagnostic reports...............................................................................................393 Find your smartphone model number and version of the BlackBerry Device Software .................................393 I can't run or submit a diagnostic report.....................................................................................................393 Synchronization................................................................................................................................\ .........394 How to: Synchronization............................................................................................................................394 Troubleshooting: Synchronization..............................................................................................................397 Accessibility options................................................................................................................................\ ..399 Getting started: Accessibility......................................................................................................................399 How to: Accessibility................................................................................................................................\ ..399 Calculator................................................................................................................................\ ..................405 Use the calculator ................................................................................................................................\ .....405 Convert a measurement.............................................................................................................................405 Glossary................................................................................................................................\ .....................406
Legal notice ................................................................................................................................\ ..............408
Quick Help Getting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry smartphone. Your BlackBerry smartphone at a glance Inserting the SIM card, media card, and battery User GuideQuick Help 10