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Blackberry 9720 Smartphone 7 1 User Guide

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    							BlackBerry 9720 Smartphone
    Version: 7.1
    User Guide 
    						
    							Published: 2013-08-13SWD-20130813120842959 
    						
    							Contents
    Quick Help................................................................................................................................\
    ...................10
    Getting started: Your smartphone.................................................................................................................10
    Popular topics................................................................................................................................\
    ..............29
    Popular tips................................................................................................................................\
    .................33
    Common troubleshooting.............................................................................................................................41
    Tips and shortcuts................................................................................................................................\
    .......46
    Tips: Doing things quickly.............................................................................................................................46
    Tips: Extending battery life ..........................................................................................................................47
    Tips: Finding apps................................................................................................................................\
    ........48
    Tips: Freeing space for your music, pictures, videos, and files.......................................................................48
    Tips: Freeing space to optimize your smartphone's performance..................................................................49
    Tips: Updating your software........................................................................................................................50
    Tips: Keeping your information safe..............................................................................................................51
    Tips: Managing indicators ...........................................................................................................................51
    Shortcuts: Phone................................................................................................................................\
    .........52
    Shortcuts: Messages................................................................................................................................\
    ....53
    Shortcuts: Files and attachments.................................................................................................................54
    Shortcuts: Typing with the physical keyboard...............................................................................................55
    Shortcuts: Media................................................................................................................................\
    .........56
    Shortcuts: Browser................................................................................................................................\
    ......57
    Shortcuts: Search................................................................................................................................\
    ........58
    Shortcuts: Calendar................................................................................................................................\
    .....59
    Troubleshooting: Shortcuts..........................................................................................................................60
    Phone................................................................................................................................\
    ..........................61
    How to: Phone................................................................................................................................\
    .............61
    Tips: Phone................................................................................................................................\
    .................80
    Personalize: Phone................................................................................................................................\
    ......80
    Troubleshooting: Phone...............................................................................................................................84 
    						
    							Voice commands................................................................................................................................\
    .........88
    How to: Voice commands.............................................................................................................................88
    Troubleshooting: Voice commands...............................................................................................................90
    Messages................................................................................................................................\
    ....................92
    Getting started: Messages application..........................................................................................................92
    How to: Messages application......................................................................................................................93
    Tips: Messages application........................................................................................................................129
    Personalize: Messages application.............................................................................................................131
    Troubleshooting: Messages application......................................................................................................136
    Files and attachments................................................................................................................................142
    How to: Files ................................................................................................................................\
    .............142
    Tips: Files ................................................................................................................................\
    .................148
    Troubleshooting: Files ...............................................................................................................................149
    Media................................................................................................................................\
    ........................151
    Getting started: Media...............................................................................................................................151
    How to: Media................................................................................................................................\
    ............153
    Tips: Media................................................................................................................................\
    ................171
    Troubleshooting: Media.............................................................................................................................172
    Ring tones, sounds, and alerts....................................................................................................................176
    How to: Ring tones, sounds, and alerts.......................................................................................................176
    Troubleshooting: Ring tones, sounds, and alerts.........................................................................................180
    Browser................................................................................................................................\
    .....................181
    How to: Browser................................................................................................................................\
    ........181
    Tips: Browser................................................................................................................................\
    .............194
    Personalize: Browser................................................................................................................................\
    .196
    Troubleshooting: Browser..........................................................................................................................196
    Calendar................................................................................................................................\
    ....................198
    Getting started: Calendar...........................................................................................................................198 
    						
    							How to: Calendar................................................................................................................................\
    .......199
    Tips: Calendar................................................................................................................................\
    ...........208
    Personalize: Calendar................................................................................................................................209
    Troubleshooting: Calendar.........................................................................................................................210
    Contacts................................................................................................................................\
    ....................212
    Getting started: Contacts...........................................................................................................................212
    How to: Contacts................................................................................................................................\
    .......214
    Personalize: Contacts................................................................................................................................224
    Troubleshooting: Contacts.........................................................................................................................226
    Clock................................................................................................................................\
    .........................227
    Getting started: Clock................................................................................................................................227
    How to: Clock................................................................................................................................\
    .............228
    Personalize: Clock................................................................................................................................\
    ......231
    Troubleshooting: Clock..............................................................................................................................232
    Tasks and memos................................................................................................................................\
    ......234
    Create a task or memo...............................................................................................................................234
    Send a task or memo................................................................................................................................\
    .234
    Change or delete a task or memo...............................................................................................................234
    Change the status of a task........................................................................................................................234
    Hide completed tasks................................................................................................................................235
    Show tasks in the calendar.........................................................................................................................235
    Synchronizing tasks and memos................................................................................................................235
    About categories................................................................................................................................\
    ........237
    Categorize a contact, task, or memo...........................................................................................................237
    Create a category for contacts, tasks, or memos.........................................................................................238
    Turn off the prompt that appears before you delete items...........................................................................238
    Typing................................................................................................................................\
    .......................239
    How to: Typing................................................................................................................................\
    ...........239
    Tips: Typing................................................................................................................................\
    ...............246
    Personalize: Typing................................................................................................................................\
    ....247
    Troubleshooting: Typing.............................................................................................................................248 
    						
    							Keyboard................................................................................................................................\
    ...................250
    How to: Keyboard................................................................................................................................\
    ......250
    Language................................................................................................................................\
    ..................253
    How to: Language................................................................................................................................\
    ......253
    Troubleshooting: Language........................................................................................................................255
    Screen display................................................................................................................................\
    ...........256
    How to: Screen display...............................................................................................................................256
    Personalize: Screen display........................................................................................................................260
    Troubleshooting: Screen display.................................................................................................................262
    GPS technology................................................................................................................................\
    .........264
    Getting started: GPS technology.................................................................................................................264
    How to: GPS technology.............................................................................................................................264
    Troubleshooting: GPS technology...............................................................................................................266
    Maps................................................................................................................................\
    .........................267
    How to: Maps................................................................................................................................\
    .............267
    Tips: Maps................................................................................................................................\
    .................271
    Personalize: Maps................................................................................................................................\
    ......271
    Troubleshooting: Maps..............................................................................................................................273
    Applications................................................................................................................................\
    ...............274
    Getting started: Applications......................................................................................................................274
    How to: Applications................................................................................................................................\
    ..275
    Tips: Applications................................................................................................................................\
    ......277
    Troubleshooting: Applications....................................................................................................................279
    BlackBerry ID................................................................................................................................\
    ............283
    How to: BlackBerry ID................................................................................................................................283
    Tips: BlackBerry ID................................................................................................................................\
    ....284
    Frequently asked questions: BlackBerry ID.................................................................................................284 
    						
    							BlackBerry Device Software.......................................................................................................................286
    How to: BlackBerry Device Software...........................................................................................................286
    Troubleshooting: BlackBerry Device Software............................................................................................288
    Manage Connections................................................................................................................................\
    .290
    Mobile network ................................................................................................................................\
    .........290
    Wi-Fi technology................................................................................................................................\
    ........298
    Mobile Hotspot mode................................................................................................................................\
    .311
    Getting started: Mobile Hotspot mode........................................................................................................311
    How to: Mobile Hotspot mode....................................................................................................................312
    Troubleshooting: Mobile Hotspot mode......................................................................................................315
    Bluetooth technology................................................................................................................................\
    .316
    Getting started: Bluetooth technology........................................................................................................316
    How to: Bluetooth technology....................................................................................................................318
    Troubleshooting: Bluetooth technology......................................................................................................325
    Media server................................................................................................................................\
    ..............328
    How to: Media server................................................................................................................................\
    .328
    Smart accessories................................................................................................................................\
    ......330
    About the Smart Accessories application....................................................................................................330
    Set up a new dock................................................................................................................................\
    ......330
    Change a dock profile................................................................................................................................330
    Delete a saved dock profile........................................................................................................................331
    Power and battery................................................................................................................................\
    ......332
    Getting started: Power and battery.............................................................................................................332
    How to: Power and battery.........................................................................................................................332
    Tips: Power and battery.............................................................................................................................337
    Troubleshooting: Power and battery...........................................................................................................338
    Storage space and media cards.................................................................................................................339
    How to: Storage space and media cards.....................................................................................................339 
    						
    							Tips: Storage space and media cards.........................................................................................................345
    Troubleshooting: Storage space and media cards.......................................................................................347
    Search................................................................................................................................\
    .......................349
    How to: Search................................................................................................................................\
    ..........349
    Tips: Search................................................................................................................................\
    ...............353
    Troubleshooting: Search............................................................................................................................354
    Security................................................................................................................................\
    .....................355
    Getting started: Security............................................................................................................................355
    How to: Security................................................................................................................................\
    .........358
    Tips: Security................................................................................................................................\
    .............388
    Troubleshooting: Security..........................................................................................................................389
    Service books and diagnostic reports.........................................................................................................392
    Run, view, send, or delete a diagnostic report.............................................................................................392
    Accept, delete, or restore a service book ...................................................................................................392
    Set a default recipient for diagnostic reports...............................................................................................393
    Find your smartphone model number and version of the BlackBerry Device Software .................................393
    I can't run or submit a diagnostic report.....................................................................................................393
    Synchronization................................................................................................................................\
    .........394
    How to: Synchronization............................................................................................................................394
    Troubleshooting: Synchronization..............................................................................................................397
    Accessibility options................................................................................................................................\
    ..399
    Getting started: Accessibility......................................................................................................................399
    How to: Accessibility................................................................................................................................\
    ..399
    Calculator................................................................................................................................\
    ..................405
    Use the calculator ................................................................................................................................\
    .....405
    Convert a measurement.............................................................................................................................405
    Glossary................................................................................................................................\
    .....................406 
    						
    							Legal notice ................................................................................................................................\
    ..............408 
    						
    							Quick Help
    Getting started: Your smartphone
    Find out about apps and indicators, and what the keys do on your BlackBerry smartphone.
    Your BlackBerry smartphone at a glance
    Inserting the SIM card, media card, and battery
    User GuideQuick Help
    10 
    						
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