Bizfon Owners Guide

							Section 3 Setting Up and Using Extensions
Bizfon Owner’s Guide47
after they have been reset and need to be rec-
reated via General Settings. Operator for-
warding settings go back to the factory 
defaults.
To reset an extension:
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings.
2. Dial extension 200 to access General 
Settings.
3. Enter the system password, if required, 
then press .
4. Press 
 to hear the Manage Extensions 
menu.
5. Press 
 to reset the extension.
6. Enter the number of the extension.
CAUTION!
Resetting an extension deletes all voice mail 
messages and recordings saved for that 
extension.
Managing Biz-
fon Call WaitingThe Bizfon 680 has functionality equivalent 
to Call Waiting built into it. When you are on 
one call, and another call for you arrives, you 
will hear a double beep. Please refer to the 
BizTouch 2 Reference Card or the Reference 
Card for Non-Bizfon Telephones for specific 
instructions on managing multiple calls on 
your telephone. 
						

							Section 3 Setting Up and Using Extensions
48 Bizfon, Inc.
You can deactivate/reactivate Call Waiting 
for each extension, as follows:
1.  Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings.
2. Dial your extension number, or  for 
this extension.
3. Enter your password, if required, then 
press .
4. Press 

 to turn on/off Bizfon Call Wait-
ing.
Authorization to 
Make Outside 
Calls (Internal 
and Remote 
Users)When using an extension connected to the 
Bizfon 680 and when using the universal 
extension remotely, all extensions are autho-
rized to make outside calls. 
The Bizfon can be configured to limit out-
side line access for people using the Bizfon 
remotely. This prevents someone gaining 
access to the Bizfon from making unautho-
rized outside calls. To limit outside line 
access from remote users:
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings.
2. Dial extension 200 to access General 
Settings. 
						

							Section 3 Setting Up and Using Extensions
Bizfon Owner’s Guide49
3. Enter the system password, if required, 
then press .
4. Press 
 to hear the Security Options 
menu.
5. Press 
 to prevent remote users from 
accessing outside lines. 
If you would like to disable authorization to 
make outside calls for an individual exten-
sion, dial 299.
Configuring a 
Predial StringIn order to support Centrex capabilities, you 
can set up the Bizfon to predial a specified 
string of keystrokes when you get an outside 
line.
The Bizfon allows you to set up the same 
predial string for all outgoing lines, or to set 
up individual strings for each outgoing line.
To set up predial strings:
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings.
2. Dial extension 200 to access General 
Settings.
3. Enter the system password, if required, 
then press .
4. Press 

 to change Line Configuration 
Options. 
						

							Section 3 Setting Up and Using Extensions
50 Bizfon, Inc.
5. Press 
 to configure automatic predial 
when granting an outside line, then fol-
low the prompts to enter the string. 
						

							Bizfon Owner’s Guide51
Section 4
Using your Bizfon 
with Other Office 
Equipment
This section gives information on how to 
extend your Bizfon communications system 
to work with other equipment you may have 
in your office.
Fax MachinesYou can connect one or more fax machines 
to the Bizfon 680 extension ports. In order 
for the Bizfon to correctly route incoming 
fax calls, the extensions you select must be 
configured for fax tone recognition, through 
Initial Setup of the extension(s). 
Extensions configured for fax machines do 
not have a voice mail box, name recording or 
personal greeting associated with them.
When the Bizfon detects an incoming fax, it 
searches for an available fax extension, and 
forwards the call there.
Fax Extension Setup
To set up a new extension which will be con-
nected to a fax machine:
1. Make sure that the extension has been 
reset. This will be the case if the exten-
sion has never been used before. If it has 
been used as a normal telephone exten-
sion, it must first be reset. Refer to  
						

							Section 4 Using your Bizfon with Other Office Equipment
52 Bizfon, Inc.
“Resetting an Extension” on page 46 for 
instructions on how to do this.
2. Connect the fax machine to the exten-
sion, and pick up the telephone handset 
of the fax machine. If the fax machine 
has no handset, use a telephone for the 
configuration, then connect the fax 
machine when finished.
3. Follow the prompts through “Initial Set-
tings.” When asked “If this extension 
will use a fax machine, press 2,” press .
If all configured fax machines are busy and a 
new incoming fax is detected, the Bizfon 
plays a busy tone for ten seconds, then hangs 
up.
Fax Extension Tips
Here are some tips to help you set up fax 
extensions optimally:
• If callers are using the older, attended fax 
machines, then you may wish to add the 
following to your company greeting: 
“...if you would like to send a fax and are 
using an attended fax machine, please 
press the ‘Start’ button now.”
The fax will then be correctly routed.
• If you wish to use your fax telephone line 
for incoming calls as well, then Bizfon 
recommends that you should include this 
number in your hunt group with your 
telephone company. This will ensure that 
calls and faxes are managed correctly. 
• If, however, you are not able to do so, 
then the fax telephone line should be  
						

							Section 4 Using your Bizfon with Other Office Equipment
Bizfon Owner’s Guide53
connected to the lowest-numbered CO 
line in the Bizfon. Since the Bizfon looks 
for free lines from highest-to-lowest, this 
will ensure the lowest possible chance 
that an incoming fax will encounter a 
busy signal.
Audio Devices 
for Music-on-
HoldIn order to play music to callers who are on 
hold, you can connect an audio device, such 
as a CD player, tape deck or radio, to the 
Music-on-Hold (MOH) jack on the Bizfon 
680 (see “Audio Devices for Public 
Address” on page 53). 
Your audio source most likely produces ste-
reo output, and your Bizfon requires mono 
input. You need to purchase a stereo-to- 
mono converter that has a single RCA plug 
(Radio Shack part number: 42-2444). 
Connect the cable to your audio source, and 
plug it into the Music-on-Hold (MOH) con-
nector on the Bizfon 680. Set the levels on 
your audio source. If it is distorted, turn 
down the volume on your audio source. 
NOTE:
Please be aware that you may need ASCAP 
authorization to play music to callers on 
hold. For more information, contact ASCAP 
at (212) 621-6000 or go to their Web site at 
www.ascap.com.
Audio Devices 
for Public 
AddressIn order to use the Public Address feature of 
the Bizfon 680, you must connect an external 
audio system to the PA output on the side of 
the Bizfon.  
						

							Section 4 Using your Bizfon with Other Office Equipment
54 Bizfon, Inc.
Your audio system may accept stereo input, 
and your Bizfon comes with mono output. If 
so, you need to purchase a stereo-to- mono 
converter that has a single RCA plug (Radio 
Shack part number: 42-2444). 
Connect the cable to your audio system, and 
plug it into the PA connector on the Bizfon 
680. Set the levels on your audio system. If it 
is distorted, turn down the volume on your 
audio source. 
ModemsBizfon currently does not recommend con-
necting modems to the 680. If you have a 
modem line, Bizfon recommends connecting 
the modem through a separate CO line, inde-
pendent of the 680, for maximum data 
throughput.
If you have any questions on how best to set 
up a modem, call 299. 
						

							Section 4 Using your Bizfon with Other Office Equipment
Bizfon Owner’s Guide55
Bizfon 680 
DiagramThe diagram below of the Bizfon 680 shows 
the physical connectors on the system.
p
Input for M usic on Hold
Daisy Chain Connecters
For Future Use
Ext 201 Ext 202 Ext 203
Ext 204 Ext 205 Ext 206 Ext 207 Ext 208 Network Connecter
For Factory Use
Only
Voice Vault/Upgrade Card
Port Em ergency Phone Ext
F o r P o w e r F a ilu reCO 1+2CO 2 CO 3+4CO 4 CO 5+6CO 6O u tp u t to  P ARelay for Door Lock
For Future Use
Serial Port
For Factory Use O nly
Power
Cord
Startup/Test Button 
						

							Section 4 Using your Bizfon with Other Office Equipment
56 Bizfon, Inc.