Bizfon Owners Guide

							Bizfon Owner’s Guide57
Appendix A
Multi-Language 
System Setup
Choosing your 
Preferred Lan-
guage(s)Your Bizfon 680 is shipped from the factory 
with one of the following two language con-
figurations:
• English-only
• Multi-language (English/French)
NOTE:
This section is only applicable for the Multi-
Language Bizfon 680. The options below do 
not apply to the English-only Bizfon 680.
The Multi-Language Bizfon allows you to 
select a primary and secondary language at 
the system level.
It also allows you to select a language for 
each individual extension.
Choosing Sys-
tem-Level Lan-
guage 
PreferencesYou can change the language configuration 
at the system level. For example, your cus-
tomers might be primarily French-speaking, 
but some of your customers are English-
speaking, and you would like to give them 
the option of hearing the Bizfon speak to 
them in English. You can, in this case change 
the language configuration to be French Pri-
mary, English Secondary.
To change the system-level preferred lan-
guage configuration: 
						

							Appendix A Multi-Language System Setup
58 Bizfon, Inc.
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings.
2. Dial extension 200 to access General 
Settings.
3. Enter the system password, if required, 
then press .
4. Press 	
 for Language Options.
5. Follow prompts to choose one of the lan-
guage configurations above.
Choosing Per-
sonal Lan-
guage 
PreferencesYou can change the language configuration 
for each individual extension. For example, 
your office may have three francophone 
sales representatives, and one anglophone 
sales representative. The anglophone 
employee may prefer the option of hearing 
the Bizfon speak to them in English at their 
extension. You can in this case change the 
language configuration to be English-only 
for that specific extension.
To change the language preference for an 
individual extension:
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings.
2. Dial your extension number, or  for 
this extension.
3. Enter your password, if required, then 
press . 
						

							Appendix A Multi-Language System Setup
Bizfon Owner’s Guide59
4. Press 
 for Additional Settings menu.
5. Press  to go into Default Language 
setup.
6. Follow prompts to set the Current Lan-
guage as desired.
Other Lan-
guage Consid-
erationsRecording a System Greeting
The Automated Attendant System Greetings 
for both Day mode and After Hours mode 
come pre-set from the factory. 
If you wish to create your own bilingual Sys-
tem Greeting, or customize the greeting in 
any other way, see “Automated Attendant 
Greetings” on page 15 for instructions to do 
so.
You may even wish to have a greeting as 
short as this:
“Thank you for calling. To continue in 
English, press . Pour continuer en 
francais, faites le 
.”
In this case, you would make use of the 
Informational Message feature to create indi-
vidual-language greetings.
Informational Messages
Informational messages can also be created 
so that each message is bilingual, or they can 
be configured so that each is in a specific 
language.  
						

							Appendix A Multi-Language System Setup
60 Bizfon, Inc.
For example, your System Greeting may 
contain the following text for giving direc-
tions to the office in two languages:
“For directions to the office, press . Pour 
vous rendre a nos bureaux, faites le 
.” 
						

							Bizfon Owner’s Guide61
Appendix B
Startup/Test 
Button
Using the Star-
tup/Test ButtonAfter connecting your telephone lines and 
telephones, you can use the Startup/Test but-
ton to confirm that your Bizfon 680 is prop-
erly set up.
1. Press the blue Startup/Test button in the 
center of the Bizfon 680. You will hear:
“Welcome to the Bizfon diagnostics. Note 
that during the diagnostics, the Bizfon may 
not be used for calls. To run diagnostics on 
incoming telephone lines and telephones, 
press the button again.”
CAUTION!
Any calls in progress on extensions or CO 
lines will be disconnected while diagnostics 
are running.
2. Push the button again. You will hear:
“Now running the incoming telephone lines 
test. The LEDs for each incoming line flash if 
a plugged-in line is detected. Each line is 
retested every few seconds. To end this test 
and continue with the voice quality test, 
press the button again.”
While the diagnostics run, you should verify 
that all incoming lines have blinking LEDs, 
which indicate that they are functioning cor-
rectly. 
						

							Appendix B Startup/Test Button
62 Bizfon, Inc.
3. Push the button again. You will hear:
“Incoming telephone lines test complete. 
Now running the voice quality test. Please 
wait for the test to complete.”
This test will characterize your phone lines 
and automatically select parameters to opti-
mize audio quality for your installation. The 
test normally takes about two minutes to 
complete. You will hear a prompt as the test 
is running, letting you know that it is in 
progress.
Upon completion, you will hear:
“Voice quality test complete. Now running 
the extensions test. Extensions will ring con-
secutively until the button is pushed again.”
This test verifies that all physical extensions 
are connected to the Bizfon correctly.
4. Push the button one last time. You will 
hear:
“Extensions test complete.”
Finally the system will announce that it is 
ready, and announce the current time and 
date.
Your Bizfon 680 is now fully tested and 
ready for use!. 
						

							Bizfon Owner’s Guide63
Appendix C
Bizfon 680 
Installation 
Considerations
Mounting 
Bracket It is recommended that you do not use your 
Bizfon 680 without the mounting bracket 
attached, whether mounted and attached to a 
wall or when resting on a table or desk top. 
Attaching the 
BracketBefore attaching the bracket, you may want 
to write down the serial number that is on the 
back of the Bizfon 680 for registration pur-
poses. 
1. Hold the Bizfon 680 in your left hand 
with the power cord facing toward you 
and your thumb on the blue button. 
						

							Appendix C Bizfon 680 Installation Considerations
64 Bizfon, Inc.
2. Hold the bracket in your right hand, with 
the side with the large rectangular open-
ing facing the back of the Bizfon 680 and 
align the four tabs on the mounting 
bracket with the four slots on the bottom 
of the Bizfon 680, as shown below.  
						

							Appendix C Bizfon 680 Installation Considerations
Bizfon Owner’s Guide65
3. Slide the bracket until it snaps in place 
with the tabs secured in the slots, as shown 
below.
Removing the 
Bracket1. Apply downward pressure with your 
thumb to the portion of the mounting 
bracket that protrudes into the space 
where the Voice Vault option slot is 
located, as shown below.
2. While applying downward pressure, 
simultaneously slide the bracket in the 
direction of the power cord. 
3. Pull the bracket away from the back of 
the Bizfon 680. 
						

							Appendix C Bizfon 680 Installation Considerations
66 Bizfon, Inc.
Wall Mount
1. Position the Bizfon 680 within four (4) 
feet of a power outlet. 
2. Attach the bracket to the wall vertically, 
using the enclosed screws, or screws and 
drywall anchors, as appropriate to the 
type of wall on which you are mounting 
the Bizfon 680, as shown in the figures 
above. When using the anchors on dry-
wall, pre-drill a 3/16” pilot hole. When 
using the anchors on concrete, pre-drill a 
1/4” pilot hole.
3. Lock the Bizfon into place on the 
bracket, by positioning the Bizfon 680 
over the bracket and sliding it down onto 
the tabs of the bracket, as shown in the 
figure under “Attaching the Bracket”.