Bizfon Owners Guide

Section 1 Overview
Bizfon Owner’s Guide7
To set the clock, do the following: 
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If 
using a non-BizTouch telephone, press 


 to enter Settings. 
2. Dial extension 200, then enter the system 
password (if one has been configured) to 
access General Settings.
3. Press 
 to set the clock. 
4. Follow the prompts to enter the time and 
date.
Bizfon Exten-
sion Numbers200: General Settings
Extension 200 provides access to General...

Section 1 Overview
8Bizfon, Inc.
which are assigned these extension numbers 
as follows: jack 1 is for extension 201, jack 2 
is extension 202, jack 3 is extension 203, 
etc., through jack 8, which is extension 208. 
Extension 201 rings by default when callers 
press  or dial 201 in Day mode. For more 
information, see “0: Operator” on page 10. 
Extensions 201-208 can be configured by the 
user for one or more fax machines as well. 
See “Fax Machines” on page 51 for more 
information.
249: Public...

Section 1 Overview
Bizfon Owner’s Guide9
ing a physical extension full access to the 
Bizfon system.
The Bizfon allows you to set these exten-
sions up to ring at a telephone of your 
choice: for example, your cell phone, or your 
home number. You can even set up a virtual 
extension to ring a specific physical exten-
sion (201-208) if, for example, you share an 
office with three other people and you are the 
one using it today.
The use of Virtual Extensions requires the 
presence of an optional Voice...

Section 1 Overview
10 Bizfon, Inc.
0: Operator
Extension 0 is the Operator, or Receptionist 
extension. By default, when the user presses 
 in Day mode, Extension 201 rings. See 
“Operator Extension” on page 21 for more 
information on how to change this default 
configuration.
299: Bizfon Customer Care
To reach Bizfon Customer Care, dial 299.
Feel free to call to request information or 
assistance.
NOTE:
Bizfon Customer Care is included when you 
purchase BizCare Complete. If you have not 
purchased...

Section 1 Overview
Bizfon Owner’s Guide11
Dialing Emergency Numbers
Dial 
 to get an outside line, then dial 911 or 
the emergency number you are trying to 
reach. 

Section 1 Overview
12 Bizfon, Inc. 

Bizfon Owner’s Guide13
Section 2
Setting up your 
System
IntroductionThis section provides information about how 
to set up your Bizfon to handle inbound tele-
phone calls.
Incoming call handling refers to how calls 
are handled as they come in to the Bizfon 
680. This section provides information on 
how to configure the incoming call greeting 
options for the Automated Attendant Day 
and After Hours modes, how to configure the 
Operator extension, and how to set up infor-
mational messages. Once an...

Section 2 Setting up your System
14 Bizfon, Inc.
This is the default Day mode configuration 
when you first receive your Bizfon 680. The 
default After Hours mode is essentially the 
same, except that the After Hours greeting is 
played, then all extensions ring, then the call 
goes into the Operator mailbox.
2. Incoming callers ring the Operator in 
Day mode or all phones in After Hours 
mode, then go to the Operator mailbox if 
the call isn’t answered.
3. Incoming callers ring the Operator in 
Day...

Section 2 Setting up your System
Bizfon Owner’s Guide15
If you wish to set up a customized incoming 
call handling profile, Bizfon can do it for 
you. Please call 299 to request special 
incoming call handling.
Automated 
Attendant 
GreetingsThe Bizfon automated attendant provides an 
immediate, automated greeting for callers to 
your business. By configuring your system 
greeting options in different ways, you can 
be responsive to callers by providing specific 
information through your system...

Section 2 Setting up your System
16 Bizfon, Inc.
• Read the greeting aloud before you 
record it to be sure you like the way it 
sounds.
Sample greeting:
“Thank you for calling Phassenphepher 
Consulting. If you know your party’s 
extension, you may dial it now. For a list 
of extensions, press 1. For directions, 
press 4. For hours, press 5. To reach the 
receptionist, press 0, or wait and you will 
be transferred.” 
For help on creating multi-language greet-
ings, see “Other Language Considerations”...