Bizfon Owners Guide
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Section 2 Setting up your System Bizfon Owner’s Guide17 3. Press to change Automated Attendant greetings. 4. Press to change the System greeting. 5. The current greeting is played and you are prompted to accept the greeting or change it. 6. Press to record the new greeting. 7. Press any key when done recording the new greeting. 8. The greeting will be played back to you. Press to use the greeting or press to re-record the greeting. If you’d like to revert back to the factory-set...
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Section 2 Setting up your System 18 Bizfon, Inc. To enable After Hours Mode: 1. Pick up any BizTouch telephone exten- sion and press the SETTINGS button. If using a non-BizTouch telephone, press to enter Settings. 2. Enter an extension, or press for the current extension. 3. Enter the extension’s password. 4. Press to enable After Hours Mode. Once After Hours Mode is enabled, you can disable it and return to Day Mode by repeat- ing the steps above. Changing the After Hours Greet- ing You...
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Section 2 Setting up your System Bizfon Owner’s Guide19 3. Press to change Automated Attendant greetings. 4. Press to change the After Hours greet- ing. 5. The current greeting is played and you are prompted to accept the greeting or change it. 6. Press to record the After Hours greet- ing. 7. Press any key when done recording the new greeting. 8. The greeting will be played back to you. Press to use the greeting or press to re-record the greeting. Turning Off the Automated...
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Section 2 Setting up your System 20 Bizfon, Inc. 2. Enter the extension number, , and the password. 3. Press to select Attendant Setup. 4. Follow prompts to select “Turn off Auto Attendant.” If your Bizfon is in Day mode, these steps will affect Day mode. If it is in After Hours mode, these steps will turn off the After Hours mode automated attendant. Call Routing Directly to a Specific Exten- sionYour Bizfon 680 can be configured to answer a particular incoming telephone line and immediately...
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Section 2 Setting up your System Bizfon Owner’s Guide21 3. Press to select the Personal Settings for the Operator, and enter the Operator password followed by if one was set. 4. Press to change forwarding settings. Youll hear “Calls will ring all exten- sions” or “Calls will ring extensions 201, 202, and 203.” To set a different exten- sion or group of extensions, press . To ring all phones, press ; otherwise, start entering the specific extension(s). Operator Exten- sionThe operator (or...
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Section 2 Setting up your System 22 Bizfon, Inc. 3. Press to select Call Forwarding. 4. Enter the extension to which calls should be forwarded. See “Setting up a Group Ring when callers press 0” on page 23 for instructions on for- warding to multiple extensions. Changing personal options for the Operator You change personal options for the Opera- tor extension the same way you change per- sonal options for any extension. To change personal options for the reception- ist: 1. Pick up any BizTouch...
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Section 2 Setting up your System Bizfon Owner’s Guide23 Setting up a Group Ring when callers press 0 Use the instructions for “Choosing which extension rings when callers press 0” on page 21. However, instead of forwarding extension 0 to a single extension when prompted, forward it to multiple extensions. Now when a caller stays on the line when the Automated Attendant Greeting finishes, or when a caller presses , all selected lines will ring simultaneously. This is useful both for temporary...
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Section 2 Setting up your System 24 Bizfon, Inc. Informational MessagesThe standard Bizfon 680 supports two infor- mational messages. By plugging in an optional Voice Vault card, the Bizfon can support four additional informational mes- sages, for a total of six. Informational mes- sages are typically used to provide specific information to callers. In your system greeting you should refer to the information available in the informa- tional messages and instruct callers how to access the mailboxes....
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Section 2 Setting up your System Bizfon Owner’s Guide25 using a non-BizTouch telephone, press to enter Settings. 2. Dial extension 200 and enter the system password, if configured, to access Gen- eral Settings. 3. Press to select Auto Attendant Greet- ings. 4. Press to select Create an Informational Message. 5. Press the number associated with the informational message, either or . 6. Record your informational message and press any key when finished. 7. The informational message will...
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Section 2 Setting up your System 26 Bizfon, Inc. greeting appropriately when you change or delete an informational message. Additional Informational Mes- sages You can create up to four more informational messages, for a total of six, corresponding to keys through . This requires the pres- ence of an optional Voice Vault card. Use the same instructions to create them as you would for and above. Changing the Phone TypeWhen you set up a Bizfon extension initially, the extension is programmed...