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Avaya Partner Advanced Communications System Installation, Programming And Use Manual

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Page 321

Using Auxiliary Equipment
Station Message Detail Recording (SMDR)
9-37
Figure 9-18. Installing the Ferrite Cord
SMDR Programming
The Station Message Detail Recording (SMDR) function of the system provides detailed 
tracking of telephone usage in a printed report. Use the following features to program the SMDR:
SMDR Record Type 
SMDR Top of Page 
SMDR Output Format 
SMDR Talk Time 
Processor Module 

Page 322

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Station Message Detail Recording (SMDR)
9-38
SMDR Record Type (#608) 
Use this feature to specify whether all calls or outgoing calls only are to be included on call reports. 
Considerations
The date and time that appear on call reports are determined by System Date (#101) and 
System Time (#103).
The call report page header prints in the Display Language (#303) specified for extension 10.
If Account Code Entry (optional...

Page 323

Using Auxiliary Equipment
Station Message Detail Recording (SMDR)
9-39
Programming
To program SMDR Top of Page:
1. Make sure the paper in the printer is aligned at the top of a new page.
2. Press 
f00ss#609.
The system responds by printing the call report page header.
3. Select another procedure, or exit programming mode.
SMDR Output Format (#610) 
Use this feature to specify whether a maximum of 15 digits or 24 digits is printed for dialed 
numbers in the Number field on the call report. The longer...

Page 324

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Voice Messaging Systems
9-40
SMDR Talk Time (#611)–Release 2.0 or Later
Use this feature to indicate whether or not you want to include a Talk field on call reports. The Talk 
field records talk time for all incoming outside calls.
For Automatic System Answer and Direct Extension Dial calls, talk time does not include the 
time during which the greeting plays or the time that the caller spends waiting for someone to 
answer...

Page 325

Using Auxiliary Equipment
Voice Messaging Systems
9-41
To Program a Voice Messaging System
PARTNER Messaging requires programming for both the communications system and PARTNER 
Messaging. Some features must first be programmed on the communications system. Then 
PARTNER Messaging programming is performed, followed by additional communications system 
programming. See the PARTNER Messaging Installation, Programming, and Troubleshooting 
Online Guide or the PARTNER Messaging System Manager’s Quick...

Page 326

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Voice Messaging Systems
9-42
Additional Voice Messaging System Programming
Following are additional features used to program the communication system for a voice 
messaging system. The procedures to program these tasks are provided below.
Program Automatic VMS Cover (#310) to automatically route an extension’s unanswered 
calls to the voice messaging system’s Call Answer Service after a specified number of rings so 
the...

Page 327

Using Auxiliary Equipment
Voice Messaging Systems
9-43
Programming for Automatic VMS Cover
To change the Automatic VMS Cover setting for an extension:
1. Press 
f00ss#310 at extension 10 or 11.
2. Enter the number of the extension to be covered by the voice messaging system. 
3. To assign or unassign Automatic VMS Cover, press 
D until the appropriate value 
appears.
1 = Assigned
2 = Not Assigned (the factory setting) ✔ 
4. To program another extension, press 
n or p until the extension number appears...

Page 328

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Voice Messaging Systems
9-44
Programming For VMS Cover Rings
To change the number of times calls ring before being sent to the voice messaging system:
1. Press 
f00ss#321 at extension 10 or 11. 
2. At the extension prompt, enter an extension number.
The Cover Rings prompt appears:
VMS Cover Rings XX
3
 Rings 
3. Enter a setting (1—9; 3 is the factory setting), or press 
D until the correct value appears:
4. To set VMS Cover...

Page 329

Using Auxiliary Equipment
Voice Messaging Systems
9-45
Programming For Release 3.0 or Later
To change the VMS Hunt Delay setting for the voice messaging system’s Automated Attendant 
service:
1. Press 
f00ss#506 at extension 10 or 11. 
2. Select Day or Night mode by entering 
1 or 2 respectively (the factory setting is 1 = Day).
3. Enter the line number.
The current setting is displayed.
4. To set VMS Hunt Delay, press 
D until the appropriate value for the number of rings 
appears: 0—6 (2 is the factory...

Page 330

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Voice Messaging Systems
9-46
Programming For Release 2.0 or Earlier Systems
To change the VMS Hunt Schedule setting for the voice messaging system’s Automated 
Attendant Service:
1. Press 
f00ss#507 at extension 10 or 11. 
2. Press 
D until the appropriate value appears:
1 = Always (the factory setting) ✔ 
2 = Day Only
3 = Night Only
3. Select another procedure, or exit programming mode.
Programming For Release 3.0 or...
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