Avaya Partner Advanced Communications System Installation, Programming And Use Manual

Using Auxiliary Equipment
Auto Attendant
9-7
To Retrieve Messages
To retrieve messages from a personal answering machine, do one of the following:

Go to the machine to manually retrieve messages.

From any system extension, make an intercom call to the extension. When the machine 
answers, dial the message retrieval code.

From outside the system, call in and have someone transfer you to the extension, or call in 
when no one will answer before the answering machine does. When the machine answers, 
dial...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Auto Attendant
9-8
To  P r o g r a m
To program the system for an auto attendant:
1. Use Line Assignment (#301) to assign all the lines that you want the auto attendant to cover 
to extension X.
2. Set Line Ringing for all lines assigned to extension X to Delayed Ring.
3. Make sure extension X is not assigned as a Call Waiting (#316) extension.
4. Use AA Extensions (#607) to identify extension X as the auto attendant.
5. Set...

Using Auxiliary Equipment
Contact Closure Adjunct
9-9 5. Select another procedure, or exit programming mode.
Contact Closure Adjunct
The Contact Closure Adjunct plugs into a jack on the processor module and has two Contact 
Closures to control devices such as an electronic door lock (as shown in Figure 9-5) or an alert. 
The device being controlled must be wired to the Adjunct by an electrician in accordance with local 
electrical codes.
Program the following features to enable the use of the Contact...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Contact Closure Adjunct
9-10
Figure 9-6.  Connecting the Contact Closure Adjunct
Contact Closure Group (#612)
Use this feature to specify which system extensions can activate each Contact Closure. Before a 
user can activate a contact closure, you must assign the user’s extension to the Contact Closure 
Group (#612) for that Contact Closure. 
Considerations

If a Contact Closure is used to control a door lock and a doorphone...

Using Auxiliary Equipment
Contact Closure Adjunct
9-11 5. Do one of the following:

To assign or unassign another extension to the same Contact Closure Group, press 
n or p until the correct extension appears. Then repeat Step 4.

To assign extensions to the other Contact Closure Group, press N or 
P, and begin at Step 2. 
6. Select another procedure, or exit programming mode.
Contact Closure Operation Type (#613)
Use this feature to specify how long the Contact Closures remain active when they are...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Credit Card Scanners
9-12
Credit Card Scanners 
Many retail businesses and restaurants use credit card scanners to get instant approval of credit 
card purchases. The system allows your credit card scanners to share the lines in your system (as 
shown in Figure 9-7). You can install the credit card scanner on an extension by itself, or combine 
it with a telephone on the same extension (see “Combination Extensions” on page...

Using Auxiliary Equipment
Doorphone Programming
9-13 5. If the scanner has an auto answer feature, turn it off.
6. Repeat Steps 1—5 for each additional scanner.
Doorphone Programming
When a person uses the doorphone, it signals all alert extensions at the same time. If the alert 
extension is a system telephone, the call signals with a unique ding-dong sound to distinguish it 
from other calls. If you have two doorphones, they signal with different tones so you can 
distinguish between them.
To use the...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Doorphone Programming
9-144. To identify another alert extension, press 
n or p until the extension number 
appears on the display, then repeat Step 3.
5. Select another procedure, or exit programming mode.
Doorphone Extension (#604 and #605)
Use these features to identify an extension to which a doorphone is connected. A doorphone is 
usually placed near an entrance, to screen visitors. You can connect up to two doorphones...

Using Auxiliary Equipment
Fax Machines
9-15
Fax Machines 
You can set up fax machines in several ways to work with your system. This section includes 
instructions for programming and using a Fax Management button on a system telephone (in 
order to monitor the status of a fax machine and transfer calls to it with a single touch), and for 
transferring calls to the fax machine extension. To use fax machines on the system, you must 
program lines for fax calling tone (CNG) detection, as desired, and...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Fax Machines
9-16
Manual Transfer of Calls to Fax Machines–
Release 2.0 or Later
There are two situations when you want to transfer a call to your fax machine:

You answer an outside call and hear a fax machine signaling. (A fax signal is a single beep 
sequence–beep.... beep.... beep). Transfer the call immediately to the fax machine extension.

You are on a call with a person who wants to send you a fax by using the fax...