ATT DEFINITY Communications System Generic 3V4 Instructions Manual

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For calls originated at a station Ð The stations
extension
For incoming DCS calls, if the DCS calling party
information is available to the switch (if a station with a
display gets it), this information is also made available
to ASAI.  Otherwise, the calling party information is
provided as the default.
Trunk Group
number and
Trunk Group
Member
number
The Trunk Group number and Trunk Group Member
number are only...

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Call_idThis switch-assigned call identifier is used to associate event
reports to calls and identify a call the adjunct wants to control.
The call identifier is unique within the switch.
Party_idThe switch-assigned identifier that uniquely identifies a party
on a call.  The switch provides the identifier and the adjunct
should retain it for future operations.  The party identifier is
unique within the call_id....

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Cut-Through Event Report
The Cut-Through Event Report is sent when an ISDN PROGress message has
been received for a call using the ISDN-PRI facilities.  The switch maps the
PROGress message to a Cut-Through Event Report.
An ISDN-PRI network may send the switch a PROGress message for several
reasons that are contained in the Progress Indicator (within the PROGress
message).  The switch forwards the PROGress...

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Disconnect/Drop Event Report
A Disconnect/Drop Event Report is generated for a party that disconnects from a
call.  This event report is not generated over monitoring and control associations
for the last disconnected party on a call; a Call Ended Event Report (monitoring
association) or a Third Party Call Ended (control association) is generated
instead.
A Disconnect/Drop Event Report is generated in the following...

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Call_idThis switch-assigned call identifier is used to associate event
reports to calls and identify a call the adjunct wants to control.
The call identifier is unique within the switch.
Party_idThe switch-assigned identifier that uniquely identifies a party
on a call.  The switch provides the identifier and the adjunct
should retain it for future operations.  The party identifier is
unique within the call_id.
User...

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Entered Digits Event Report
The Entered Digits Event Report is sent when a DTMF tone is detected because
an inbound caller entered digits.  The tone is disconnected when the far end
answers or ``# is detected.  Up to 24 digits can be collected.  The digits reported
include: 0-9, ``*, and ``#.  The digit string includes the #, if present.
Report Items
The following is a list of items provided with this report:...

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Hold Event Report
The Hold Event Report is generated in the following case:
When an on-PBX station places a call on hold (that is, hold or
conference/transfer hold)
NOTE:
A call can be placed on hold either manually at the station or via a
Third Party Selective Hold capability.  When a call is manually
placed on hold (that is, either by a hold, switch hook flash, or a
conference/transfer hold), the event report is...

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Login Event Report
This event report is generated when an agent logs into a Domain Control ACD
split/skill.  It is only provided with Link Version 2. |
The agent may request login by using the feature access code/feature button or
the agent may request login through ASAI and receive a positive ACK over the
requesting association. The login event is sent over the domain control (ACD
split) association.
Report Items...

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Logout Event Report
This event report is generated when an agent is logged out of a Domain Control
ACD split.
The adjunct may request agent logout by the Request Feature capability, or the
agent may request logout by using the feature access code/feature button.  The
adjunct requesting logout by the Request Feature capability receives a positive
ACK over the requesting association, independent of the logout event...

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Queued Event Report
The Queued Event Report is sent as follows:
When a switch-classified call is delivered to a hunt group or ACD split and
the call queues
When a call is delivered or redirected to a hunt group or ACD split and the
call queues
It is possible to have multiple Queued Event Reports for a call.  For example, the
call vectoring feature may queue a call in up to three ACD splits at any one time.
In...