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ATT DEFINITY Communications System Generic 3V4 Instructions Manual
ATT DEFINITY Communications System Generic 3V4 Instructions Manual
Here you can view all the pages of manual ATT DEFINITY Communications System Generic 3V4 Instructions Manual. The ATT manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 51
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb For incoming calls to PCOL, the called number is the default extension value (*****). For incoming calls to a TEG (principal) group, the TEG group extension is provided. For incoming calls to a principal with bridges, the principals extension is provided. Connected Party number (alerting party number) For outgoing calls over PRI or non-PRI facilities Ð the default trunk value (#####) For incoming calls Ð locally...
Page 52
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Answered Event Report The Answered Event Report is only sent for the destination of a switch-classified call, as follows: When a switch-classified call is placed to an on-PBX station and the station has answered the call (picked up handset or connected after zip tone). When a switch-classified call is placed to an off-PBX destination and an ISDN CONNect message is received from an ISDN-PRI facility. When a...
Page 53
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CauseContains Special Information Tone (SIT) and Answering Machine Detection (AMD) values (if any). For specific SIT and AMD values, refer to Table 4-2, Detected SITs, in Chapter 4, ``ASAI and Call Control. 3-12 Issue 4 September 1995
Page 54
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Busy/Unavailable Event Report The Busy/Unavailable Event Report is sent when the destination of a call is busy, as follows: When a call is delivered to an on-PBX station and the station is busy (without coverage and call waiting) When a call tries to terminate on an ACD split that is not vector-controlled, and the destination ACD splits queue is full, or when no agents are logged in or all agents are in AUX mode,...
Page 55
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb If the busy party is on the PBX, then the extension of the party is passed (if there is an internal error in the extension, a default value of [*****] is passed). Call_idThis switch-assigned call identifier is used to associate event reports to calls and to identify a call the adjunct wants to control. The call identifier is unique within the switch. CauseContains the reason the report is being sent. The...
Page 56
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Conferenced Event Report The Call Conferenced Event Report is sent under the following circumstances: When an on-PBX station completes a conference by pressing the ``conference button on the voice terminal When an on-PBX station completes a conference after having activated the ``supervisor assist button on the voice set When the on-PBX analog set user flashes the switch hook with one active call and one call...
Page 57
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Party_id List (up to six numbers)The party identifier is a number that corresponds to a specific extension number in the Extension List. The party list contains all party identifiers for all parties active on the call as a result of the conference. Extension List (up to six entries)The list of all extensions on the call. The extension consists of local PBX or group extensions. Group extensions are provided when...
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Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Ended Event Report The Call Ended Event Report applies to Event Notification associations only and is generated under the following circumstances: When the last party on a call drops When the switch cannot continue to send event reports for the call over an Event Notification association because the call has been merged (conferenced/transferred) NOTE: The Call Ended Event Report should not be confused with the...
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Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Initiated Event Report The Call Initiated Event Report is sent by the switch to an adjunct that has a Domain Control association for a station under the following circumstances: When that station begins to receive dial tone When that station is forced off-hook because another ASAI association has requested a Third Party Make Call or a Third Party Auto Dial capability for the station. The switch does not send...
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Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Offered to Domain Event Report The Call Offered to Domain Event Report is generated when a call enters a domain (VDN or ACD Split) for which event reporting has been requested by the adjunct. This event only applies to event notification associations. Call Offered to a VDN Domain: The event is sent when a call enters a VDN domain that has notification active. From this point onward, call events for the call...