ATT DEFINITY Communications System Generic 3V4 Instructions Manual

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The Call Prompting feature can also be used to collect additional information
from the caller before the switch requests a route from the application.4 The
application then uses the collected digits (for example, Sales, Parts, or Service
department selection) to select the appropriate route for the call.
For G3V3 and later, the following features provide additional functionality:
ASAI-Provided Digits allows an adjunct to...

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For G3V4 and later, the following features provide additional functionality:
Flexible Billing: The adjunct will be informed if Flexible Billing is available on an
incoming call.  This information could be used to route calls without this ability
differently.
Logging for Call Backbbbbbbbbbbbbbbb
The Logging for Call Back application uses CPN/BN or calling party number and
any digits collected via the Call Prompting Feature...

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3. Based on application-specific thresholds (for example, number of calls in
queue) the application uses the Request Feature Capability to log in an
agent into another split.
Sequence Dialingbbbbbbbbbbbbbbb
Sequence Dialing is implemented in two ways:
1. By using VDN Return Destination (release G3V2 and later), in which
callers reach a VDN with Sequence Dialing activated.  Through the VDN
Return function, they reach a final...

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A sample scenario for the Incoming Call Identification application is as follows:
1. The application uses the Domain Control capability to monitor all calls
originated and received by or delivered to users phone sets.
2. When an incoming call is delivered to a users phone, the switch sends an
Alerting Event Report containing the calls CPN/BN and dialed number
(implies redirection if different from the alerting phone).
3....

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4. The application receives event reports (for example, Call Originated,
Alerting, Connected, Call Conferenced, Dropped) for the call indicating the
status and/or progress of the call. The application will then display the
status of the call at the users data terminal.
5. The user controls the call by entering telephone commands at the data
terminal. The application then uses the Call Control capabilities to control
(for...

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4. Messages left at the message desk are sent via electronic mail to the
originally called person with the calling party number automatically added
to the electronic mail message.  In addition, the application uses the Set
Value capability to turn on the message waiting lamp at the voice set.
5. After the user has read the messages left at the message desk, the
application uses the Set Value capability to turn off the...

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Additional Configurationsbbbbbbbb
Figures 2-2 to 2-4 show additional ASAI configurations supported in Generic 3.
The applications supported for these configurations are the same as those
previously described in this section.
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ASAI-BRI/Ethernet
ASAI-BRI/EthernetAdjunct Application
G3
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Figure 2-2.  Multiple Link Ð Single Processor Configuration
Figure 2-2 shows a single...

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Adjunct Application
ASAI
BRI/Ethernet
BRI/EthernetASAI Application
Adjunct
G3
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Figure 2-3.  Single Link Ð Multiple Processors Configuration
Figure 2-3 shows multiple adjuncts using their own ASAI links to communicate
with the switch. Customers who have separate applications for different
telemarketing groups or who provide telemarketing and office automation
functions...

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LAN
Application
Adjunct Application
Adjunct
Adjunct Gateway
ASAI
BRI/Ethernet
G3
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Figure 2-4.  Single Link Ð Gateway/Server Configuration
Figure 2-4 shows multiple adjuncts communicating with a Generic 3 switch via a
single ASAI link. Each adjunct is independent of each other and the ASAI link is
managed by a single adjunct. This adjunct serves as the ``gateway between...

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LAN
Application
Adjunct Gateway
ASAI
VRU
Voice linesG3
ASAI
BRI/Ethernet
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Figure 2-5.  ASAI Integration with a VRU Configuration
In Figure 2-5 the application shown uses ASAI together with voice response
services to control calls.  For example, incoming calls might terminate on the
VRU where VRU software collects additional information.  Using this information
the...