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ATT DEFINITY Communications System Generic 3V4 Instructions Manual

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Page 121

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5. In cases where the request for hold is for CA2, but CA1 already has
a held call, and the call waiting is active, then the hold request is
denied.
When you set up repeated conferences from an analog set, you start with
the call on CA1, put it on hold (rule #2), and conference, the call ends up
on CA2.  The next hold request will find the call on CA2, with CA1 idle (rule
#4). Each time you complete the conference, your call remains...

Page 122

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Third Party Reconnectbbbbbbbb
The adjunct uses this controlling capability to reconnect an on-PBX party to a
controlled call.
Information Flowbbbbbbbbbbbbbbb
The adjunct expects a response to its request.
The switch either:
Ð Reconnects the party to the call after validating the parameters, or
Ð Denies the request
Third Party Reconnect Parametersbbbbbbbbbbbbbbb
party_idIdentifies the party to be reconnected
ACK (Positive...

Page 123

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Mandatory Information Element missing (CS0/96)
The party_id is missing in the request.
User busy (CS0/17)
The user is busy (active) on another call.
User not responding (CS0/18)
The party was on-hook when the request was made and it did not go
off-hook within five seconds (call remains on hold). |
Resources not available (CS3/43) |
The call cannot be reconnected due to too many parties already on the |
call or other switch-specific...

Page 124

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Redirect Callbbbbbbbb
The adjunct uses this capability to re-route a call that is already alerting a station
extension.
Information Flowbbbbbbbbbbbbbbb
The adjunct expects a response to its request.
The switch either:
Ð Redirects the call and drops the alerting party after validating the
parameters, or
Ð Denies the request and maintains the alerting party
Third Party Redirect Call Parametersbbbbbbbbbbbbbbb
redirecting...

Page 125

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Redirected-to Station Busy, or Terminating Extension Group (TEG) has
one or more members busy (CS0/17)
Miscellaneous Restrictions (CS3/42)
The redirected-to number cannot be the same as the originating
number or the redirecting number.
The call is redirecting on the first leg of a switch-classified call.
Miscellaneous Restrictions (CS3/43)
The redirected-to number is a Remote Access Extension, or the
COR check fails.
The redirecting...

Page 126

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There is a special case where an adjunct can receive a positive
acknowledgment, but the redirect may fail.  For example, if the call is redirected
to an off-premises number and the network trunk is seized, the switch considers
this successful redirection and drops the redirecting party.  The caller may hear
any network-provided call progress tones.
Party_ids may be re-used if the call is redirected more than once.
An application...

Page 127

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Third Party Mergebbbbbbbb
The adjunct uses this controlling capability to merge (for example, conference or
transfer at a specified station) two existing controlled calls into a single call on
behalf of an on-PBX station.  A request is made over the association of the call
on hold.
NOTE:
This only works if one call is on hold while the other is active (alerting,
queued, held, or connected).
Information Flowbbbbbbbbbbbbbbb
The adjunct...

Page 128

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ACK (Positive Acknowledgement)
Parameters
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The switch replies with a call identifier for the merged call (call_id), a list of up to
six party identifiers for the parties on the call (party_id), and a list of up to six
extensions of the parties on the call.
An acknowledgement (with party/extension information) is sent to the controlling
adjunct when the conference/transfer is complete.  Included in the
acknowledgement...

Page 129

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Reorder/Denial (CS3/42)
Both calls are Alerting.
Both calls are being service observed.
An active call is in a vector processing stage.
The host attempted to add a seventh party to an existing six-party
conference call.
Invalid Information Element contents (CS0/100)
The party_id value of the request is invalid.
Mandatory Information Element missing (CS0/96)
The party_id or call_id is missing from the request.
Protocol Error (NAK)...

Page 130

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3. When the supervisor either is alerted or answers, the adjunct may merge
the supervisor call and the previously held call using the Third Party
Merge capability.  (This capability is requested on the same association as
the held call).
Since this was a transfer request, the conf/trans_flag parameter is set to
TRANSFER and the switch drops the ACD agent from the connection after the
merge takes place.
If the ACD agent requested a...
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