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ATT DEFINITY Communications System Generic 3V4 Instructions Manual
ATT DEFINITY Communications System Generic 3V4 Instructions Manual
Here you can view all the pages of manual ATT DEFINITY Communications System Generic 3V4 Instructions Manual. The ATT manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 142
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbb ASAI and Domain Control 5 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb This chapter describes the Domain (Station or ACD Split/EAS skill) Call Control Capability Group. The adjunct uses these capabilities to control and monitor all calls at a station extension, to monitor selected calls only at that specific station, and to begin outbound calls from that station. Additionally, the adjunct may use this capability to receive Agent Logout Event Reports,...
Page 143
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Third Party ReconnectThe adjunct uses this controlling capability to reconnect a specified call at a controlled extension. Redirect CallThe adjunct uses this capability to re-route a call that is already alerting a station extension. Third Party MergeThe adjunct uses this controlling capability to merge two calls at a controlled extension. Third Party Selective DropThis controlling capability lets the adjunct drop a controlled...
Page 144
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Domain (Station) Control Descriptionbbbbbbbb Domain (station) Control allows an adjunct to receive event reports and control all calls beginning at or coming to a specific station extension. Without these capabilities, similar control and monitoring functions would require the adjunct to have adjunct control of the entire call. It allows the adjunct to control only the station extension associated with the Domain Control...
Page 145
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Domain Call Control Capabilitiesbbbbbbbb The following capabilities have the same function within Domain Call Control as they do in the Call Control Capability Group. Third Party Merge Third Party Selective Hold Third Party Reconnect Redirect Call Third Party Selective Drop The following parameters allow the use of these capabilities over the Domain Control Capability Group. Call_idA call_id parameter is included in these...
Page 146
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Third Party Domain (Station) Control Request bbbbbbbb An adjunct uses this capability to receive event reports and control calls at a specified extension. Information Flowbbbbbbbbbbbbbbb The adjunct expects a response to its request. The switch returns an acknowledgement to the application after the switch verifies that the station number is valid and the maximum number of controllers for the station has not been reached. Domain...
Page 147
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Protocol Error (NAK) Causebbbbbbbbbbbbbbb The switch issues the following cause for a protocol processing error: Protocol error (CS0/111) The Q.932 protocol has been violated or the capability invoked is not consistent with this association. For example, invoking the Third Party Domain Control request on a Call Control association is inconsistent. NOTE: For more information regarding protocol errors and a complete list of reason...
Page 148
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Third Party Domain Control Request for ACD Split/EAS Skill Domain bbbbbbbb This capability allows the adjunct to receive event reports at a specified domain. Currently, only the Logout Event Report, and, starting with G3V4, the Login Event Report, are available. Third Party Call Control capabilities are not allowed for Third Party Domain Control for the ACD Split/EAS Skill Domain. Information Flowbbbbbbbbbbbbbbb The adjunct...
Page 149
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Protocol Error (NAK) Causebbbbbbbbbbbbbbb The switch issues the following cause for a protocol processing error: Protocol error (CS0/111) The Q.932 protocol has been violated or the capability invoked is not consistent with this association. For example, invoking a Third Party Domain Control Request over a Call Control association is inconsistent. NOTE: For more information regarding protocol errors and a complete list of reason...
Page 150
ASAI and Domain Controlbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Third Party Answerbbbbbbbb This capability allows the adjunct to request, on behalf of a station user, that a ringing, bridged, or held call present at a station be ``answered. This is done by connecting a call by forcing the station off-hook, if the user is on-hook, or by cutting through the call to the head or handset, if the user is off-hook (listening to dial tone or being in the off-hook idle state). The effect is as if the...