ATT DEFINITY Communications System Generic 3V4 Instructions Manual

ASAI and Call Routingbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Receiving a Valid Route Select (CS3/30)
The switch cancels/terminates any outstanding Route
Requests for the call after receiving the first valid Route
Select message
2.  The switch sends a Route End with
cause CS3/30 (Call redirected) to all other outstanding
routing associations for the call.
Call Drops With Outstanding Route Requests (CS3/86)
If the call drops (for example, caller abandons, vector
disconnect timeout occurs, or a...

ASAI and Call Routingbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Agent not a member of split (CS3/11)
Upon routing to an agent (for a direct-agent call), the
agent is not a member of the specified split.
Agent not logged in (CS3/15)
Upon routing to an agent (for a direct-agent call), the
agent is not logged in.
ACK (Positive Acknowledgment)
Parameters
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None for this capability
Denial (NAK) Causesbbbbbbbbbbbbbbb
None for this capability
Protocol Error (NAK) Causebbbbbbbbbbbbbbb
None...

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ASAI and Request Feature
Capabilities
8
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This chapter describes the Request Feature Capabilities Group.  These
capabilities allow the adjunct to request or cancel switch-controlled features.
The following capabilities are available:
Request FeatureThis capability lets the adjunct invoke or
cancel switch-controlled features.
U-Abort (User Abort)See Chapter 3, ``Common Capabilities.
Issue 4  September 1995  
8-1 

ASAI and Request Feature Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Request Feature Capability Groupbbbbbbbb
An adjunct uses this capability to request invocation of one of the following
switch features:
ACD Agent Features
Ð Login
Ð Logout
Ð Work mode changes
Call Forwarding
Send All Calls (SAC)
Information Flowbbbbbbbbbbbbbbb
The adjunct expects a response to its request.
The switch either acknowledges or denies the request.
Request Feature Parametersbbbbbbbbbbbbbbb...

ASAI and Request Feature Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
ACD agent logout
Ð ACD split extension
Ð Agent extension
ACD agent change of work mode
Ð ACD split extension
Ð Agent extension
Ð Work mode
After call work,
Auto in, Manual in,
Auxiliary work
Activate Call Forwarding
Ð Forwarding extension
Ð Forwarded to number
Cancel Call Forwarding
Ð Forwarding extension
Activate Send All Calls
Ð Extension (Activates SAC at this number)
Cancel Send All Calls (SAC)
Ð Extension...

ASAI and Request Feature Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Resources not available (CS3/40)
The request cannot be executed due to a lack of available switch
resources.
Invalid number (CS0/28)
An invalid ACD split or agent extension value has been designated in the
request.
Invalid association (CS0/81)
The association is already in existence.
Agent not member of split (CS3/11)
The agent making the request is not a member of the specified split.
Incorrect number of agent login...

ASAI and Request Feature Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Service or Option Not Implemented (CS3/79)
This value is returned when the queried feature has not been defined for
the specified extension.
Protocol Error (NAK) Causebbbbbbbbbbbbbbb
The switch issues the following cause for generating a protocol processing
error(s):
Protocol error (CS0/111)
The Q.932 protocol has been violated.
NOTE:
For more information regarding protocol errors and a complete list of
reason codes...

ASAI and Request Feature Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
The following summarizes how ASAI work mode changes perform when an
agent is busy (either on an active or held call, or being alerted):
auto-in to auto-in the request is ACKD
auto-in to manual-in the request is ACKD
auto-in to aux-work the request is NAKD (cause = User Busy CS0/17)
auto-in to after-call-work the request is NAKD (cause = User Busy CS0/17)
manual-in to manual-in the request is ACKD
manual-in to auto-in...

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ASAI and Value Query
Capabilities
9
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This chapter describes the Value Query Capability Group.  The capabilities
available in this group allow the adjunct to request and receive information about
the status or value of switch-controlled features and services.
The following capabilities are available:
Value QueryThis capability lets the adjunct ask for
information about switch resources.
Value Query ResponseThis...