ATT DEFINITY Communications System Generic 3V4 Instructions Manual

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For an alternate answering position that is a domain-controlled station, the
Alerting and Connected Event Reports are returned to its domain-control
association.
The Call Redirected Event Report is sent to the principals domain-control
association when an analog principals call goes to coverage.  The
Disconnect/Drop Event Report is sent for the coverage stations domain-control
associations when the call which had been...

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All types of calls (user-classified, direct-agent, and switch-classified) are
permitted to follow the VDN in the coverage path if the coverage criteria has
been met.  The call to an on-switch originator of a switch-classified call is never
permitted to go to coverage.
All other event reports associated with calls in a VDN (for example, Queued and
Alerting Event Reports) are provided to all monitoring and controlling...

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Call Parkbbbbbbbb
A controlled station can activate Call Park.
A call may be parked manually at a station by use of the ``call park button (with
or without the conference and/or transfer buttons), or by use of the feature
access code and the conference and/or transfer buttons.
When a call is parked by using the ``call park button without either the
conference or the transfer buttons, there are no event reports generated....

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Call Vectoringbbbbbbbb
A VDN can be an active notification domain. It can also be the destination of a
call placed by Auto Dial, or of a User-Classified call placed by Third Party Make
Call. Interactions between event reporting and call vectoring are shown in the
following table.
Table 12-1.  Interactions Between Feedback and Call Vectoring
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Vector Step or Command Event Report When Sent Contents**...

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Table 12-1.  Interactions Between Feedback and Call Vectoring  (continued)bbbbbbbbbbbbbbbbbbbbbbbb
Vector Step or Command Event Report When Sent Contents**
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if the call queues for the
agent or automated
attendant (VRU) Converse Vector Command Queued Event
when the call is...

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Adjunct Routingbbbbbbbbbbbbbbb
Adjunct routing is only administrable by the call vectoring feature.  When vector
processing encounters an adjunct routing command in a call vector, a Route
capability is invoked by the switch to request a preferred route.  The adjunct
provides a preferred route to be used by invoking the Route Select capability.
If the dest_addr in the Route Select provided by the adjunct is a valid extension...

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When the call is answered at a split, the call is removed from the other splits
queue.  No other event reports for the queues are provided in addition to the
Alerting and Connected Event Reports.
Third Party Make Callbbbbbbbbbbbbbbb
Third Party Make Call cannot have a VDN as the originator.
With the OCM/EAS feature enabled, a VDN extension can be an originator for a
switch-classified call.
Vector-Controlled...

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Class of Service (COS)bbbbbbbb
The Class of Service (COS) for the originator is never checked in conjunction
with any ASAI capabilities.
Conferencebbbbbbbb
Manual conference from a domain-controlled station is allowed, subject to the
features restrictions.  The Hold Event Report is provided as a result of the first
button push or first switch-hook flash.  The Conference Event Report is provided
as a result of the second...

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ASAI does not currently support DCS calls completely.  DCS calls may or may
not provide accurate information to an ASAI adjunct.  In a pure DCS
environment, if the DCS calling party information is available to the switch (if a
station with a display gets it), this information is also made available to ASAI.
Otherwise, calling party information is provided as the default (*****).
With DCS on ISDN, the same rule (as above)...

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Agent Work Modes with EASbbbbbbbbbbbbbbb
An agent can answer a direct-agent call destined for him/her by becoming
available by selecting the manual-in or auto-in work mode.
While on a direct-agent call, the agent becomes unavailable for all
subsequent direct-agent or regular ACD calls.  Multiple call handling can
override this.
After disconnecting from a direct-agent call in auto-in mode, the agent
becomes available for all...